Quick Question About A Sale

Brain71

Brain71

Railbird
Silver Member
I just sold a cue to a gentleman who is relatively new to AZ. He has 3 friends and 15 positive Itrader feedback. He paid for the cue via Paypal. My concern is he lives in Singapore. He sent payment as an instant payment. A friend of mine says be aware becuase I can get screwed since it's a Singapore address. I figure since he paid with Paypal I should be ok. Is that right? I checked on Paypal and it says the address he listed to ship to isn't "verified". Should I be concerned?
 
Brain71 said:
I just sold a cue to a gentleman who is relatively new to AZ. He has 3 friends and 15 positive Itrader feedback. He paid for the cue via Paypal. My concern is he lives in Singapore. He sent payment as an instant payment. A friend of mine says be aware becuase I can get screwed since it's a Singapore address. I figure since he paid with Paypal I should be ok. Is that right? I checked on Paypal and it says the address he listed to ship to isn't "verified". Should I be concerned?
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The address isn't verified because no address in Singapore is verified for any PayPal recipient in the US. What that means to you is that PayPal's seller protection doesn't cover you on this payment (or any payment from Singapore). What that means is that if the sender of the money used a credit card to fund his payment and for any reason disputes the payment to PayPal, he will get his money back and PayPal will come after you (and win) for the money. Not saying anything about this guy in particular, I think any payment from Singapore (or most places in the world outside of the US for US users) there is no seller protection on the payment.

Thanks

Kevin
 
I agree with the post above. I have heard of a payment failing to go through to your bank weeks after the transaction. Even after the bank received payment. If you really want to go through with this transaction my opinion is to wait at least a couple of weeks after the money has cleared before sending the cue.
 
kaznj said:
I agree with the post above. I have heard of a payment failing to go through to your bank weeks after the transaction. Even after the bank received payment. If you really want to go through with this transaction my opinion is to wait at least a couple of weeks after the money has cleared before sending the cue.
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Money clearing doesn't get you off the hook. If you are accepting payments through PayPal you are bound by basically the same merchants' agreements that apply to businesses with credit card terminals, and you are liable for charge backs for as long a time as the credit card issuer who initiated the payment allows his customer to dispute a payment (just like PayPal is), which is at least 30 days from the date the statement closing date the charge appears on, that can easily be 45 to 60 days after the funds have cleared into your account.

PayPal's Seller Protection program actually provides more protection for the receiver than most credit card accounts, but in the case of most foreign payments (in the US) PayPal Seller Protection does not apply.

Kevin
 
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You can ask the buyer to send you money through Western Union. Once you get funds from them your good. Previous posts are correct about paypal payments.
 
KOINNKID said:
You can ask the buyer to send you money through Western Union. Once you get funds from them your good. Previous posts are correct about paypal payments.
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Troy

Yeah or wire transfer. The problem with either of those methods as now the buyer has no protection. Then factor in the fact that many cues contain ivory and you have to "sneak" them in (or out), and there you have it.

Thanks

Kevin
 
Brain71 said:
I just sold a cue to a gentleman who is relatively new to AZ. He has 3 friends and 15 positive Itrader feedback. He paid for the cue via Paypal. My concern is he lives in Singapore. He sent payment as an instant payment. A friend of mine says be aware becuase I can get screwed since it's a Singapore address. I figure since he paid with Paypal I should be ok. Is that right? I checked on Paypal and it says the address he listed to ship to isn't "verified". Should I be concerned?
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First how are you going to ship the cue? I would hope USP or FEDEX and then I am uncertain if you can insure it.

The fact is simple you are responsible for the cue until he receives, inspects, and excepts the cue. So hopefully there will be no problem and the cue will make it to your customer without any trouble.

I no longer ship outside the USA because I have had problems with shipping over sea's that cost me money. As far as Paypal is concerned you will find them to be little or no help. I had a transaction once that was Six Months old when they contacted me and requested I send money back to them that had been paid to me for a cue. I ended up losing almost $400 on that deal because the credit Card I was paid with through Paypal turned out to be bad, that in no way was my fault they approve and allow their members to use cards for transactions.

All I can say good luck, and I hope things work out for you.
 
manwon said:
First how are you going to ship the cue? I would hope USP or FEDEX and then I am uncertain if you can insure it.

