what's this "customer cue for sale corral" you speak of?
oh, you must mean one of the early causalities of the sellers "bury his head in the sand" solution to this silly, simple situation...
Deal gone bad on superior cues site
- Thread starter pookster
- Start date
what's this "customer cue for sale corral" you speak of?
oh, you must mean one of the early causalities of the sellers "bury his head in the sand" solution to this silly, simple situation...
This is what the Kickin Chicken does every time one of these customer service issues arise. He claims or implies that he has insider information, that he's "in the know" and the rest of us are just frothing at the mouth to pile and destroy the innocent. But ironically he almost always comes out on the side opposite of the consumer who gets screwed.
yes bishop;
the kickin chicken is absolutely against consumers. Just look at his itrader and read how he repeatedly screws them one after another.
I reached out to Martin this morning hoping it might help pookster get taken care of. This is when I was told by Martin that he contacted Don, the details of their conversation would be up to Martin to share, if he cares to.
I have said in almost every one of my posts in this thread how I feel that Pookster deserves a refund. That hasn't changed.
I have also stated *my opinion* that I feel his beef is with Don, who sold him the cue.
Everyone who has referred to Martin as the seller of this cue can continue thinking that if they wish. I don't think that is the case, at all.
I suggested to Pookster that he post the texts he sent to Martin thinking these may shed some light but nothing has been posted yet.
Like Sean (cueaddicts) said earlier in this thread; something just doesn't add up about this transaction. I agree.
I don't believe we have the full story and we might not get it.
best,
brian kc
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Pookster just to let you know you are not alone. Martin and I did a deal and the only time he was interested in hearing anything was when things were going in his favor. He also accused me of abusing him by telling him exactly what I thought of him. In the end Mike Lambros and another AZ 'er got things rectified and it only cost me a couple hundred. I tried to find the thread but it's been deleted. ..hmmm. There are those here that will remember it as it was about 35 pages and a lot nastier than yours
So wait a minute.. I have a pool related or cue website. I decide to dedicate a section, or subsection so people can get together and buy and sell cues, cases or whatever. I post clearly that all transactions are between the buyer and the seller and I am not a moderator, or authority figure to this subsection, nor am I responsible for the transaction.
You and some of you other people are going to tell me I owe someone something if a deal goes bad, because I had an open forum to enhance and give people another outlet to buy, sell and trade?
Yeah ok.. you tell me what planet this would fly on.... and as someone else stated, this site AZ would have been shut down years ago because there has been more screwing and taking it in the rear in the WFS section that happens at the bunny ranch in Nevada. And not once has Mike been called out to make good to any of those who got the shaft, pun intended.
JV
You and some of you other people are going to tell me I owe someone something if a deal goes bad, because I had an open forum to enhance and give people another outlet to buy, sell and trade?
Yeah ok.. you tell me what planet this would fly on.... and as someone else stated, this site AZ would have been shut down years ago because there has been more screwing and taking it in the rear in the WFS section that happens at the bunny ranch in Nevada. And not once has Mike been called out to make good to any of those who got the shaft, pun intended.
JV
Oh and BTW the new site was going to have just that, but I have deep sixed all the codes and pages after this Salem style stake burning.
There would be no way in hell that I would do something with great intentions to have this sh*t happen. To take the blame when two parties are involved that I had nothing to do with, cannot understand the words disclaimer, personal responsibility, and accountability as well as common sense.
JV
There would be no way in hell that I would do something with great intentions to have this sh*t happen. To take the blame when two parties are involved that I had nothing to do with, cannot understand the words disclaimer, personal responsibility, and accountability as well as common sense.
JV
Sorry KC, I know you are trying to help, but 10am this morning does not count. Sounds more like now he's trying to save face. If he contacted Don, then tell him to come on here and say so. Why didn't he say so on his original post, or did he just think of it now? I've yet to take sides, but then again, I'm not calling Martin to hear his side when he is unwilling to come on her and tell it to the crowd. While you're at it, tell him to post the harassing texts he rcvd, would love to see those.
He might have a very good case if he rcvd those texts !!
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Really,
You are going there???
I have not heard you offer one ounce of assistance! Offer to let him trade it in???
But, can attack the buyer who is upset and screwed on this deal. The seller needs to adhere to your "sites" posted rules on "returns and warranties" this "Charitable" venture is not charitable at all!!!
It funnels "TRAFFIC" to your website and helps your sales increase as a result!!!
So, save the charitable notions for someone more naive then the members of AZB. The loss is not a real one as there are plenty of places like AZB where it is a free for all environment with no real or implied security, warranty & return policies.
