Deal gone bad on superior cues site

My only post on the matter. As a courtesy to a customer who purchased a cue, I displayed his cue on my site with customer description and customer contact information and clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
The OP has sent a dozen harassing and threatening phone and text messages to me as if I have any influence in his situation which I dont. I told him he sounds like a tantruming child. Thinking he was a decent AZer I offered to advertise his cue on my site as I did for the customer he bought the cue from--just to help him out, not that I'm obligated. I also suggested he could have Pete Ohman take out weight bolt he doesnt like and replace with heavier wood.
The OP sent me several more hateful/ disturbed messages. There is nothing more to say or do. He can tantrum here on AZB all he wants.
I have lots of feedbacks here on AZB and years of honorable deals with customers and cuemakers everywhere. Bottom line, I did not sell him the cue and I was not part of his deal. This was clearly indicated when cue posted on my "Customer Cue Corral". I did not sell Pooky anything. Back to having pleasant day. Martin


Jim Baxter said:
I just have this feeling we are not hearing the Whole story .

Wonder if he tried to buy the cue , cutting Martin out of any commition due to Martin for listing the cue . Saving money but screwing Martin ???

Might Not be the case , but sure raises some Eye brows . Jim
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Double-Dave said:
Pookster, from how I read your post you did not contact Martin @superior cues about this cue
but made the deal directly with Don, the owner of the cue? If that is how it happened then
you are pissed at Martin for no reason. However, if you did deal with Martin then it is a different story.

gr. Dave
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It sounds like Martin listed it and said "contact Don for details" - he was the referral or broker, the sale was made as a result of his site and he should be able to assist in a refund as part of listing a cue for sale on his website.

If pook cut him out on what should have been a deal with Martin, then I would understand Martin staying out of it but I doubt pookster would do that.
 
Pookster next time you should ask "When the bumper is removed, is there a threaded hole?" If the answer is yes, assume there's an internal weight bolt. Don't ask the seller to look for it. Another thing you might do is to start a thread in the Ask the Cuemaker forum: Which cuemakers don't use weight bolts of any kind in their cues?
 
jazznpool said:
My only post on the matter. As a courtesy to a customer who purchased a cue, I displayed his cue on my site with customer description and customer contact information and clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
The OP has sent a dozen harassing and threatening phone and text messages to me as if I have any influence in his situation which I dont. I told him he sounds like a tantruming child. Thinking he was a decent AZer I offered to advertise his cue on my site as I did for the customer he bought the cue from--just to help him out, not that I'm obligated. I also suggested he could have Pete Ohman take out weight bolt he doesnt like and replace with heavier wood.
The OP sent me several more hateful/ disturbed messages. There is nothing more to say or do. He can tantrum here on AZB all he wants.
I have lots of feedbacks here on AZB and years of honorable deals with customers and cuemakers everywhere. Bottom line, I did not sell him the cue and I was not part of his deal. This was clearly indicated when cue posted on my "Customer Cue Corral". Back to having pleasant day. Martin
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Your post indicated the cue was not as described and on your site. But, no sense of responsibility? Your name and reputation you allowed to be used and your site to garner a sale. Then no apology or assistance? Very f'ed up! This is less than 48 hours since delivery and can't facilitate a refund or return for an item on your website???

Glad, I know how little you think of people and described items.

To tell the buyer deal with it and modify the cue at additional expense is the most repulsive response you could have made!!!

This kind of PR must be great for a business and market that is already SLOW!!!

You got to live with this decision and response as well as the consequences.

People remember what you have done lately more then the actions when the good times were rolling.

Food for thought!!!

By the way, pookster is good people and not as you described either!

Kd
 
Double-Dave said:
Pookster, from how I read your post you did not contact Martin @superior cues about this cue
but made the deal directly with Don, the owner of the cue? If that is how it happened then
you are pissed at Martin for no reason. However, if you did deal with Martin then it is a different story.

gr. Dave
Click to expand...
Regardless if Martin sold the cue directly or not, he had it listed on his site and it was Martin's business reputation that made the buyer interested in the first place. If the cue was listed with Superior, Superior should stand behind the integrity of the sale. Anything shy of that is nonsense.
 
