Buyer / Seller transaction report

My Positive Experience with Greg Sirca

During my first discussions with Greg, he promised if I wasn't satisfied with the cue I could return it for a full refund. I want to say that Greg was true to his word and when I asked to return it he immediately agreed. He even paid the return postage. This was my first experience with Mr. Sirca but I hope it won't be the last. He is good to his word and that makes all the difference. Standing by your work and your word is most important. If you are considering one of his fine cues you can proceed with confidence. Thank you Greg.
 
Flawless transaction with Nine Ball

Just received my Rick Howard J/B from Josh(Nine Ball), good communications all the way, was patient in waiting for my money order, received the cue packed securely. Wont hesitate to deal with you again! :)
 
classiccues said:
Jayman, roger and spanky..aka Mike Badzik.. all top of the line..

Nineball..aka Josh.. http://forums.azbilliards.com/showthread.php?t=52827

Joe


My recent transaction with Joe was interesting to say the least. In the end it turned out just fine. Adding a link to our deal was a little over the top but hey that's the kind of guy Joe is. All is well in the end..

Thanks,
Josh Hillard
 
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torqiet said:
Just received my Rick Howard J/B from Josh(Nine Ball), good communications all the way, was patient in waiting for my money order, received the cue packed securely. Wont hesitate to deal with you again! :)


Han,

The pleasure was all mine. Good conversation and a great guy. Another more then happy customer as everyone always is. In all my dealings on here I have only had one Problem that was cleared up in the end. Thanks for your business Hanquin.

Thanks,
Josh Hillard
 
ChrisOnline said:
i just wanted to post this.. it wasnt as much a transaction.. but AMAZING customer service...

I want to publicly say THANKS! to Jack Madden... i recently bought my second Jack Madden cue and had some minor issues with it.. but Jack was very helpful in emails and on the phone.. i was just looking to get the cue fixed and was willing to pay whatever it costs... and Jack took amazing care of me.. he and his wife are both great people to talk to and deal with.. even though i never bought a cue directly from jack, we have talked many times about it and he has provided top notch customer service like i bought 10 cues from him..

the problem was , i had a cue that he had once replaced the joint with a soft ivory subsitute material (kind of a plastic) , anyways.. the shafts didnt quite line up correctly, there was a tiny lip from where the joint and the shafts fit together.. and honestly.. that wasnt the main problem with the cue.. personally.. i didnt like the way the cue played.. to me it didnt feel good at all.. so while discussing fixing the lip on the cue, we found out that because the material was so soft it actually deformed slightly and caused the lip.. anyways.. i sent the cue back to jack and he replaced the joint with a new steel joint, i guess that was what was on the cue when it was bought new..

so I sent Jack the cue, and told him , i didnt care what it costs. just please fix it!! the turnaround time was unbelievable.. from sending him the cue, he had it less then a week.. i told him to keep the cue as long as he needed as i was in no hurry to get it back.. but he told me, he wanted to take care of my cue and get it back to me.. I wont disclose exactly what jack charged me, but he took exceptional care of me and it deffinatly cost him more then it cost me..

when i recieved the cue, the joint was perfect.. the cue was perfect, everything was perfect.. he must have gone over the entire cue and made it like new!!! i couldnt believe it when i got it back.. it played amazing.. (my opinion of course) and to be honest.. i made it my dailey player for now... i was at my wits end with the cue because , i couldnt play with it for the way the plastic hit felt.. and i couldnt sell it because of the fitting of the shafts..

BEST THING I EVER DID was to talk to Jack.. honestly.. i dont think i would ever sell it now.. :)

Jack and Bev provide awesome cues and amazing customer service to everybody which goes along way in my book.. I would never hesitate to deal with Jack ever! and at this time, i am designing a cue to have jack build.. since both of my other cues were bought from the second market, i look forward to the day i recieve one made just for me.. :)

if anybody has any questions about Jack , you can send me a pm, i will answer any questions about my madden cues and my experiences with them.. and if you want to see some more of jacks cues, his website is
www.maddencues.com ...

Thanks again Jack and Bev..

Chris
Chris
Thank you.
 
had a great transaction with billt2479 on a couple of it's george cases. they arrived days before i expected them and in great shape, thanx bill!

guy
 
ScottR!!!!!!!!1

Just did deal with ScottR great seller, accurate description, prompt shipping 100% in every way. Thanks
Pinocchio
 
Pinocchio said:
Just did deal with ScottR great seller, accurate description, prompt shipping 100% in every way. Thanks
Pinocchio
Thank you sir. I feel the same. Super fast payment, good communication. Just a great guy to deal with.
 
Jack.. your very welcome! :)

also.. had a transaction with Simon the Diamond...

Simon is a great person to deal with as always!!

Chris
 
Feldz23 excellent transaction

Bought a McDermott Zooba cue from Feldz23 and the deal couldn't have been easier.

Shipping was incredibly fast and he's quick on the draw with responding to PM's as well.
 
i went back for more of those really great abrasive kits fom billyjack, my teammates love them. they came in today, fast shipping, thanx again.

guy
 
Thanks guys hope you enjoy your new cues. It was great dealing
with both of you !

Tarkus697
miah G
 
Fullsplicefiend

Just had a great transaction with Fullsplicefiend. Excellent communication, shipping, and packaging.

Thanks,

Scott
 
Mike Templeton

I just bought a 2004 Diveney from Mike, and he was great to deal with the entire time. Just love the cue, and the price was right. I would deal with Mike again, and would recommend him to anyone who would be lucky to deal with him.

Thanks again, Mike.



Michael Wilson:D :D
 
srober40 said:
Just had a great transaction with Fullsplicefiend. Excellent communication, shipping, and packaging.

Thanks,

Scott


Ditto. Thanks for the smooth transaction.:cool:

Ian
 
Quick and easy transaction with Guycrunch a few days ago. All went well...and went quickly.

Thanks, Guy. Once again, a pleasure, sir.
 
Just had a very fast transaction with Double-Dave, he even sprang for priority shipping, Thanks Dave:) .

Great joint caps for a great price, I highly recommend giving Double-Dave a try if he has something you're interested in purchasing.


K.
 
My Latest Good Guy List consists of:

TNcountryboy - Nice deal on an It's George cue!

Bamacues - Excellent elephant case, Joe!

Tarkus697 - Nice customised Falcon (very attractive price)...

8-ball Rat - Great to see a hopeless cue addiction in somebody other than myself :D !

thediamond - Just a special shout out to Simon...Thanks Mate!

Thanks Gang!

Steve
 
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