I feel like this needs to be said and everyone needs to hear this. Chris Hightower is sincerely a professional when it comes to the cue making business and I highly recommend him to anyone looking for a first class cue.
I bought a break cue from him a few years ago and I wore out the tip so it needed to be replaced. I took the shaft to him during the Super Billiards Expo and asked him to replace it. He took my name and number so I could pay for it when the work was done. I got the shaft today with a new tip...the shaft cleaned and in the box was a receipt for $0.00 owed.
I have always thought Chris' break cues were the best out there and recommend them to everyone, but the case of dealing with a pure gentleman in this regards makes doing business with him even more a pleasure.
Chris I thank you greatly and wanted to thank you publicly so everyone else can hear how you conduct your business.
I bought a break cue from him a few years ago and I wore out the tip so it needed to be replaced. I took the shaft to him during the Super Billiards Expo and asked him to replace it. He took my name and number so I could pay for it when the work was done. I got the shaft today with a new tip...the shaft cleaned and in the box was a receipt for $0.00 owed.
I have always thought Chris' break cues were the best out there and recommend them to everyone, but the case of dealing with a pure gentleman in this regards makes doing business with him even more a pleasure.
Chris I thank you greatly and wanted to thank you publicly so everyone else can hear how you conduct your business.