Bludworth DEAL GONE BAD! garczar???

SOULHASSORROW said:
Buyer needs to post up pics or video of the cue making the sound or something. Both buyer/seller are barely active on this site so I can't see how anyone can side with the buyer or seller.Either way, hopefully things get sorted out.
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There's no sides to this. The buyer doesn't like what he received. He returns the cue, he gets his money back. Nobody is right or wrong, no decisions to be made. If you sell sight unseen, you have to guarantee satisfaction. If the buyer is "too picky" and "should have been satisfied" what's the big deal? Just take the cue back and sell it to someone else. If its a fair deal that should be no problem.

Thanks

Kevin
 
kvinbrwr said:
There's no sides to this. The buyer doesn't like what he received. He returns the cue, he gets his money back. Nobody is right or wrong, no decisions to be made. If you sell sight unseen, you have to guarantee satisfaction. If the buyer is "too picky" and "should have been satisfied" what's the big deal? Just take the cue back and sell it to someone else. If its a fair deal that should be no problem.

Thanks

Kevin
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+1

At the sale price, this should not be a problem.
 
I know Bill from Magoo's. As someone said earlier, in the pool hall, you could probably say 'done deal' but here on AZ, it normally doesn't work that way. I can tell everyone here that I really don't think Bill is purposely trying to screw anyone, but the description is vague and I think this is an opportunity to learn for both the buyer and the seller. Slamming a phone on someone is definitely uncalled for and I think Bill owes an apology for that.

If there was a problem as the buyer describes, that is something Bill would have noticed, but sometimes, these things are not always recognized in the same fashion. With that said, it doesn't matter what reason the buyer has, he should expect a full refund including shipping if the seller expects to have any future here on AZ.

I am not sure if Bill understands this either. Only lately has he been active at all here on AZ. Lately, he has benefitted greatly from AZ with info on various things and even won a Josey SP in a raffle. I do think his benefits outweigh the disappointments, so maybe after reading some of the comments in this thread, he will change his mind.
 
SK Custom Cues said:
As someone said earlier, in the pool hall, you could probably say 'done deal' but here on AZ, it normally doesn't work that way. I can tell everyone here that I really don't think Bill is purposely trying to screw anyone, but the description is vague and I think this is an opportunity to learn for both the buyer and the seller. Slamming a phone on someone is definitely uncalled for and I think Bill owes an apology for that.

If there was a problem as the buyer describes, that is something Bill would have noticed, but sometimes, these things are not always recognized in the same fashion. With that said, it doesn't matter what reason the buyer has, he should expect a full refund including shipping if the seller expects to have any future here on AZ.
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I'd agree up to the point of paying return shipping, I won't sell something, have it arrive and expect to be out-of-pocket just to let someone "kick the tires".
I should mention that I always stand behind something I sell; I try to remember a thank-you and when and where feedback is due, I follow-up.

The reality of things is that this world is "buyer-beware", but don't expect to do that on a community forum such as AZ and also expect to sell to others in the future...

Buyers: Ask questions and get additional pictures and maybe even talk to the seller on the phone before you buy ...

Sellers: Know to whom and where you are sending off your cue, be outright about flaws, and if a cue is "AS-IS", list it as such ...


Better yet, use a 3rd party escrow.

We see this sort of thread too often. On the bright side, the buyer received the pictured cue instead of loss of contact after his payment cleared...
Before it's all said and done, I'd guess they'll work it out if both parties have a little integrity.
 
3 Things to do...

Tnplayer,

I would do 3 things:

1. Leave negative feedback and a link to this post in the notes part.

2. File a dispute with PayPal, and

3. Never do business with him again.
 
Thanks Kevin. If Joe hasnt seen this, Ill pass on the word. Will take my camera to to ake some pics of it as well.

Chris
 
Good luck with this, the cue should be returned, minus shipping at best and the money returned. Stripped screws, bad finish..... John
 
???

I agree with everyone,we dont want that sh!t on AZ!

Do what every post say or Atleast give the man $150 back to take it to a custom cue maker to get refinished! That sometimes solves it all, you sold a beat up cue and the man gets the cue he wanted and its minty fresh for the troubles
 
The problem I have in this is that the buyer has a specific complaint with the cue he was sent. There is a problem with the finish. That from reading the original sales post the seller never acknowledges. Never once has the seller came out to dispute that fact. So to me he obviously knows about this problem. There is nothing wrong with selling cues with problems but put that out there when you are selling the cue or be ready to deal with the problems that arise.

Just make it right and be known as a guy who will make things right. Not as the guy who screws people.

That goes a long way here on AZB.
 
I'm sorry to say, but I tried to help this matter, and it was unsuccessful. Bill believes he sold a cue that was worth every penny paid by the buyer and will not see otherwise.

I talked to Bill tonight and tried to see what his thoughts were and his literal words were, "I don't give a f%#k what those AZ people think."
 
SK Custom Cues said:
I'm sorry to say, but I tried to help this matter, and it was unsuccessful. Bill believes he sold a cue that was worth every penny paid by the buyer and will not see otherwise.

