Searing Cue

fjk said:
I respect Dennis for posting on here and apologizing. That could not have been easy. It certainly would have been easier to ignore.

None of us are perfect or saints. He didn't kill anyone or rob anyone at gunpoint. It seems like he's a procrastinator that doesn't prioritize very well.

Assuming he makes everyone whole again, all is good in my book.
Click to expand...
This is the way.

That was a top notch response better than any troubled cue builder that we’ve heard stories of. I think he gets a break as an all time great.

He’s doing little repairs here and there that someone of his stature shouldn’t be doing. Probably a bunch of tip and shaft repairs.

He can tell people to fuck off when it comes to building cues. He has a right to decline building a cue for someone. It looks like people’s hatred stem from not having the privilege to get a cue. Trust me when I say people are not pissed at him fir tip repairs but because he’s not making you a cue.

Waitlist don’t exist. It’s a way for a cue builder to say fuck off and it shouldn’t affect his reputation one bit.
 
searingcue said:
Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.:(
Thanks you,
Dennis
Click to expand...
Apologies are great. Be about it, don’t talk about it.

OP does not want a 12 month promise to be made whole.

The correct response should be.

“Upon reading this I located your cue. I immediately shipped it back to you. Here is the tracking info”.

That’s it’s. Just return the man’s property. Promises mean nothing 4 years later.
 
Bishop said:
Apologies are great. Be about it, don’t talk about it.

OP does not want a 12 month promise to be made whole.

The correct response should be.

“Upon reading this I located your cue. I immediately shipped it back to you. Here is the tracking info”.

That’s it’s. Just return the man’s property. Promises mean nothing 4 years later.
Click to expand...
How do you know he didn’t do that?

I know people love drama and want every detail but some things may or may not have been done privately.

Basically my fuck off example.
 
shooter_Hans said:
How do you know he didn’t do that?

I know people love drama and want every detail but some things may or may not have been done privately.

Basically my fuck off example.
Click to expand...
Because a normal person would have said “I mailed your shit back, sorry, life got in the way. Apologies”.

Instead we got everything but…

“I mailed your shit back”.

If he wants to come back and give you the clarity you need. Great. If he mailed his stuff. I and everyone else here will say…. Thanks.

All we have to go off of is what he posted. Nowhere did he say he mailed anything back.

Only a promise to do something within 12 months.

Great, appreciate his desire to seek resolution but please mail OP’s shit back tomorrow. Not inside of 12 months. Tomorrow. Right away. Return his property.

I’m not even trying to be ugly. I have sympathy for both sides but get his stuff. Don’t need lip service. Just his stuff back to him asap.

…and everyone else’s. Reach out to everyone and see if they want a 12 month window or their stuff back immediately.

If he wants to do the right thing then he can do it.
 