jazznpool said:
My only post on the matter. As a courtesy to a customer who purchased a cue, I displayed his cue on my site with customer description and customer contact information and clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
The OP has sent a dozen harassing and threatening phone and text messages to me as if I have any influence in his situation which I dont. I told him he sounds like a tantruming child. Thinking he was a decent AZer I offered to advertise his cue on my site as I did for the customer he bought the cue from--just to help him out, not that I'm obligated. I also suggested he could have Pete Ohman take out weight bolt he doesnt like and replace with heavier wood.
The OP sent me several more hateful/ disturbed messages. There is nothing more to say or do. He can tantrum here on AZB all he wants.
I have lots of feedbacks here on AZB and years of honorable deals with customers and cuemakers everywhere. Bottom line, I did not sell him the cue and I was not part of his deal. This was clearly indicated when cue posted on my "Customer Cue Corral". Back to having pleasant day. Martin
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Harrasing and threatening phone call or text???? Are you serious martin??? All I ask in the text was for you to call me back or call Ronald to make it right.Why would make up such thing that I threaten you? If you have prove of me Harrasing or threaten you then you should show to the fellow AZ then.I call you like 5 times but you won't pick up and I just left a message for you to call me back. You are the worst and a freaking liar!
 
Martin's post #21 is pretty clear. He stated on his site the deal is between the buyer and seller. I have purchased several high end cues, 2 Prewit's and Searing from Martin. I also bought another cue that I returned. There way nothing wrong with the cue I returned only I did not "understand" the cue maker. Martin was most accommodating.

Pookster, I feel very sorry for you and the person who sold you the cue is at faut. He should make it right. However, Martin is not responsible for your mis understanding with the seller. He has gone out of his way offering to help you by listing the cue, but the seller is the person who misrepresented the weight bolt and got the money.

I hope this works out for you but Martin should not be part of this misunderstanding and is owed an apology since he clearly stated the deal was between seller and buyer.

The seller needs to feel the pressure of us at AZ.

Good luck.
Phil
 
SpiderWebComm said:
Regardless if Martin sold the cue directly or not, he had it listed on his site and it was Martin's business reputation that made the buyer interested in the first place. If the cue was listed with Superior, Superior should stand behind the integrity of the sale. Anything shy of that is nonsense.
Click to expand...

Exactly! Thank you!
 
SpiderWebComm said:
Regardless if Martin sold the cue directly or not, he had it listed on his site and
it was Martin's business reputation that made the buyer interested in the first place. If the cue was listed with Superior,
Superior should stand behind the integrity of the sale. Anything shy of that is nonsense.
Click to expand...

So, when a cue is listed on AZ Mike Howerton is responsible for the deal?

gr. Dave
 
phil dade said:
Martin's post #21 is pretty clear. He stated on his site the deal is between the buyer and seller. I have purchased several high end cues, 2 Prewit's and Searing from Martin. I also bought another cue that I returned. There way nothing wrong with the cue I returned only I did not "understand" the cue maker. Martin was most accommodating.

Pookster, I feel very sorry for you and the person who sold you the cue is at faut. He should make it right. However, Martin is not responsible for your mis understanding with the seller. He has gone out of his way offering to help you by listing the cue, but the seller is the person who misrepresented the weight bolt and got the money.

I hope this works out for you but Martin should not be part of this misunderstanding and is owed an apology since he clearly stated the deal was between seller and buyer.

The seller needs to feel the pressure of us at AZ.

Good luck.
Phil
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All I ask is for Martin to talk some sense to the guy cause Don won't pick up my phone call and Martin won't pick up my phone call also.I text Martin to call me back but he never did...instead he was avoiding And that was wrong and pissed me off so I don't owe him any apology
 
pickngrin said:
Pookster next time you should ask "When the bumper is removed, is there a threaded hole?" If the answer is yes, assume there's an internal weight bolt. Don't ask the seller to look for it. Another thing you might do is to start a thread in the Ask the Cuemaker forum: Which cuemakers don't use weight bolts of any kind in their cues?
Click to expand...

I did ask the guy to remove the bumper to see if there's a weight bolt in it and he say no
 
phil dade said:
Martin's post #21 is pretty clear. He stated on his site the deal is between the buyer and seller. I have purchased several high end cues, 2 Prewit's and Searing from Martin. I also bought another cue that I returned. There way nothing wrong with the cue I returned only I did not "understand" the cue maker. Martin was most accommodating.

Pookster, I feel very sorry for you and the person who sold you the cue is at faut. He should make it right. However, Martin is not responsible for your mis understanding with the seller. He has gone out of his way offering to help you by listing the cue, but the seller is the person who misrepresented the weight bolt and got the money.

