Shipping Charges

I'm about to test the USPS Insurance and shipping refund adventure.

Shipped a shaft to Florida last week...a couple days after I shipped another one to California (both insured, via Priority Mail)

The shaft to California arrived in 2 days. The shaft to Florida flew into limbo, never to be seen again.

Have to wait 15 days, to file the claim. Curious to see who I have to fight, to recover my losses.
Hi. I had a cue stolen out of the shipping container by usps.. They tried to deliver an empty tube. Customer caught it and refused delivery. They sent the empty tube back to me. I had to take it to my local post office for them to inspect the tube. They gave me a letter stating I had it packaged correctly. I submitted that letter with proof of purchase on the cue. You have to have a receipt on the cue or they won't pay. They refunded the full insured amount. Takes a little while though, but they will pay. Hope this helps. Thanks, Ron.
 
On Gold Crown's advice I used my UPS Acct to purchase and print my own label. Shipped 7 pounds UPS Ground from TX to PA insured for $380 and it cost $23.58. Package was a 36" by 4" by 4" rectangle box. Seems like a decent price, no?
 
On Gold Crown's advice I used my UPS Acct to purchase and print my own label. Shipped 7 pounds UPS Ground from TX to PA insured for $380 and it cost $23.58. Package was a 36" by 4" by 4" rectangle box. Seems like a decent price, no?
UPS fees went up. That price is not bad. If it gets there on time and received in proper condition the price is well worth it. Please follow up
 
Has this happened to you and how do you handle it?

Well, I just got hit with additional shipping charges from UPS on these 2nd cut shafts I've been selling that some of you know about. Usually when I print my own label it's roughly $10 to $15 dollars. I've made about 8 shipments lately and the last two were hit with $24.00 and $23.50 additional handling for shipping in tubes that was debited from my PayPal acct.

So I called UPS and they did credit the charges but pointed me to their web page; "How To Avoid Shipping Charge Corrections" linked below.

These additional charges were because I've been shipping in 2" tubes. Under "Additional Handling" there's a bullet point that says:
  • A package that is not fully encased in corrugated cardboard. Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.
So after reading this I called a UPS Store and they said UPS implemented this about a year ago and that's why they no longer sell tubes in the store. Wish they would have told me when I walked and shipped my own tube.

I guess I'll buy some 36x4x4 rectangle corrugated boxes.


 
PirateShip is just another way to get your label for UPS, FedEx or USPS. All prices are pretty well discounted. You print that label, stick it on the box and drop it at a ups store I don't thing they know or care where the label came from as long as it scans.

In addition, you get to put your addresses in and get prices for multiple service levels from all the shipping providers. I've walked into both the UPS store and the post office and gotten hosed enough times, won't use anything but PirateShip when I have a choice.
I told you he was a bot.
 
PirateShip is just another way to get your label for UPS, FedEx or USPS. All prices are pretty well discounted. You print that label, stick it on the box and drop it at a ups store I don't thing they know or care where the label came from as long as it scans.

In addition, you get to put your addresses in and get prices for multiple service levels from all the shipping providers. I've walked into both the UPS store and the post office and gotten hosed enough times, won't use anything but PirateShip when I have a choice.
I use PirateShip exclusively now and it is usually for USPS. It is discounted below the regular in-store prices. Also, if I'm shipping a book, I can buy and print the media mail label at home, which the USPS does not offer. The USPS does have an on-line way to buy shipping postage for normal items, but the PirateShip interface and features are much better for what I do.

As for shipping in tubes -- it's a really, really bad idea. All the handling is automated. Tubes don't work on conveyor belts. Eventually a janitor may find where the tube has rolled to.
 
Has this happened to you and how do you handle it?

Well, I just got hit with additional shipping charges from UPS on these 2nd cut shafts I've been selling that some of you know about. Usually when I print my own label it's roughly $10 to $15 dollars. I've made about 8 shipments lately and the last two were hit with $24.00 and $23.50 additional handling for shipping in tubes that was debited from my PayPal acct.

So I called UPS and they did credit the charges but pointed me to their web page; "How To Avoid Shipping Charge Corrections" linked below.

These additional charges were because I've been shipping in 2" tubes. Under "Additional Handling" there's a bullet point that says:
  • A package that is not fully encased in corrugated cardboard. Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.
So after reading this I called a UPS Store and they said UPS implemented this about a year ago and that's why they no longer sell tubes in the store. Wish they would have told me when I walked and shipped my own tube.

I guess I'll buy some 36x4x4 rectangle corrugated boxes.


I duct tape and maybe use silicon adhesive to attach the tube to the inside of the box. That keeps the tube from being removed. Either the package gets there or it's lost.... The receiver does not get an empty package, (cue missing)
 
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Most service firms today hide behind the internet wall when it comes to customer service issues- their front line faces are in foreign countries - all out sourced and second line supervisors are usually a brick wall if available at all - most corporate officers are now hidden even from website or internet searches and contacting them is near impossible. Collecting on residential shipping insurance today would probably be one’s worst string of headaches and frustration -
Exactly!!
 
i only use the post office as they are all federal employees and face federal charges if they steal something along with losing big pensions.

the two others hire all kinds they havent even vetted and dont care what happens to your package as no skin off their back.

box and wrap so no one can open in minutes with little evidence of it. ill pay the higher rates to insure my package gets there. without buying insurance to indicate my package is expensive.
 
Per USPS website
Very similar situation to mine. Over 9 months ago. Lost. Limbo. Package pops up often enuf on their radar to keep me from collecting on insurance, but not often enuf to deliver it. Strange.
They keep telling me my package tracked to so and so city, in transit. Over and over. Ad infinitum ad nauseum.
 
Plus 1 for Pirateship. If you ship only one package in your entire life, it's worth making the account. It often discounts UPS and USPS (your choice) about half.

Besides the discount, their user interface gives both the UPS and USPS website the 5 out.

They do not offer FedEX labels.
 
Amazon has good prices on the rectangular boxes in bulk. Way cheaper than the shipping brick and mortar stores. For finished cues, I like putting a smaller round tube inside of the 4x4 shipping tube, for double wall protection.
If you ever bought from Seyberts .... Their tubes are incredibly strong. I use one when I shipped a cue to Proficient and got the cue back in a USPS triangle box... The cues was wrapped with newspaper. I passed out!
 
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