JUST MY 2 CENTS WORTH

The Searing......HOSTAGE CUES......Believe it or not.........but you should.
My intentions are not to bash or slander Mr Searing, but to just tell an honest event that I went through.
Also i am telling my hostage cue story in hopes of making myself feel better as I have held it in way to long. And is a really sad part of my life. and to inform others of what not to do. Maybe save someone the fiasco i went through. I will make this as short as possible and leave out names.
As a well seasoned player, I quite playing for ten years. I was ready to start playing again so i was on the hunt for a good custom quality investment grade playing cue. Narrowed my search Down to P Motty, R Hailey J Buss and D Searing. Yep, I chose Searing. (Big mistake) Its 2002. I order a 4 point hoppe player, was to be done in 6 or 7 months. And a fancy 4 pointer with inlays to be done in a couple years. Meantime, I bought 4 or 5 custom cues while waiting for the Searing cue. Not happy with any of the 5 i bought. Now it's 2005 im tired of waiting on the Searing cue and still looking for a good player. I found a cue I just had to have from one of the top 5 cuemakers or that era . It was on Billiard cue.Com, From Dick Abbott. The cue was like it was custom made just for me. Maxed my CC and bought it. The cue had a bad superficial flaw in the forearm.(at this time Dennis is still taking my PH calls) the defect is so bad I didn't want anyone to see it. So me being me, I wanted to protect the cuemakers reputation and have it repaired. I talked to this cue maker about the defect, to my surprise he didn't seem to care. He may have took it in for the repair but i thought i could get a faster turnaound sending it to Dennis. I talked to Dennis about making the repair, He said ship it and he would make the repair. I shipped the big dollar cue along with another cheaper custom cue to reset a loose butcap. And a Searing shaft he made me previously. It was too stiff so he was to lighten it up a bit.
After Searing received the cues and shaft, we talked a few times, maybe more, to go over the repairs to be made. So I waited. i don't remember how long. Then, however many months later with no rusults, Dennis just quit answering my calls for the next 18 years??? Living 1700 miles away from his shop, I planned 6 or 7 times to go get the cues but money would'nt allow me to make the trip. He travels a lot also so if I make it to his shop he may be out of town. It was a gamble not knowing if he was there or out of town. I had no contacts in his inner circle to give me that information. Maybe a wasted trip and money.
Now it's late 2022. I meat a guy, that knows a guy, that says he can get the cues from Dennis. The guy was going to charge me, I thought 1000 to1500 dollars for retrieving the hostage cues from Dennis. I'm good with the deal. The dude gets the 2 cues and one shaft shipped to him from Dennis in 8 or 9 days. sends me pictures and I verify they are my cues, minus the perfect Penn linebn wrap. Dennis must have needed it for a restore as i don't believe it had to come off for the repairs?? The dude tells me he will ship them to me after he receives 2000 dollars for his effert. I am shellshocked. I have to pay him. Not having enough funds, I borrowed the cash, mailed a cashiers check to him. 2 days later i receive what I call my hostage cues. One with the missing wrap.----‐17 years without the cue i loved. Thanks Dennis. this whole fiasko makes absolutely no commen sense.

Note...I really considered Dennis as a friend, spending very many hours on the phone with him during the first 3+ years of this nightmare.
I didn't want to write a book about my hostage cues, so I left a lot of information out during the 17 years i constantly tried diffent things to get the cues returned.

I am stll mystified as to why all this sh..t happend. But I do give Dennis credit for at least still having the 2 cues and one shaft for 17 years.

I have a lot of opinions and strong speculations as to whats going on with Searing, but I will keep those to myself.

If anyone has questions for me, please fire away, bash away or whatever. If I get bombarded with negitive feedback from Searing followers, or fellow AZers, I honestly don't give sh...t. there loss, or will be.

Rememer this:
Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.”

Inventory of loss......not having my cues in my posession for 17 years.
2000 dollars paid for retrieving my cue.
The loss of an unattainable Penn linen wrap.
300 for a new cortland wrap.
A lot of frustration and unable to ever get any real answers.
Or understanding of this kind of treatment.

Andy70 in my opinion. Dennis is not a crook, but the only way to retrieve your cue is to go to his shop yourself. I am sure the cue is still there. Good luck whatever you do.
I wish I was able to make the trip there myself.
Lucky rolls to you all. Danny
 
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mr magoo said:
Rememer this:
Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.”
Click to expand...
Nope... we learn from our own mistakes...and it's called a learning experience.... maybe learn from others in advance if we're lucky. Today we have Yelp/BBB reviews about vendors. If there are a lot of negative reviews calling the vendor a horse buy him a saddle.
 
Bishop said:
Because a normal person would have said “I mailed your shit back, sorry, life got in the way. Apologies”.

Instead we got everything but…

“I mailed your shit back”.

If he wants to come back and give you the clarity you need. Great. If he mailed his stuff. I and everyone else here will say…. Thanks.

All we have to go off of is what he posted. Nowhere did he say he mailed anything back.

Only a promise to do something within 12 months.

Great, appreciate his desire to seek resolution but please mail OP’s shit back tomorrow. Not inside of 12 months. Tomorrow. Right away. Return his property.

I’m not even trying to be ugly. I have sympathy for both sides but get his stuff. Don’t need lip service. Just his stuff back to him asap.

…and everyone else’s. Reach out to everyone and see if they want a 12 month window or their stuff back immediately.

If he wants to do the right thing then he can do it.
Click to expand...
His post is only 7 hours old, my guy. Post office probably closed before he realized it.

You can say he had 4 years to do so but problems don’t arise until reported/addressed.

