I was at Dennis' shop some years back and tho he was quite cordial, it did not appear he was working on much. I was there with a good friend who is also a long time mutual friend of Dennis'. We bs'd a while and Dennis cleaned up a shaft for me, he has the nicest shop I have ever personally seen and 99% of the builders out there would be in cuemakers heaven to be able to be working out of it. Im sure others on this site and maybe even in this thread who have been there would confirm the same. He had some cues hanging which I assume were refinishes. He doesnt have to turn cues out to survive and I personally know several people who have been waiting on one for over a decade. The OP's predicament is a shame but it isnt surprising as it happens often in the cue world, its just not always brought to the public's attention. If Dennis has a third party involved I can only assume its a coddler who wants to shmooze with the upper echelon in the cue making world while playing damage control. This also happens a lot in every form of business. The heat isnt taken off the individual but its handled by someone else, and in turn they get to feel like a big shot. Sorta like the knockin on the door at the emerald city only to be told the wizard is busy...
Not everyone can handle things themselves but for those that this happens to, if at all possible the best thing is to show up unannounced and put people right on the spot. Theres nothing wrong with tush hogging your own property back...and thats a fact jack