Rip-off Report on Glen, The Real King Cobra

Status
Not open for further replies.
realkingcobra said:
You'd be suprised at the number of people out here working on pool tables because they're unemployed and it looks easy, afterall. ..."it's not rocket science. ...right":rolleyes:
Click to expand...

This is going on in my industry too and I think,many others all over the country.The quality of work suffers and it drives down the prices even for the top quality pros.
 
smoooothstroke said:
This is going on in my industry too and I think,many others all over the country.The quality of work suffers and it drives down the prices even for the top quality pros.
Click to expand...

Pretty soon HomeDespot/Lowes will be selling pool tables with free set-up and Wallmart will be selling cloth and rails LOL.
 
smoooothstroke said:
Pretty soon HomeDespot/Lowes will be selling pool tables with free set-up and Wallmart will be selling cloth and rails LOL.
Click to expand...

All the more reason the public needs to be made aware of the difference in the quality of service work, between what is, and what's right, but someone needs to keep beating on the drums untill the world of customers hear the beat and join in:grin:
 
We users who prefer the vB 3 style skin for the forums are only on page 12. :(

This thread hasn't reached epic level yet, but it's close.
 
bankoutallday said:
RKC you should post tracking here.
Click to expand...

Know what, you're posting in Marks threads digging at me there as well, first of all, I don't owe you anything, so don't think that I do, or that I have to prove anything to you....be careful, you're new here, or at least this is a new screen name you're using, that's all I have to say for right now....think before you act next;)

Glen
 
realkingcobra said:
I don't understand what your point is, Tony's rails are factory built, with factory cushions, that are in good condition, so what's the "work that bad" meaning?
Click to expand...

no man I'm talking about some of the work I see people post on the mechanic forum where they paid top dollar for something that looks like it was the guys first time covering a table...It wasn't toward your work .
 
juegabillar said:
No, I don't think Mr. Wilson needs to remove this thread. It is of utmost necesity that we in this community know what is going on.
Click to expand...

Since you felt it was necessary to give me a red rep for my post, for which I did the favor and returned it to you, please explain to everyone here....what exactly IS going on in this community?? Please tell me, that others might know what you're talking about as well? I've never ripped ANYONE off, so...explain yourself!

Glen

PS. I've done nothing but support this AZ community 100% as well as mamy of it's members over the years I've been on here...what have YOU done lately?
 
Last edited:
realkingcobra said:
I've never ripped ANYONE off, so...explain yourself!
Click to expand...

That's you're side of the story. Now only if you'd allow yourself a little humility, you might see that this thread has so many replies because of your responses. Responses that insulted the op, replies that angered people who have no right to say what's really going on. But after see yourself dig a deeper and deeper hole because you feel the need to uphold your self righteous attitude makes me feel a little sad for you. You've thrown excuse after excuse, insult after insult trying to defend yourself when you don't even see the reason why people are mad at you.

No one is mad at you for keeping the rails longer than agreed, no one is mad at you for not getting the work done. They're mad at you for airing the op's reason for why you cut him such a 'great deal.' They're mad at you for your lack of morals. How do you sleep at night knowing that everytime you promise some that they're work will done at a certain date and you fail to deliver? It's called over extending yourself and letting your pride get in the way. Extend a little bit of humility onto yourself. Tell people 'no I don't have time for that' or tell them 'I hope to get it done by xx/xx/xxx' and people wouldn't be the slightest bit mad, this thread wouldn't exist.

I'd be willing to be that with the amount of replies you have in this thread, 93 as of my writing, to the next closest of 21, the time you have taken to compose all those replies, it equals the amount of time required to fix the rails in question. Try spending less time defending yourself to people who can't afford your service and just get back to work.
 
realkingcobra said:
Since you felt it was necessary to give me a red rep for my post, for which I did the favor and returned it to you, please explain to everyone here....what exactly IS going on in this community?? Please tell me, that others might know what you're talking about as well? I've never ripped ANYONE off, so...explain yourself!

Glen

PS. I've done nothing but support this AZ community 100% as well as mamy of it's members over the years I've been on here...what have YOU done lately?
Click to expand...
As consumers we all want to know about the experience others have with you. That's what a community does, they share their experiences so others can be better informed about what they're getting into. Similarly to any review site.

You may have ultimately made good on your deals but just like any business we want to know who's reliable, who delivers on their deadlines and who can be trusted. Not many people want to do business with a guy they have to poke and prod to consummate a deal. Let alone a guy who seemingly can't make good on deadlines.

It's about the entire experience not just your quality of work.

There's certainly some questionable actions by you and how you've approached dealing with an unhappy customer here in this thread and others.