KD
Let me back up and state clearly that I am sympathetic to both sides and yes in a perfect world disclaimers would be rock solid and the onus would always fall on the consumer for doing their due diligence. God knows deep down inside I want this as much as anyone else here.
I too have a section dedicated to the work of others but since its my website and my reputation as the go between I put my warranty on anything sold on my website. So I do "walk the walk".
The forum analogy is a poor one. There is a difference between an eCommerce and a BST forum. One is clearly driven by the community and the other is a registered place of business.
I went on Superior cues website and I see no subsection with a dedicated disclaimer stating that anything purchased from said subsection is buyer beware. I'm not saying that such a disclaimer doesn't exist but it appears that all cues listed on that site are sold by that site. Not some unlisted 3rd party.
I don't think Martin is a bad guy, deliberately screwing people but I think using your good name and property as a go between with prospective customers without some kind of policy in place to protect the buyer is a bad business decision. We don't live in a world where can put yourself in between business and arbitrarily stand behind disclaimers.
Looking at that website and all the verbiage the customer is provided with before they even scroll to the first cue I see no disclaimers.
I do not see any subsections for me to click on that brings me to a 3rd party page with a disclaimer either.
Surely you can see where I'm coming from on this.
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There's nothing wrong with allowing 3rd party sales. Just don't apply a separate set of rules to it.
I have a subsection on my site that is off right now but will be back on this summer. Which allows up and coming pipe makers to sell their pipes via my site.
My warranty applies to anything sold on my site. This protects me and the customer. 7 days 100% refund. Our 3rd party sellers do not get funded until after the 7 days are up. Haven't had an issues yet.
Should it have to be this way...probably not but this is the world we live in. Buyers want consistency. They want to know that when they do business with you, or through your site, that they will be treated the same each and every time.
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I looked for it too. Definite hmmmmph.
Well lets be realistic.. a 38 dollar or 45 dollar reimbursement is a hell of a lot easier to back up than a 1500-2500 dollar reimbursement.
Real great going out on a limb there...
JV
Real great going out on a limb there...
JV
Yes, I am going there. Why should I assist? Take a trade in, why? I am not involved in the deal. I am not in the business of bailing people out, you want a bail out call Obama.
OH yes, I have a policies page. Very clearly written out. If I list consignment, I have to have the cue in my possession, however Martin was not a consigner, he acted just as a community bulletin board.
Pookster's issue is with Don, not Martin. If you buy a car listed in the want ads and its junk you surely cannot sue the publication. Because no one would post car ads. Saying he felt safe because it was on a cue site and he was buying a cue, maybe true, but if there was a disclaimer, then it is on HIM. Also his "pre" purchase questions went through Don, not Martin. Showing further proof he KNEW who he was dealing with, prior to the purchase.
Martin's only fault in this is he went against his own new cue only policy. I bet he doesn't do it again.
JV
OH yes, I have a policies page. Very clearly written out. If I list consignment, I have to have the cue in my possession, however Martin was not a consigner, he acted just as a community bulletin board.
Pookster's issue is with Don, not Martin. If you buy a car listed in the want ads and its junk you surely cannot sue the publication. Because no one would post car ads. Saying he felt safe because it was on a cue site and he was buying a cue, maybe true, but if there was a disclaimer, then it is on HIM. Also his "pre" purchase questions went through Don, not Martin. Showing further proof he KNEW who he was dealing with, prior to the purchase.
Martin's only fault in this is he went against his own new cue only policy. I bet he doesn't do it again.
JV
It's NOT about the money its about your reputation.
You think so. Well let me tell you, I go to AZ, it is not just a BST forum. It to is an ecommerce outlet, it promotes all of pool. So where else would I feel safe doing business? A place that promotes the sale of EVERYTHING pool. From the ads, to its OWN marketplace as well as WFS forum. I would feel safer here than any typical ecommerce website. At least that is how a "newbie" would probably feel. So the standard should be HIGHER here, and it isn't.
Think about it.
(No offense to AZ guys)
JV
Think about it.
(No offense to AZ guys)
JV
It most certainly is about the money. Saying I walk the walk when the loss is 48 dollars vs. being railroaded into losing multiple thousands is very different.
Its easy to say its not about the money when its not yours.
JV
JFTR.. Pookster was flat out misled. He is owed money and in a perfect word Don would say my bad, and refund the money. But the issue is with Don, those who dislike cue dealers, and just want to see Martin get screwed, should get over it and aim the blame to the right party.
JV
JV