Today is the first day for the OP.
 
mr magoo said:
JUST MY 2 CENTS WORTH

The Searing......HOSTAGE CUES......Believe it or not.........but you should.
My intentions are not to bash or slander Mr Searing, but to just tell an honest event that I went through.
Also i am telling my hostage cue story in hopes of making myself feel better as I have held it in way to long. And is a really sad part of my life. and to inform others of what not to do. Maybe save someone the fiasco i went through. I will make this as short as possible and leave out names.
As a well seasoned player, I quite playing for ten years. I was ready to start playing again so i was on the hunt for a good custom quality investment grade playing cue. Narrowed my search Down to P Motty, R Hailey J Buss and D Searing. Yep, I chose Searing. (Big mistake) Its 2002. I order a 4 point hoppe player, was to be done in 6 or 7 months. And a fancy 4 pointer with inlays to be done in a couple years. Meantime, I bought 4 or 5 custom cues while waiting for the Searing cue. Not happy with any of the 5 i bought. Now it's 2005 im tired of waiting on the Searing cue and still looking for a good player. I found a cue I just had to have from one of the top 5 cuemakers or that era . It was on Billiard cue.Com, From Dick Abbott. The cue was like it was custom made just for me. Maxed my CC and bought it. The cue had a bad superficial flaw in the forearm.(at this time Dennis is still taking my PH calls) the defect is so bad I didn't want anyone to see it. So me being me, I wanted to protect the cuemakers reputation and have it repaired. I talked to this cue maker about the defect, to my surprise he didn't seem to care. He may have took it in for the repair but i thought i could get a faster turnaound sending it to Dennis. I talked to Dennis about making the repair, He said ship it and he would make the repair. I shipped the big dollar cue along with another cheaper custom cue to reset a loose butcap. And a Searing shaft he made me previously. It was too stiff so he was to lighten it up a bit.
After Searing received the cues and shaft, we talked a few times, maybe more, to go over the repairs to be made. So I waited. i don't remember how long. Then, however many months later with no rusults, Dennis just quit answering my calls for the next 18 years??? Living 1700 miles away from his shop, I planned 6 or 7 times to go get the cues but money would'nt allow me to make the trip. He travels a lot also so if I make it to his shop he may be out of town. It was a gamble not knowing if he was there or out of town. I had no contacts in his inner circle to give me that information. Maybe a wasted trip and money.
Now it's late 2022. I meat a guy, that knows a guy, that says he can get the cues from Dennis. The guy was going to charge me, I thought 1000 to1500 dollars for retrieving the hostage cues from Dennis. I'm good with the deal. The dude gets the 2 cues and one shaft shipped to him from Dennis in 8 or 9 days. sends me pictures and I verify they are my cues, minus the perfect Penn linebn wrap. Dennis must have needed it for a restore as i don't believe it had to come off for the repairs?? The dude tells me he will ship them to me after he receives 2000 dollars for his effert. I am shellshocked. I have to pay him. Not having enough funds, I borrowed the cash, mailed a cashiers check to him. 2 days later i receive what I call my hostage cues. One with the missing wrap.----‐17 years without the cue i loved. Thanks Dennis. this whole fiasko makes absolutely no commen sense.

Note...I really considered Dennis as a friend, spending very many hours on the phone with him during the first 3+ years of this nightmare.
I didn't want to write a book about my hostage cues, so I left a lot of information out during the 17 years i constantly tried diffent things to get the cues returned.

I am stll mystified as to why all this sh..t happend. But I do give Dennis credit for at least still having the 2 cues and one shaft for 17 years.

I have a lot of opinions and strong speculations as to whats going on with Searing, but I will keep those to myself.

If anyone has questions for me, please fire away, bash away or whatever. If I get bombarded with negitive feedback from Searing followers, or fellow AZers, I honestly don't give sh...t. there loss, or will be.

Rememer this:
Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.”

Inventory of loss......not having my cues in my posession for 17 years.
2000 dollars paid for retrieving my cue.
The loss of an unattainable Penn linen wrap.
300 for a new cortland wrap.
A lot of frustration and unable to ever get any real answers.
Or understanding of this kind of treatment.

Andy70 in my opinion. Dennis is not a crook, but the only way to retrieve your cue is to go to his shop yourself. I am sure the cue is still there. Good luck whatever you do.
I wish I was able to make the trip there myself.
Lucky rolls to you all. Danny
Click to expand...
This might be the most outrageous thing I've read on these forums in 20 years. Its almost unbelievable.

