Business tips?

Joe Barringer said:
Tommy.... I'm done and you should be too. Go into the room, apologize that you didn't 'get it', even though you probably still don't and ask what you can do to make things right and how can you and he coexist snd make money together. See what he says to that and what he offers. Make peace with him and who knows what doors that may open. Good luck.
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The past is the past. There isn't anything you can do to change what has happened. IMO, there are missteps on both sides. You could have approached the owner JUST AS EASILY as the owner could have approached you if he had an issue. I feel it works both ways.

All you can do now, is what Joe posted at the end of his last post. Bite the bullet and go in and talk to the guy. See what can be done that benefits BOTH of you.
 
ratcues said:
The past is the past. There isn't anything you can do to change what has happened. IMO, there are missteps on both sides. You could have approached the owner JUST AS EASILY as the owner could have approached you if he had an issue. I feel it works both ways.

All you can do now, is what Joe posted at the end of his last post. Bite the bullet and go in and talk to the guy. See what can be done that benefits BOTH of you.
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Ryan -- Thanks for posting that as you saved me the time.

Tommy -- get your butt in there and make it right or at least try. Be the better person.

I want to wish everyone a Happy Easter weekend (to those of you celebrating it of course) and a wonderful weekend to everyone else.
 
owners are funny people

my buddy is leasing the biggest bar in the area and does a good business, one of his customers ask if he could park a couple cars on the lot to try to sell them, its a huge lot so ,my buddy said sure.
ends up with 4 - 5 cars i think, but huge lot so its no problem.
the owner [ leasor ] comes to my buddy [ leasse ] and ask whats the deal with the cars on his lot for sale, my buddy explaines , and then the property owner tells him it is going to cost $20.00 per month per car.
my buddy says i am leasing this property, so i can do with it as i please, the owner states you are leasing the building NOT THE PARKING LOT.
 
Many years ago I used to play a lot of Bar Room 8 Ball in a lot of areas and States. The first question I would always ask is "what are the rules here". You would not believe the difference in rules from place to place in 8 Ball.

So it is with life. You walk into a Pool Hall, say right up front you make Cues, put on tips and ferrules, what are your rules here?

You are in their house. If your reason for being there is strictly as a money paying customer they should show you respect. If you are there to make money from their customers, you need to show them the same type of respect.

Think of it this way. You are in your shop, they come in to hang out. A customer comes in for a new Tip. They ask your customer if he is thirsty. They say, well yes. They reach into their coat, pull out a bottle of beer poip the top and say "That will be $1.50".

Some places will welcome you with open arms, others will tell you I sell cues in here, have a gentleman that does cue repair already, you conducting business in here could take food off my familys table.

You can make a deal or not make a deal but if your in someones house you just don't reach in the fridge and grab something to eat. There may come a time when you can but thats the house (room owners) call.

It boils down to respect and understanding, nothing more, nothing less.
 
If the room owner didn't have a business, neither would you. He as more expenses to cover each month than you do in years. If he doesn't do any business he not only doesn't make money, he loses. I have always, always, given the room owners a piece of the action. 80% of something is a lot more than 100% of nothing.
 
scdiveteam said:
Hi,

In my pool hall bar I treat the people without money who just hang and don't spend money with the same respect I treat the guy who buys drinks for everyone and runs up big bar tabs.

Business is about relationships and making friendly gestures to everyone. Not from a profit thinking way but a serious and genuine effort to socialize and enjoy people you meet.

I advise anyone who is in business and disagree's with me to read Dale Carnagie's classic book "How to Win Friends and Influence People". A smile that is genuine is the simplest gesture and it is contagious and lifts other people's spirt when given by you. It promotes positivity and is the basis for all good will.

When you wake up tomorrow, put a smile on you face and give it to everyone you meet. I bet you will get a ton of smiles in return!!!

The room owner who complains about someone not spending money is in the wrong position. He should not be dealing with the public.

Being in business is not just about making money, it is about developing genuine relationships from fairness and trust. Once you learn that ldeal money and success with never be a problem.

Rule number 1: customer is king

Rule number 2: never forget rule number 1

Some people are so tied up in money that they lose the opportunity to gather friends and relationships that would not only enhance positivity in their life with huge financial success.

This is the best business tip I can offer if I live to be 100.