The fact is simple you are responsible for the cue until he receives, inspects, and excepts the cue. So hopefully there will be no problem and the cue will make it to your customer without any trouble.

I no longer ship outside the USA because I have had problems with shipping over sea's that cost me money. As far as Paypal is concerned you will find them to be little or no help. I had a transaction once that was Six Months old when they contacted me and requested I send money back to them that had been paid to me for a cue. I ended up losing almost $400 on that deal because the credit Card I was paid with through Paypal turned out to be bad, that in no way was my fault they approve and allow their members to use cards for transactions.

All I can say good luck, and I hope things work out for you.
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I plan on using USPS for shipping. Everything on my end is on the up and up. The cue is in new condition with the shaft have only been test hit. The buyer knows this. It's a plain jane with no ivory so no worries there. One thing: I looked up the buyers Itrader and found that he dealt with AZ members Jimmy L, CastilloLeathergoods, Worminator, FAST_N_LOOSE, and oneshotwiss to name a few. These are very reputable members to me and they have all left positive feedback after dealing with this individual. That seems to me like he's on the level.
 
manwon said:
First how are you going to ship the cue? I would hope USP or FEDEX and then I am uncertain if you can insure it.

The fact is simple you are responsible for the cue until he receives, inspects, and excepts the cue. So hopefully there will be no problem and the cue will make it to your customer without any trouble.

I no longer ship outside the USA because I have had problems with shipping over sea's that cost me money. As far as Paypal is concerned you will find them to be little or no help. I had a transaction once that was Six Months old when they contacted me and requested I send money back to them that had been paid to me for a cue. I ended up losing almost $400 on that deal because the credit Card I was paid with through Paypal turned out to be bad, that in no way was my fault they approve and allow their members to use cards for transactions.

All I can say good luck, and I hope things work out for you.
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Craig

Anyone that receives credit card payment is on the hook for fraud, the only other way that could happen would be the issuing bank would be responsible and we all know that's not going to happen.

Regardless of the circumstances of your transaction, had the person who sent you the payment shown an "eligible" address on their PayPal payment, and had your shipped to that address within 5 or 7 days (I forget which) and if you had shipped using a method that gave you online verifiable signature confirmation, PayPal would have held you harmless in that fraud dispute. PayPal's "investigation" of all credit card disputes stops at verifying if the seller has jumped through the aforementioned hoops, if the seller hasn't, the seller is on the hook and PayPal will wash their hands of the matter and the seller is out the money. Maybe its them "doing nothing" to help you, but in fact is is more than your bank will do for you if you have a credit card terminal and a merchant agreement through them.

Kevin
 
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Brain71 said:
I plan on using USPS for shipping. Everything on my end is on the up and up. The cue is in new condition with the shaft have only been test hit. The buyer knows this. It's a plain jane with no ivory so no worries there. One thing: I looked up the buyers Itrader and found that he dealt with AZ members Jimmy L, CastilloLeathergoods, Worminator, FAST_N_LOOSE, and oneshotwiss to name a few. These are very reputable members to me and they have all left positive feedback after dealing with this individual. That seems to me like he's on the level.
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Yup he sounds righteous what I said was about the risks of using PayPal for foreign commerce, not a judgment of your buyer whatsoever. That's for you to judge.

Kevin
 
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Brain71 said:
I plan on using USPS for shipping. Everything on my end is on the up and up. The cue is in new condition with the shaft have only been test hit. The buyer knows this. It's a plain jane with no ivory so no worries there. One thing: I looked up the buyers Itrader and found that he dealt with AZ members Jimmy L, CastilloLeathergoods, Worminator, FAST_N_LOOSE, and oneshotwiss to name a few. These are very reputable members to me and they have all left positive feedback after dealing with this individual. That seems to me like he's on the level.
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If you ship with USPS you can not insure the cue, I would not recommend do it because it can lead to many problems.

Good Luck
 
kvinbrwr said:
Craig

Anyone that receives credit card payment is on the hook for fraud, the only other way that could happen would be the issuing bank would be responsible and we all know that's not going to happen.