I talked to Bill tonight and tried to see what his thoughts were and his literal words were, "I don't give a f%#k what those AZ people think."
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Wow! Wow!!?
 
Thats pretty stout there! Looks like Bill won't being doing any more business on here.

Chris

SK Custom Cues said:
I'm sorry to say, but I tried to help this matter, and it was unsuccessful. Bill believes he sold a cue that was worth every penny paid by the buyer and will not see otherwise.

I talked to Bill tonight and tried to see what his thoughts were and his literal words were, "I don't give a f%#k what those AZ people think."
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too bad it cant be resolved!

Hello to what I am proud to say my fellow AZers. You guys really make me feel good about being part of this community. I would accept any of the
suggestions for resolving this situation from garczar. Even though I may loose some cash I think he is the real loser in the long run by ruining his reputation on AZ.
I showed the cue to 2 other people today and right away they saw the ring popped and felt the metal ring through the finish. They both said the shaft does not fit correctly. They also noticed a crown between the butt and shaft fit.
Thanks to everyone who has replied to this post thus far and the help I have received with retrieving my cash through credit card reversal.
Best Regards,
Joe
 
I refuse to be a jerk about the situation. I have done all I can. Bill and I actually have a good relationship. Yes, he can be a hard ass sometimes when it comes to deals, but overall, he is one of those who has been a regular for a long time in the pool hall. He has never done me wrong and he believes he sold a perfectly good cue fair and square. What he doesn't get is how we operate here on AZ, and apparently, he could care less, which is sad.

All I can say is I did my best which is what I would expect from any other fellow AZ'er had I been in the same situation.
 
The longer you wait to open a dispute, the harder it will be. How did you pay? The guy obviously isnt gonna do anything for you. File dispute with your credit card company. Let them credit you back and take the money prom paypal. Once that is done, you have some firewood that will keep you toasty in the winter time. You tried to make things right and you offered more than I would have. Screw the guy. POS in my opinion. I recently had an issue with a cue I traded. Believe it was the change in climate and the cold it went through, ut 1 of the shafts ended up warping. Me and the buyer worked it out quick and I refunded him money that was acceptable to both of us. Open dispute, NOW.
 
dispute opened

Hello, I did open the dispute with my credit card company last week after receiving the information from subdude and realizing garczar was not going to try to work things out.
thanks to everyone for all the support and information so far.
I am sorry it has come to this point and hoped it would work out and think I have been open to resolution.
Joe
 
tnplayer said:
Hello, I did open the dispute with my credit card company last week after receiving the information from subdude and realizing garczar was not going to try to work things out.
thanks to everyone for all the support and information so far.
I am sorry it has come to this point and hoped it would work out and think I have been open to resolution.
Joe
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Joe

There you go. The amount is now held in suspense by your credit card company until the seller satisfies you. You pay no interest and you don't owe them the money. They will keep it that way, in suspense, until a set amount of time (I think mine is 45 days) for you to tell them you have been satisfied and close the dispute. If they don't hear from you in that amount of time, they will simply close the dispute and the amount will disappear. They will reserve the right to revisit the issue forever.

Your credit card company doesn't particularly care in this circumstance. They have their money back. How your credit card company notified PayPal that there was a dispute is they just took their money back from the bank. So your credit card company is whole and you are whole.

PayPal is now out the money and they will seek to do the same thing to the seller that the credit card company did to them. They will go to the seller's account for the money, if its there, they will snap it up. More than likely, the seller doesn't keep the money in his PayPal account so PayPal will freeze his account. If the seller is active with PayPal, he will have to fund that money to PayPal in order to reinstate. If he doesn't in some amount of time, PayPal will win a judgment against him (they have the lock here) and collect on him. They only way PayPal will release the seller now, is for him to give them back the money or for you to close the dispute. The only way you close the dispute is the seller agrees to take the cue back.

Right now you don't care and your credit card bank doesn't care. Right now PayPal cares, and they are about to take steps to make the seller care. Your seller may not guarantee satisfaction, but your credit card bank does.

If you buy anything sight unseen, you have to use a credit card. If you don't receive the item, you file a dispute, if you don't like what they send you and the seller won't do the right thing, you file a dispute.

Kevin
 
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subdude1974 said:
The longer you wait to open a dispute, the harder it will be. How did you pay? The guy obviously isnt gonna do anything for you. File dispute with your credit card company. Let them credit you back and take the money prom paypal. Once that is done, you have some firewood that will keep you toasty in the winter time. You tried to make things right and you offered more than I would have. Screw the guy. POS in my opinion. I recently had an issue with a cue I traded. Believe it was the change in climate and the cold it went through, ut 1 of the shafts ended up warping. Me and the buyer worked it out quick and I refunded him money that was acceptable to both of us. Open dispute, NOW.
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The shortest time-frame I have heard of from a bank for filing a dispute is 30 days from the end of the statement period where the charge appears. PayPal limits the dispute process to 45 days from the transaction date, but opening the dispute with PayPal (rather than the credit card bank) is the boobs game.

Thanks

Kevin
 
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