JMO,

Rick
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You are dead on...the situation isn't about bottom feeders it's about neither party making enough in a limited market in not the best of times. Even so all parties should be treated as you describe...it is enirely difficult to do when the economy isn't kicking...but in the end will (hopefully) get better. JMHO
 
I work with several pool rooms and each one is a little different. I have 2 that is just happy to have me come by and do the work, will even do the pick up and collecting for me, and dont want anything for it. Others will take personal favors on their cues, but I play in all of the rooms, spend plenty of money and will get in action anytime. Anytime there is action people will stay, watch and spend money. There a couple of the rooms that do their own cue repair, but nothing more than a ferrule and tip job, and call me to come do wraps or major work. With these I tell them what I would charge the customer and they charge the customer that and I give the room 20-30%. Everyone wins, but YOU HAVE TO HAVE A GOOD RELATIONSHIP WITH THE ROOM OWNER AND THE PEOPLE THAT WORK THEIR!!!! I have a very good relationship with mine to the point that they will just collect the cues and tell them when they can expect it back and text me to come pick up work. I feel that I am blessed with the rooms that I deal with. Good luck
 
TomHay said:
Many years ago I used to play a lot of Bar Room 8 Ball in a lot of areas and States. The first question I would always ask is "what are the rules here". You would not believe the difference in rules from place to place in 8 Ball.

So it is with life. You walk into a Pool Hall, say right up front you make Cues, put on tips and ferrules, what are your rules here?

You are in their house. If your reason for being there is strictly as a money paying customer they should show you respect. If you are there to make money from their customers, you need to show them the same type of respect.

Think of it this way. You are in your shop, they come in to hang out. A customer comes in for a new Tip. They ask your customer if he is thirsty. They say, well yes. They reach into their coat, pull out a bottle of beer poip the top and say "That will be $1.50".

Some places will welcome you with open arms, others will tell you I sell cues in here, have a gentleman that does cue repair already, you conducting business in here could take food off my familys table.

You can make a deal or not make a deal but if your in someones house you just don't reach in the fridge and grab something to eat. There may come a time when you can but thats the house (room owners) call.

It boils down to respect and understanding, nothing more, nothing less.
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Paul Dayton said:
If the room owner didn't have a business, neither would you. He as more expenses to cover each month than you do in years. If he doesn't do any business he not only doesn't make money, he loses. I have always, always, given the room owners a piece of the action. 80% of something is a lot more than 100% of nothing. .
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Couldn't have said it any better myself! Amazing how the over 50 crowd thinks differently than the younger entitlement crowd. Of course, there are exceptions, many exceptions as I don't want to paint the younger crowd with such a broad statement. :wink: :eek:
 
Joe Barringer said:
Couldn't have said it any better myself! Amazing how the over 50 crowd thinks differently than the younger entitlement crowd. Of course, there are exceptions, many exceptions as I don't want to paint the younger crowd with such a broad statement. :wink: :eek:
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Hey. Who told you I was over 50?
When I turned 50 the year before last they gave me a party with black balloons and the first trophy I had won in years. It is an old man with a cane and says, "If they tease you about your age, beat them with your cane."
 
cueman said:
Hey. Who told you I was over 50?
When I turned 50 the year before last they gave me a party with black balloons and the first trophy I had won in years. It is an old man with a cane and says, "If they tease you about your age, beat them with your cane."
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Welcome to the enlightened crowd ya ole Geezer!
 
same boat

I have been in that same situation myself here. I started making, and repairing cues a long time ago and it got around by word of mouth.
I never advertised it where I play, because the owner does tip repairs. if you can call it that. I have been approaced by some of the employees
at times about cues for sale and remarked that I didn't want to intrude on their business and was told I could sell anything there that they didn't
offer. For a while it worked out well untill one of the half owners retired from active duties and it's been going downhill ever since. The present
active owner fancies himself a "cue pro." He puts on tips and they fall off in a few days, the people take them back to him and he puts the same
tip back on, and it not being centered he will then attrmt to sand it smooth which gives the ferrule a drastic taper from the middle to the end
changing the size of the tip. I have been approached by those people and asked if I could repair their cues and do but when I look at them I
explain about the ferrules an how they got that way and they need to be replaced also, which they agree on. Well, the owner got wind of this
and he feels intimidated I guess, because he started bad mouthing my work. A few weeks a tip job of mine, the guy said it just fell off! To this
date I have never had a tip just fall off, I have a routine to make sure that doesn't happen and that's why I keep the shafts overnight..
Anyway, the tip in question is an ULTRA-SKIN I got from Tom Hay on here, and may I say they are great..I was not around so the owner
said he would "fix it." Well he fixed it ok, same as the others , glued the same tip back on and sanded the ferrule to take out the misalignment
and ruined the ferrule. And on top of that, this is the best part, he took a metal shaving from his cue lathe and stuck it in the tip and showed it to
they guy and said " lookie here, this is why it fell off, it has metal in it." I am 58 years old and to this day can't understand what makes a person
do that. But as the original OP I am on the chopping block, but I don't see where as I should offer the owner anything for his sarcastic attitude
and inability to do a job right, just saying. I just meet them in the parking lot next door for now, working on a better option. Hang in there guy,
you will get it back :thumbup:
 
scdiveteam said:
Hi,

In my pool hall bar I treat the people without money who just hang and don't spend money with the same respect I treat the guy who buys drinks for everyone and runs up big bar tabs.

