Broken cue warranty???

[brianna187]

mike is one of my close friends we talk 3 or 4 times some days he makes a first class product and stands behind things if the cue has been through 3 or 4 owners how do you know it wasn't abused somewhere down the line and this was just an accident waiting to happen?

 

[brianna187]

I just spoke with mike on the phone he said he fixed the cue free of charge!!! Kind of funny no one mentioned that ..... He also mentioned it was not due to his doing but he still made it right thought i would let everyone know this

 

[Graciocues]

When I read the thread I took it to be a generic question. What does everybody think? Nothing negative was mentioned about the builder just wanting peoples opinions.

Abuse or not fixing the cue is the best road. Thanks for the update Lee.

 

[Chris Byrne]

I have personally seen a few cues break in the same spot because of guys missing a shot and whipping the cue and smacking the floor with the tip. Funny thing is 2 of the 3 cues I have personally seen this happen to were owned by the same guy.
It does appear this cue was hit on something at the base of the joint. My guess it if it did break during play it was because it was weakened at some point earlier.
As for wether it should be covered under warrenty, that is up to Mike.

 

[KeeFy]

After the gritt marks were brought to attention. I reckon the owner must bear some costs. It does look as if the cue was abused.

 

[FLYINGSNAIL]

I really appreciate and thanks...

Thank you for all of your opinions. I told the same story from my friend not from the cue owner. I know Mike for quite a while. I have good relationship/connection with Mike and his lovely wife June. Mike agreed to fix this by making a whole new forearm. And my friend finally told me what happen. The owner miss a shot and he lift the cue high and cue tip drop down to table LIGHTLY:shocked2: cue broken in half according to owner. I did not get this story until later:banghead: Either way Mike fixed"NO EXTRA COST". I get a little more help from June have her talk to Mike for me:thumbup:. Many .....many .....many good rep for Mike Johnson "Jensen cues
Big THANKS to June and Mike. Here are some pictures after cue were fixed.
I have received from Mike and June.
P.S.
JUST TALK WITH JUNE THIS MORNING AND MIKE SAID YOU CAN BREAK WITH ANY OF THE CUES HE BUILT:thumbup: NEVER HAVE ANY PROBLEM

 

[manwon]

It isnt fair to the cuemaker! Neither is this poll!

The CM should at least been given an opportunity to look at the cue before this poll was started. Too damn late now though isnt it.

Any person that knows Mike also knows the man is as fair as they come. If he feels in his heart he was at fault he will make it good. He might even make it good if he wasnt but thats his decision.

All that aside for the moment. How about adding another category to the poll like How long should a cue be warranteed and to how many subsequent owners?
When the cue was sold last year was a warranty offered?

This cue is on its second owner now. Or is it the third owner? Or fourth? How about some common sense on the part of the user? Mistreat your equipment and this is whats going to happen.

All that aside for the moment. How about adding another category to the poll like How long should a cue be warranteed and to how many subsequent owners?
When the cue was sold last year was a warranty offered?

I also do not think the OP should have listed the name of the cue maker, in my opinion that was in poor taste and yes the poll was certainly not clear. In my opinion a cue is warrenteed to the original owner only, however, like I said before I would fix it if it was a cue I made.

Mike did the right thing, and that says volumes to me personally.
Take Care

 

[dave sutton]

ive seen cues thrown flat on on the ground and break like that also.

usually there would be a knot there id the wood failed.

that pc of maple wasnt heavy enough for that. i am not a fan of heavy heavy BEM structurally not sound IMO (unless coreD)

 

[brianna187]

i personaaly saw 2 cues from another maker that mike fixed that were cored and still fractured both were abused i dont think coring will stop anything if it miss used...

 

[LosOsosCues]

After Kenny's last post I am disappointed in the owner of the cue. Mike goes out of his way to fix a cue that was abused but was told it was from normal usage. Nobody works for free. I broke a cue when I first started playing pool hitting the bar stool as mentioned before. I did not cry, I was pissed I was so immature at the time but I owned up to what I did and spent the money to get a new cue. We all love are cues but if there is misuse step up and own up to your mistake.

 

[Thunder Thighs]

I think it's awesome that Mike fixed this for free. That's a class act right there. HOWEVER... I also hope that this token of generosity and understanding on his part (or any other cuemaker for that matter) is not abused or taken advantage of in the future.

 

[BlowFish]

After Kenny's last post I am disappointed in the owner of the cue. Mike goes out of his way to fix a cue that was abused but was told it was from normal usage. Nobody works for free. I broke a cue when I first started playing pool hitting the bar stool as mentioned before. I did not cry, I was pissed I was so immature at the time but I owned up to what I did and spent the money to get a new cue. We all love are cues but if there is misuse step up and own up to your mistake.

Majority won't. I will stepup and tell the cuemaker that it was my mistake and that I am willing to pay up for a new one.

 

[Michael Webb]

Majority won't. I will stepup and tell the cuemaker that it was my mistake and that I am willing to pay up for a new one.

This is one of the reasons I respect you. As for some of you, A lot of Cue makers do not core and have no trouble at all. I core everything but I, do not judge the ones who do not.

 

[Remy]

I will stepup and tell the cuemaker that it was my mistake and that I am willing to pay up for a new one.

Good to know this but this thread (and specially the poll) could've been avoided if you had been truthful from the get go.......
I almost gave you bad rep but I changed my mind since you have decided to do the right thing.

Tony

 

[BlowFish]

Good to know this but this thread (and specially the poll) could've been avoided if you had been truthful from the get go.......
I almost gave you bad rep but I changed my mind since you have decided to do the right thing.

Tony

Remy, I don't know why I deserve a bad rep? This is not even my issue. I didn't even started it. I just added to LosOsosCues comment.

 

[JoeyInCali]

Cue forensic investigation would have been nice.
Looks like the collar has some nicks.
How are the shafts? Is there a ding on one of of them;parallel to the split.
I think the cue was whacked by the owner after a miss or something.

IMHO, a maple plug or core dowlel w/grains 90-degrees skewed from the b'eye's grain might have helped.
It's great to know Mike's great service and cue construction quality. The pin is ground at the bottom the hole is just deep enough for the tap.

 

[Remy]

Remy, I don't know why I deserve a bad rep? This is not even my issue. I didn't even started it. I just added to LosOsosCues comment.

So you're saying this is not the original owner who caused the damage to the cue? now I'm a little confused too....

 

[jcommie]

So you're saying this is not the original owner who caused the damage to the cue? now I'm a little confused too....

Blowfish had nothing to do with this cue. What he first said was that IF this had happened to him, which in this case it didn't, he wouldn't be like the guy FLYINGSNAIL mentioned and whine and ask for a new cue. If this kind of thing happened to Blowfish, he said that he would just pay for a new one.

 

[Remy]

Blowfish had nothing to do with this cue. What he first said was that IF this had happened to him, which in this case it didn't, he wouldn't be like the guy FLYINGSNAIL mentioned and whine and ask for a new cue. If this kind of thing happened to Blowfish, he said that he would just pay for a new one.

I misread this, my bad and my apologies to Blowfish.

 

[Hierovision]

The poll is probably unnecessary but it's not a bad topic. IMO if it's defective the cuemaker is obligated to fix it for free. If it's not defective and was abused it's entirely up to the CM. If he's a good guy (which is the case here) he can fix it for free if he wants. If he's more of a businessman he can charge for repairs, and I would call either one reasonable and acceptable.