How can Searing go from all of these "hostage cue" cases to making it all "good" in 12 months? He's probably got dozens and dozens of "hostage cues". Zero will change.

Simply wow.

Thanks for sharing your unfortunate experience!
 
mr magoo said:
JUST MY 2 CENTS WORTH

The Searing......HOSTAGE CUES......Believe it or not.........but you should.
My intentions are not to bash or slander Mr Searing, but to just tell an honest event that I went through.
Also i am telling my hostage cue story in hopes of making myself feel better as I have held it in way to long. And is a really sad part of my life. and to inform others of what not to do. Maybe save someone the fiasco i went through. I will make this as short as possible and leave out names.
As a well seasoned player, I quite playing for ten years. I was ready to start playing again so i was on the hunt for a good custom quality investment grade playing cue. Narrowed my search Down to P Motty, R Hailey J Buss and D Searing. Yep, I chose Searing. (Big mistake) Its 2002. I order a 4 point hoppe player, was to be done in 6 or 7 months. And a fancy 4 pointer with inlays to be done in a couple years. Meantime, I bought 4 or 5 custom cues while waiting for the Searing cue. Not happy with any of the 5 i bought. Now it's 2005 im tired of waiting on the Searing cue and still looking for a good player. I found a cue I just had to have from one of the top 5 cuemakers or that era . It was on Billiard cue.Com, From Dick Abbott. The cue was like it was custom made just for me. Maxed my CC and bought it. The cue had a bad superficial flaw in the forearm.(at this time Dennis is still taking my PH calls) the defect is so bad I didn't want anyone to see it. So me being me, I wanted to protect the cuemakers reputation and have it repaired. I talked to this cue maker about the defect, to my surprise he didn't seem to care. He may have took it in for the repair but i thought i could get a faster turnaound sending it to Dennis. I talked to Dennis about making the repair, He said ship it and he would make the repair. I shipped the big dollar cue along with another cheaper custom cue to reset a loose butcap. And a Searing shaft he made me previously. It was too stiff so he was to lighten it up a bit.
After Searing received the cues and shaft, we talked a few times, maybe more, to go over the repairs to be made. So I waited. i don't remember how long. Then, however many months later with no rusults, Dennis just quit answering my calls for the next 18 years??? Living 1700 miles away from his shop, I planned 6 or 7 times to go get the cues but money would'nt allow me to make the trip. He travels a lot also so if I make it to his shop he may be out of town. It was a gamble not knowing if he was there or out of town. I had no contacts in his inner circle to give me that information. Maybe a wasted trip and money.
Now it's late 2022. I meat a guy, that knows a guy, that says he can get the cues from Dennis. The guy was going to charge me, I thought 1000 to1500 dollars for retrieving the hostage cues from Dennis. I'm good with the deal. The dude gets the 2 cues and one shaft shipped to him from Dennis in 8 or 9 days. sends me pictures and I verify they are my cues, minus the perfect Penn linebn wrap. Dennis must have needed it for a restore as i don't believe it had to come off for the repairs?? The dude tells me he will ship them to me after he receives 2000 dollars for his effert. I am shellshocked. I have to pay him. Not having enough funds, I borrowed the cash, mailed a cashiers check to him. 2 days later i receive what I call my hostage cues. One with the missing wrap.----‐17 years without the cue i loved. Thanks Dennis. this whole fiasko makes absolutely no commen sense.

Note...I really considered Dennis as a friend, spending very many hours on the phone with him during the first 3+ years of this nightmare.
I didn't want to write a book about my hostage cues, so I left a lot of information out during the 17 years i constantly tried diffent things to get the cues returned.

I am stll mystified as to why all this sh..t happend. But I do give Dennis credit for at least still having the 2 cues and one shaft for 17 years.

I have a lot of opinions and strong speculations as to whats going on with Searing, but I will keep those to myself.

If anyone has questions for me, please fire away, bash away or whatever. If I get bombarded with negitive feedback from Searing followers, or fellow AZers, I honestly don't give sh...t. there loss, or will be.

Rememer this:
Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.”

Inventory of loss......not having my cues in my posession for 17 years.
2000 dollars paid for retrieving my cue.
The loss of an unattainable Penn linen wrap.
300 for a new cortland wrap.
A lot of frustration and unable to ever get any real answers.
Or understanding of this kind of treatment.