I hope this works out for you but Martin should not be part of this misunderstanding and is owed an apology since he clearly stated the deal was between seller and buyer.

The seller needs to feel the pressure of us at AZ.

Good luck.
Phil
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The seller is borderline fraudulent and this transpired from a sale that was listed on his site. If someone got robbed blind from a transaction that I helped facilitate by listing on my business site, I'd never not protect my CUSTOMER...i.e., someone who bought a cue by visiting my website. Regardless if the cue was owned by Martin, he facilitated the sale via his corporate website.

He might think he has zero liability, and who knows maybe he doesn't legally. But, that doesn't change the fact that someone got effed after buying a cue from his site....and that is something, as as business owner, I'd avoid at ANY cost.

Martin had no clue Pooky would get robbed and had no clue this would play out like this and even wrote a disclaimer (I'm assuming), but by listing it to begin with you're taking on accountability if someone is hijacked.

If you're not willing to take that responsibility in your heart, you're a MORON for posting cues on your cue business website that you have zero business interest in.

NOT Martin's fault, DEF his accountability by default. I'm sure he'll never make that mistake again. If I owned that biz, I'd grind my teeth flat, punch a hole in the wall and make it right somehow.
 
Double-Dave said:
So, when a cue is listed on AZ Mike Howerton is responsible for the deal?

gr. Dave
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That's different cause AZbilliards is a community website where people chat,help each other,pray for each other and do other things but Martin website only sell pool items.It almost like you asking craigslist for a refund when you get scam.It's 2 different kind of site sir
 
pookster said:
That's different cause AZbilliards is a community website where people chat,help each other,pray for each other and do other things but Martin website only sell pool items.It almost like you asking craigslist for a refund when you get scam.It's 2 different kind of site sir
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I fail to see the difference. Did you think you were buying the cue from Martin? Did you send
money to Martin? I would think the answer to both questions is no. You know you were dealing
with Don, buying Don's cue that Don would ship to you and you sent money to Don. What difference
does it make if you saw Don's cue for sale on AZ or on a different site?

Do not get me wrong, if what you are telling is correct then I think Don should take the cue back,
apologise and refund your shipping aswell.

But I do not think it is ok to slam Martin over this.

Disclaimer, I do not think Martin and I have done any business (but not 100% sure) and I actually
do not really like him that much.

gr. Dave
 
jazznpool said:
...clearly stating that any deal was between customer and potential buyer. Very clearly stated I have no part of any deal that tranpired and I received no fees whatsoever.
Click to expand...

I think you guys are not seeing this. Seems pretty clear if the ad was as jazznpool stated that it was not his responsibility and by purchasing the cue with that knowledge the OP took responsibility for the transaction.

jaaanpool also offered to list the cue, and gave the guy the name of a cue mechanic to modify the cue if he so chose.

Again, if that is truly what happened, I'd have no problem doing business with jazznpool.

The OP's issue is with the seller, who seemingly was either ignorant of what a weight bolt was or lied to sell the cue.
 
Kid Dynomite said:
Your post indicated the cue was not as described and on your site. But, no sense of responsibility? Your name and reputation you allowed to be used and your site to garner a sale. Then no apology or assistance? Very f'ed up! This is less than 48 hours since delivery and can't facilitate a refund or return for an item on your website???

Glad, I know how little you think of people and described items.

To tell the buyer deal with it and modify the cue at additional expense is the most repulsive response you could have made!!!

This kind of PR must be great for a business and market that is already SLOW!!!

You got to live with this decision and response as well as the consequences.

People remember what you have done lately more then the actions when the good times were rolling.

Food for thought!!!

By the way, pookster is good people and not as you described either!

Kd
Click to expand...



He never had the cue nor the money. What can he do here? This is defintely between pookster and don.
 
TheNewSharkster said:
He never had the cue nor the money. What can he do here? This is defintely between pookster and don.
Click to expand...

It doesn't make any difference if Martin never had the cue or the money.. Martin must be a friend of this Don or he wouldn't have listed a cue for him.. The very least Martin should do is contact Don, "his friend", and tell him to honor the sale.. He has the most influence in this deal at this point IMO cause Don obviously couldn't care less what we think.. He is not a member and the money is already in his account.. I am stumped why Martin would not call this friend and tell him to make this right.. He is probably going to take some heat over it but he might not care either.. Hmmmm
 
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