Below in the past you borrowed against collected money. I'm assuming you made good on that deal but there are consumers who might consider that theft (Only an example, I'm not calling you a thief), especially if they don't have all the details.

RKC said:
I can answer that question with a no, but what's done is done. He sold the table he bought from me for $3,100 for $3,000. It got delivered by Dianond, but Diamond didn't collect for the sale so he didn't get paid. Many months went by and he still didn't get paid by the buyer, so he asked me if I could help him collect his money so I agreed, but without being able to get any return phone calls from the buyer, I drove up to bar to meet with the owner to collect the owed money, and did collect it, I think 3-5 months had passed by at this time. Some things happened at this time that caused me to have to borrow some of that money to which I,m now back on my feet and able to pay back the money, which is why I asked him to please call me so I could explain, in which he never did, yet he called the buyer many times to try and collect, which I guess is really all beside the point, as he's getting paid Tuesday, the offer to recover his bartable for free stands for 1 year, which is more than I can say for some of the posters here on AZB

Glen
Click to expand...
 
Bishop said:
As consumers we all want to know about the experience others have with you. That's what a community does, they share their experiences so others can be better informed about what they're getting into. Similarly to any review site.

You may have ultimately made good on your deals but just like any business we want to know who's reliable, who delivers on their deadlines and who can be trusted. Not many people want to do business with a guy they have to poke and prod to consummate a deal. Let alone a guy who seemingly can't make good on deadlines.

It's about the entire experience not just your quality of work.

There's certainly some questionable actions by you and how you've approached dealing with an unhappy customer here in this thread and others.

Below in the past you borrowed against collected money. I'm assuming you made good on that deal but there are consumers who might consider that theft (Only an example, I'm not calling you a thief), especially if they don't have all the details.
Click to expand...

Of course you're clearly implying the bold above about RKC......yet he has more work than he can handle - which is part of why threads like this exist. So no - you're flat out wrong here. I for example would be happy to do business with him....and I'm certain that I'm far, far, far from being alone in this.

And just why is it that he has more work than he can handle? Because it is indeed primarily about the quality of his work....the work that he does - and that's the bottom line.
 
UGOTDA7 said:
Of course you're clearly implying the bold above about RKC......yet he has more work than he can handle - which is part of why threads like this exist. So no - you're flat out wrong here. I for example would be happy to do business with him....and I'm certain that I'm far, far, far from being alone in this.

And just why is it that he has more work than he can handle? Because it is indeed primarily about the quality of his work....the work that he does - and that's the bottom line.
Click to expand...
What you always fail to realize is that not everyone must think like you. So yes - I'm flat out right, there are many people even in this thread that would not do business with him. Regardless of whether he had time or not.

I never said he didn't have business. Actually the point was to explain the purpose of creating a thread like this. You know to inform people about their experiences.

My comment was always about the reasoning of reporting an experience not a reflection of the current state of his schedule.
 
Bishop said:
What you always fail to realize is that not everyone must think like you. So yes - I'm flat out right, there are many people even in this thread that would not do business with him. Regardless of whether he had time or not.

I never said he didn't have business. Actually the point was to explain the purpose of creating a thread like this. You know to inform people about their experiences.

My comment was always about the reasoning of reporting an experience not a reflection of the current state of his schedule.
Click to expand...

No, you stated yet another one your BS generalizations about knowing what many people think - you've been called on this before....yet you keep doing it. What - did you conduct a poll of something? Care to share your numbers and data? So just what exactly does "many" mean to you?

It's a fact that many people want to do business with him as evidenced by his past jobs, his pending future jobs, and his long wait list......so guess what - you saying that not many people want to do business him is just flat out wrong.

And no - your comment was nothing more than misplaced judgment combined with an aspersion about RKC's business......a business he is doing quite fine in despite whatever you and others seem to think about it.
 
Bishop said:
What you always fail to realize is that not everyone must think like you. So yes - I'm flat out right, there are many people even in this thread that would not do business with him. Regardless of whether he had time or not. My comment was always about the reasoning of reporting an experience not a reflection of the current state of his schedule.
Click to expand...

Well, here's what won't change, and can't change, no matter who schedules my work load for me, (1) I'm going to be on time for the customer I'm working for next, when I drive in the drive way! (2) I'm always going to be late to the next customer on the waiting list because I can't set a real date as to when I can get there next, because I have no idea what I'm getting into....before I get into it, (3) so the third person on the waiting list is going to get pushed back even further, which makes me even more late for that customer.

But then wait a minute, someone said I should break the US down into zones and let everyone know when I'd be in that zone to work....problem is...I'm not going to that zone to work on pool tables, I'm going to where ever to deliver Diamond tables, so...I don't know where that next zone is, or when I'll be there next. I've been trying to get back to TX for a year now, haven't made it back there yet, I've got customers waiting on me in FL, haven't been back there in several years...don't know when I'm going back there next.