Andy70 in my opinion. Dennis is not a crook, but the only way to retrieve your cue is to go to his shop yourself. I am sure the cue is still there. Good luck whatever you do.
I wish I was able to make the trip there myself.
Lucky rolls to you all. Danny
Click to expand...
That's absolutely insane. Why didn't Dennis just ship the cues to you instead of that other dude? That makes him an accomplice. He won't return the cues to you but happily give them to some random dude who has nothing to do with your cues? WTF
 
Yes sir, I is unbelievable. That kept me from telling my exprerience on this forum.
A half dozen people that know about my story told me not to tell, as i would be bashed heavily for telling the truth about it.
I have wondered how may cues he has of other costomers???
Thank you for a real and positive response.
 
Tadaimarlon said:
That's absolutely insane. Why didn't Dennis just ship the cues to you instead of that other dude? That makes him an accomplice. He won't return the cues to you but happily give them to some random dude who has nothing to do with your cues? WTF
Click to expand...
Thats what I could not figure out. He would not even turn the cue over to Paul Dayton (RIP)
I am not in the loop of the high dollar cue collectors/dealers, so I could not make contact with Dennis.
Thank you for reply.
 
  • Wow
Reactions: bbb
searingcue said:
Hello,
Since this is public, I would publicly like to apologize to anyone who is or has waited for me to finish their work. I'd also like to apologize to you for any lack of communication from me. For me it all gets a bit overwhelming sometimes, and hard specially when I don't feel I have exact answers. I've have had several big setbacks that have effected me due to health, and the passing of family and close friends where I had to be involved to help the family. Considering the amount of time for a few of you it's still not an excuse.
To clarify, I do this full time and it's rare I take even a full day off from working in the shop, my wife would unhappily verify this. It's never been due to not working. The problem is for some reason I've been unable to say no to fixing or maintaining local customers cues specially when so many of them have been a customer from day one and well over 30 years. Might mix in a little OCD too.
This isn't how I want anyone or me to feel, and it makes me really sad. Clearly it's time to get my work day under control. I'm very passionate and love building cues and I genuinely love the good people who are into all nice cues as well as the game itself. Many passionate people have been there for me like Will and many others over all the years and you aren't forgotten. Just please know I'm both honored and grateful to those who had, have, or want a cue I've made.
God willing I'll make a promise here, over the next 12 months to anyone I either have a cue needing work from, or have anything with me monetarily will be made whole. Welcome to check back on this then. Fortunately of the many customers, it's only a small percentage I've excepted deposits or any payment from.
Please don't respond to me here. I won't be back to look, and frankly embarrassed.
Time has gone by so quickly and other than getting work done for those waiting an apology is all I can give at this moment.:(
Thanks you,
Dennis
Click to expand...

Wow a blanket apology written to whom it may concern? If you hear it I’m sorry. If not, well you missed out on my apology? Don’t worry about responding because I ain’t listening. I apparently can’t use a phone or write a letter to anyone either because I’m too busy with my life problems, friend’s problems, tips and that’s much more important than your cue or money. So thanks you all my customers I’ll holla in a year or so (unless anything else pops up more important than you) but check back, because I’m not. I only fucked a few of you here so no need to attempt to respond because I’m old and scared. Time flies when your fuckin’ sorry, kinda. Peace out. Come down to the shop. If you need anything done I’ll get right on it, I can’t say no.


Sent from my iPhone using AzBilliards Forums
 
@mr magoo when you got the cues back 18 years later, did they have the repairs performed on them? Loose butt cap on one custom, flaw on the Abbott custom, and re-tapered shaft on the Searing shaft? Or were they all untouched?
 
shooter_Hans said:
I am hurting for you.

My heart broke as I read your story.
Click to expand...
Thank you shooter_Hans: I am sure you would have helped out me or another fellow pool player.
We battle like gladiators on the table, but I believe we are still a band of Brothers, who just love pool and being in our small pool world.
We all want the same thing, To play good, and have a blast.

Yeah, it still brakes my heart for two reasons. I felt shame and embarrassed because I got myself into this, no controle, helpless situation.
It also hurts me that one person can do this to, who knows how many other good people in our small pool world.
And it's been going on a very long time.
 
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