Business is about relationships and making friendly gestures to everyone. Not from a profit thinking way but a serious and genuine effort to socialize and enjoy people you meet.

I advise anyone who is in business and disagree's with me to read Dale Carnagie's classic book "How to Win Friends and Influence People". A smile that is genuine is the simplest gesture and it is contagious and lifts other people's spirt when given by you. It promotes positivity and is the basis for all good will.

When you wake up tomorrow, put a smile on you face and give it to everyone you meet. I bet you will get a ton of smiles in return!!!

The room owner who complains about someone not spending money is in the wrong position. He should not be dealing with the public.

Being in business is not just about making money, it is about developing genuine relationships from fairness and trust. Once you learn that ldeal money and success with never be a problem.

Rule number 1: customer is king

Rule number 2: never forget rule number 1

Some people are so tied up in money that they lose the opportunity to gather friends and relationships that would not only enhance positivity in their life with huge financial success.

This is the best business tip I can offer if I live to be 100.

JMO,

Rick
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This is the best business advise I have heard given some while. 100% great advise. Read this several times.
A smile and a good attitude cost nothing and pay HUGE dividends.

Robin Smyder
 
My opinion of this matter is that if you have to meet someone in the parking lot or a parking lot next door or in their car around the corner, where you cannot meet them inside the pool room, then you know that what you are doing is not ethical.

Now, I understand that many of you never heard of that word much less know what it means, so I post here for your perusal, the definition:

High Quality Courses Including Ethics And Professionalism!
eth•i•cal [eth-i-kuhl]
adjective

1. pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct.

2. being in accordance with the rules or standards for right conduct or practice, especially the standards of a profession: It was not considered ethical for physicians to advertise.

Interesting - "right or wrong conduct". I would consider meeting someone in a parking lot, the "wrong conduct" becasue if it was "right", you would be able to meet inside the pool room.

And yes, the 'Customer Is King' but that rule was a definite in business 101 back in the day of the 30's when it was written. It held true in the 40's, 50's, 60's and even 70's but started to decline in the 80's. Customers are no longer King but are merely treated as a revenue source these days because of all the MBA's out there looking to increase their bottom-line. If customer was king, we wouldn't have to argue with UPS who virtually denies all claims in the hopes they won't be challenged on every denial. If customer were King they wouldn't be treated like revenue sources and have to deal with MAP pricing which is full MSRP and designed to increase the bottomline of the manufacturer and basically causes higher inflated retailer pricing. The customer is nothing more than a pleb today. :eek:

OK, I'm done and that's my 6 cents (due to our illustrious presidents leadership). :grin:
 
DoubleD said:
The customer was never king. That is a stupid saying. Like all these manufacturing companies saying that 'Safety is Job #1'. Safety is never job #1...if it were that company wouldn't make anything because that is far safer than creating.

You keep saying that Tommy was unethical...he wasn't. This pool room DOESN'T OFFER CUE REPAIR. How do you not get this? Tommy is adding to this guy's business when he meets customers there.

BTW, your days of yore, when everything was better? Nothing was better, people were just less informed. Businesses were at least as cutthroat back in the time of your innocence.

dld
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How do you answer "The customer was never king. That is a stupid saying"?

Most successful businessman would be scratching their heads myself included.

No one I've read nor have I ever said Tommy was unethical. Your guilty mind playing tricks on you?

You wouldn't know of better times if it slapped you in the face. People were not "less informed". Business was more honorable but I don't expect you to understand that.

The most unintelligible statement was "Tommy is adding to this guy's business".

Tommy is not adding to anyone's business except the lining of his own pockets. I don't expect your level of understanding to comprehend that although I could be wrong. "Tommy is adding to this guy's business". ROTFLMAO!

Have at it because I don't have the time for your form of entertainment.

Have a wonderful weekend everyone!
 
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I dont know Tommy real well, but i have talked to him a couple times and he doesnt strike me as the kind of guy who is out to "line his pockets." When I put a tip or ferrule on for someone, you know what they do as soon as possibe? They go play pool. The room owner is totally benefiting from Tommy doing repairs. If I were the room owner, Id probably give Tommy free table time as a way of saying thanks for keeping the players playing.

Joe
 
Parking lot

Meeting in the parking lot has nothing to do with being right or wrong in some cases..When a repair man lives to far away from all the customers to have them all drop by his place, there is nothing wrong with the parking lot. You just transfer what ever is being done, and the everyone goes inside and plays pool, eats, drinks, buys merchandise and spends their money as normal..If the people that run the establishment can't provide a quality service and ruin the costomers property, what's the problem..It's just out of courtesy it's done in the lot instead of inside...As long as it's an APA member, they can be done inside with no problem, if it's an individual, don't even try it..It's all a double standard - just as the world is. Like I said to the original OP, hang in there, what you will get in return will be twice fold..:thumbup:
 
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