So, bottom line is some customers are going to win, others are going to have to wait as I can't do anything about that, and neither can anyone else that thinks they can schedule my work load for me, I'd love to see that happen.
I never said he didn't have business.

Actually the point was to explain the purpose of creating a thread like this. You know to inform people about their experiences.
Click to expand...

Just wondering, why do you think I have so much requests to work on customers pool tables?...could it be because of the countless number of customers that HAVE reported their experiences about me working on their pool tables...already??

Look, the whole story in a nut shell is the fact that I tried to help a customer out with his pool table by rebuilding his rails, and even though as much as I wanted to do this job, I just couldn't get the time to do it, so at the customers request, I backed out of the job, sent him his money back, and rails will be sent back shortly.

But, THAT'S NOT good enough for some of the people here on AZ that think they have some kind of involvement in this, because they seem to think I should still drop what I'm doing, which is delivering other customers tables to them....and rebuild Tony's rails....RIGHT NOW! Others think I should do it for free, or send them to one of my other mechanic's and pay them to rebuild the rails.

My question for all those with these ideas and suggestions for me to do, or what I should do....is what business is it of yours if I return the rails and money to Tony and no body gets hurt in the process because I have to back out of a job I said I would do, which turned out to be a job I couldn't do?

None of you have a right in this matter to demand a tracking number to see if I return the rails, or proof of receipt to see if I sent Tony his money back...NOT ONE OF YOU!!!

Not one of you has a RIGHT to demand I answer YOUR questions...NOT A ONE!!!

Bottom line is, some customers won't call me to work on their pool table(s)...while others will, no matter what...it's MY life, and my business...NOT ONE OF YOURS!!!

In quote from the BIBLE, "let those who are without sin, cast the first stone"!!! and "judge ye not, least ye be judged"

ALL of you hide behind your computer screens, like you're all on some kind of secret board of inquire, trying to dig up the facts as you see them, or make them up in some of your cases...to decide if I should be burned at the stake like I'm some kind of warlock or something!

Go on about your business, the show is OVER, what's done is done, and it's not going to be changed. To those of you who will never call upon me, GREAT! To those of you who will, and are willing to wait for me to get to you, I'll always do the best job I'm capable of doing within my abilities, and always thank you in return.

Have a nice day people;)

Glen
 
realkingcobra said:
But, THAT'S NOT good enough for some of the people here on AZ that think they have some kind of involvement in this
Click to expand...
That's right. It wasn't good enough. It wouldn't have been good enough for the next guy or any other company that responded the way you did. I will say this half the reaction you received was a result of the way you responded, beyond the initial problem with the customer. That will hold true with anyone, any business.

There's a reason review sites and communities are all the rage. This whole idea that its no one's business doesn't hold water. You do business with the public and the public wants to know how each company or person handles their customers.

Nothing new here. We've all seen businesses go way beyond the call of duty to satisfy a customer, because their reputation for creating happy customers matters. That doesn't stop with just the product, just your skill set. There are many layers of creating a good experience.

If you don't want to answer the questions then don't. No one is forcing you to participate in this thread.
 
Bishop said:
That's right. It wasn't good enough. It wouldn't have been good enough for the next guy or any other company that responded the way you did. I will say this half the reaction you received was a result of the way you responded, beyond the initial problem with the customer. That will hold true with anyone, any business.

There's a reason review sites and communities are all the rage. This whole idea that its no one's business doesn't hold water. You do business with the public and the public wants to know how each company or person handles their customers.

Nothing new here. We've all seen businesses go way beyond the call of duty to satisfy a customer, because their reputation for creating happy customers matters. That doesn't stop with just the product, just your skill set. There are many layers of creating a good experience.

If you don't want to answer the questions then don't. No one is forcing you to participate in this thread.
Click to expand...

Do you see the name in the title of this thread? So yes - he was forced to participate in this thread. It is about him. And he's essentially being forced to keep participating due to guys like you - because he is not going to let nonsense go unanswered.
 
The only thing that really matters is at the end of the day if you can afford both the time and money to have Glen work on your table, that's who you're going to choose.

This thread was started out of spite, and I'm sure the situation wasn't ideal, but posting "RIP OFF REPORT" about a guy that has been in business for 30+ years, who is still in high demand, just seems silly and a bad way to get done what you want done.


The sad thing is no matter who you think is right and wrong, the only people that really "lose" is the rest of AZ when RKC decides it's just not worth posting here any more...

best,

Justin Hanson
 
Status
Not open for further replies.
Back
Top