I have been staying off the forum the last few days as I have had to take care of several consulting clients so I do apologize for not answering your PM... I was going to in private and decided it's a common question so answering here would be better.....
Shipping overseas is not cheap to say the least... And customs means packages may take weeks to show up... I have several requests from Europe and Asia to set up distributors and I think that will be how we go in the future but we are still David vs Goliath and I won't/can't determine what a fair deal is but I am working on it....
We are going to start handling more of the shipping in house which means customs forms won't require a 30 minute wait each day in line..... What I have done in the past for buyers who were willing to take the risk was to mail them out with no tracking.... And I am willing to reship a 2nd time if it doesn't reach you within 30 days.... So far about 80% have made it and the other 20% have cut me to making very little when time and overhead are factored in....
The in house shipping change will happen in the next 2 weeks.. IF you are overseas and I have stone walled you I apologize but the overseas issue wasn't a large one until the last 3 months... I have likely ignored 30 clients in that amount of time which is still a small number compared to our North American sales but I know I wouldn't want to just be ignored without understanding why.......
If you are in Belgium I will sell and ship to you.... I need you to email the address and the quantity you want to purchase to
outsville@hotmail.com... I will honor the quantity pricing on the outsville.com site and you will have to pay the difference between tracked shipping in North America $3.55ish u.s. vs regular shipping to where you are.....
We WILL get better at the shipping aspect and I hope to have distribution overseas in the next 6 months but we aren't ready to tackle those growing pains yet... Right now we are just dealing with doubling monthly production about every 2 months..... I thank everyone on AZ and in the industry who has helped.... Growing pains are a good thing and a sign that we won't be going away anytime soon.....
Chris