Here's the lesson you should take from this.To be truthful, he was never gonna finish the cue. He used my money as an interest free loan. Cue was supposed to be ready over a year ago. With many promises of shipping in the next week, weeks, end of the month. Then low and behold as soon as i say refund me, he finishes the cue within 2-3 weeks and sells it for more. Sorry ass.
Never order a cue that's not 100% completed and ready to ship.
First "custom cue" I ordered was selected from a photo of cues in a cue rack.
18months later it was shipped.
The Cuebuilder would call me, since I never called him.
Later he coached me not to call on custom orders. I waged my finger at him and said "you called me!!" Don't give me that crap!!
I have a collector cue in for very minor repairs. Been there for well over a year. Maybe 2 by now.
A drop of glue here and a touch there and I'm happy. Talk to him every 8 months about other things.
Of course this won't ever be my playing cue, sooo that's doesn't enter the emotion.
I'm thinkin you F'd up and lost your opportunity for a Tonkin cue.