Regardless of the circumstances of your transaction, had the person who sent you the payment shown an "eligible" address on their PayPal payment, and had your shipped to that address within 5 or 7 days (I forget which) and if you had shipped using a method that gave you online verifiable signature confirmation, PayPal would have held you harmless in that fraud dispute. PayPal's "investigation" of all credit card disputes stops at verifying if the seller has jumped through the aforementioned hoops, if the seller hasn't, the seller is on the hook and PayPal will wash their hands of the matter and the seller is out the money. Maybe its them "doing nothing" to help you, but in fact is is more than your bank will do for you if you have a credit card terminal and a merchant agreement through them.

Kevin
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Kevin, all I can say is that I did everything you statede above and still got screwed 6 months after the transaction. To me if paypal verifies a credit card and allows them to make payment on their site with a fruadulent card Paypal made the mistake.

In my opinion for any large transaction paypal is not the place to go, first because of their fee's and second because they do not take responsibility for there actions.

Have a great night Kevin, I wish they did business like we do!!!!!!:grin:
 
manwon said:
Kevin, all I can say is that I did everything you statede above and still got screwed 6 months after the transaction. To me if paypal verifies a credit card and allows them to make payment on their site with a fruadulent card Paypal made the mistake.

In my opinion for any large transaction paypal is not the place to go, first because of their fee's and second because they do not take responsibility for there actions.

Have a great night Kevin, I wish they did business like we do!!!!!!:grin:
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No credit card processor will take responsibility for fraud. PayPal actually does more than most.

That no insurance outside of the US might be true for all I know, although it certainly was not the case back when I did ship Internationally. For all the reasons I detailed above, I no longer do International business. As many International buyers here at AZ will attest, the only way I'll do International business puts all the risk on the buyer and very few find that desirable (I don't blame them).

Good night

Kevin

I just went to the USPS Website and tried to spec out an Express Mail package and you are right, insurance was not an option. Add that to the list of reasons I won't ship Internationally.
 
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I sold a gold watch on ebay last year for 2500. I got the payment and promised shipment right after payment not realizing the buyer was from China. So, keeping my word I sent the watch because I had the Paypal payment. I sent it on Saturday and Sunday night paypal froze the payment. I had to wait 3 weeks for a resolution. The buyer didn't do anything but pay for the watch and paypal still froze it because he was from China. Anyway...after 3 weeks of sweating it out he left me positive feedback and I forwarded that to paypal and they finally released the money. Have to say that I wouldn't do it again..
 
leehayes said:
I sold a gold watch on ebay last year for 2500. I got the payment and promised shipment right after payment not realizing the buyer was from China. So, keeping my word I sent the watch because I had the Paypal payment. I sent it on Saturday and Sunday night paypal froze the payment. I had to wait 3 weeks for a resolution. The buyer didn't do anything but pay for the watch and paypal still froze it because he was from China. Anyway...after 3 weeks of sweating it out he left me positive feedback and I forwarded that to paypal and they finally released the money. Have to say that I wouldn't do it again..
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I actually just had something similar happen. I just sold my Mottey jump break on Ebay and Paypal held the funds until he got the cue and left positive feedback because my "seller" rating wasn't high enough. I'm sick of paypal and didn't want to deal with them again but I figured that they were secure and would protect me if I got screwed. I'm going to call them tomorrow and see what my options are. Like I said the guy I'm dealing with has Itrader feedback from some very reputable AZers. His PMs did not come across as shady so I'm just confused as to what to do.
 
manwon said:
If you ship with USPS you can not insure the cue, I would not recommend do it because it can lead to many problems.

Good Luck
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I am in Thailand and I got a cue from the US last month shipped by USPS and it was insured.
 
GADawg said:
I am in Thailand and I got a cue from the US last month shipped by USPS and it was insured.
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Yup, I just checked Thailand and USPS does offer insurance for Thailand. I can't remember what Country I had in first time I checked, but apparently USPS will insure to some Countries and not to others. Insurance is available also to China.

Thanks

Kevin
 
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Brain71 said:
I actually just had something similar happen. I just sold my Mottey jump break on Ebay and Paypal held the funds until he got the cue and left positive feedback because my "seller" rating wasn't high enough. I'm sick of paypal and didn't want to deal with them again but I figured that they were secure and would protect me if I got screwed. I'm going to call them tomorrow and see what my options are. Like I said the guy I'm dealing with has Itrader feedback from some very reputable AZers. His PMs did not come across as shady so I'm just confused as to what to do.
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If you are looking for an option that is safe shipping to an address that shows as "not eligible" for Seller Protection, good luck with that.

Kevin
 
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