custom 2x4 cases

I have been asked to respond to this thread for clarification.

So I will and I am sure that some will hate what I have to say. But hate away.

First, Eric has contacted me about the interiors and we are building them and yes the shipping is going to be expensive. I am paying my people extra to work nights to finish them.

Secondly Jack made a generous offer and while I don't know how much he wants for them it's noble of him to give up some of his stock when we all know that Jack's cases are always in high demand.

As I told Eric on this subject, if the cases have been cut and planned around our interiors then they won't fit Jack's. I said this more than a week ago when I thought that they might be able to go to J&J and buy some of their cheapo cases which use the exact same interiors that Jack puts in his cases.

The reason that Chaz' cut parts won't fit is that our tubes are a different size. Unlike Jack I was able to develop these tubes as I wanted them. Our tubes are made of 100% new PVC and are practically indestructable. They are tons better than what Jack uses.

A bold statement I know especially when one speaks of Justis. But the fact remains that Jack buys stock interiors from the Long Chan case factory and they are the very same that Long Chan has used for years and years on their lowest priced tube cases.

If you know China then you know that they cut as many corners as they can UNLESS the buyer specifically outlines their specifications. Thus the tubes that Long Chan supplies are made of recycled plastic and a lot of air. This makes them more brittle.

Now, many of you are probably saying that if it's good enough for Jack Justis it's good enough for me and if so then you would be right. It is perfectly clear that Jack's interiors are good enough for just about about any normal use of a cue case. But let's not make them out to be "better" than they are.

If you want the BEST protection in this style of interior then it's a JB Case/Sterling interior. That's what Chaz and Eric have settled on.

I wasn't going to sell my interiors to others at all but I decided that if people were going to buy our lower priced cases and strip them for the interiors then I should not waste that work by having people throw away the exteriors.

I have seen some of Chaz's work and this kid is going to be a contender in the case making business. He and Eric have to figure out their business issues but I will tell you that Chaz simply committed the kind of error that a lot of business newbies commit in taking on too much at once. He has a lot on his plate and I can tell all of you that he sold you the cases too cheaply. What he needs to do is invest in a CAMERA and send out pictures of the things he is working on. Pick up the PHONE and call your customers.

Which is easy for me to say since I am notorious for being slow to respond to customers.

But I respond eventually.

So there you have it. That's the story of the interiors so far.

Phinmole. I will take your spot and give you a $300 credit for a JB Case if you don't want to wait for Chaz anymore. Your frustration is understandable. I have several J.Flowers cases ready for immediate delivery if you are interested. Essentially I am trading you one of mine for one of Chaz' cases. Although I would much prefer it if Chaz would simply call you and work it out.

Please email me at jb@jbideas.com if you want to talk about it. I am supposed to be on vacation from AZ.
 
Well now that JB has seen the cases, I guess I can rest assured that my case will come, albeit eventually.

When are those 4x8 sterling hard cases coming John ;)
 
I see you forgot your meds again.

I am out of them. Got some to send me? If I am wrong then feel free to prove it and I will retract my statements immediately.

Or we can send our respective interiors to an independent judge and let them test them to verify the accuracy of my statements.

Nothing against you Jack. You deal with a factory who supplies you the tubes they have. My information on how the tubes are made comes from two sources, one is the Jiasen Case factory which has used the same tube supplier as Long Chan and two is my current tube supplier who analyzed the tubes from Long Chan and told me what they are made of. Also I forgot to mention that I also tested and studied the tubes you use. If I am wrong about it then show me and I will retract what I said.

This all goes back to a fundamental philosophy difference between us when it comes to building cases. As you and everyone else here knows mine is protection first, looks second. That's why I focus so much energy on the interior construction.

Your cases have adequate protection, the same protection in fact that anyone can have for $50. No one buys your cases for their protective qualities, they buy them for their timeless beauty and class. So it really doesn't matter as long as your cases offer adequate protection, which they do. It would have been easier and cheaper for me to buy the same tubes you use and do the same simple interiors. I can buy these tubes from Jiasen all day every day. But I elected to make my own because I want to offer more than merely adequate protection for pool cues.

Sometimes, people tend to think that you invented this interior or that it offers superior protection. You didn't and it doesn't. That's my only bone to pick with this particular subject.

I know that it pisses you off to have me talk about the interiors you use in this way. My apologies for that as I don't want you to be upset. I just want people to be aware of the facts concerning the two interiors, yours and mine.

I don't really care what interior Chaz, or any other case maker, goes with. I am flattered when case makers want to use our interiors. If he uses yours then it would also be fine and I am sure his customers would be plenty happy that the interior is the same as a Justis case. My only concern as I said is that yours not be confused with mine as if they are interchangeble.

My personal opinion on this is that I wouldn't start a case business if I had to depend on third-party interiors always being available. It is much easier to build the case using the extruded tubes rather than individual tubes but as is the situation here it's a pain to have to depend on someone else to deliver them.

What would happen after Chaz burns through the ones you offered? Would you give up your supplier so they buy direct? Will you be the middle man and sell more of your tubes? What happens when they need more than you have on hand?
 
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Mr. Barton you and Mr. Justis make me proud to be a member of azbilliards. Its business men like you that take the sting out of dealing with businesses that are not so honest. I have been in constant contact with Eric and Chaz and I am more confident than ever that I will be receiving my case soon. I have pics of my back panel that is choice. I took another look at DOM's case and man thats some good work. If anyone needs Eric or Chaz's numbers I have them for you. They will answer the phone and work it out with you.

Big Frank
 
FYI Update...

Hello everyone.

Just to update you all following this mess. I got a replacement case from John Barton today. It is very nice. Not what I ordered from chaz of course, but for the price, its a great classy case and I am happy to have received it. Thanks John.

Felix
 
Hey Felix, Im happy to see you got a case. Im sorry it didnt work out with Chaz. I am still awaiting my case like the impatient man that I am!! I really believe it will be worth the wait or at least I hope it is. I will be posting pics when I receive it. JB seem to be a good man to work with. We might be doing some business in the near future.

Big Frank
 
Hello everyone.

Just to update you all following this mess. I got a replacement case from John Barton today. It is very nice. Not what I ordered from chaz of course, but for the price, its a great classy case and I am happy to have received it. Thanks John.

Felix

This was a very classy move on Johns part:thumbup:
 
WTF this is a joke...... i am still waiting trying to get my money from this idiot who never answers my calls.

Made 40 calls all go to answer phone

Left 35 messages


Yet still nothing


This is way beyond a joke
 
WTF this is a joke...... i am still waiting trying to get my money from this idiot who never answers my calls.

Made 40 calls all go to answer phone

Left 35 messages


Yet still nothing


This is way beyond a joke
Yea that is sad to hear. I have spoke with he and eric almost everyday in the past week. I will forward this to Eric and maybe he can get back to u. Im not a spokes person for chaz and eric but I do have a dog in this fight as well. I havent always like the answers and the delays, but they have never ignore my questions and concerns. Man I really hope you get the refund soon. Good luck Troyroy!!

Big Frank
 
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