SphinxnihpS
Banned
Bishop said:
DuPont Imron. Get your bunny suit out.
Dale Perry Backs his work up....NOT!
- Thread starter Fast Lenny
- Start date
DuPont Imron. Get your bunny suit out.
What you and i are talking about are 2 different things,your obviously talking about a guy who was trying to get over and obviously abused the cue.But what about the player who doesnt and hasa cue for a small time and the finish is lifting?,i am not talking about nicks or dings because that comes from the player not the cuemaker.I think a cuemaker knows when equipment has been abused and when they did some poor work,i am going to have a cuemaker refinish one of my cues soon and ill tell you if the finish lifts on me for any reason then he will redo it as i will ask him about his customer service before hand,but you shouldnt have to,its just good principles.TellsItLikeItIs said:
My question to the thread was the cue sent to him to view it? I have 3 Dp cues right now and pla with all of them! I have not had any finish lift but have had some issues with the shafts. 1 shaft split and 1 shaft warped out! i sent him the cue with the shafts and he replaced them for free. So as far as i am concerned customer service is good. If you are the type of person that tries to get your way all the time most cue makers will laugh at you!!
The only thing I think DP did wrong was the way he screwed all of his dealers. DP's have a great hit and probably always will. until i see different this is my opinion!
The only thing I think DP did wrong was the way he screwed all of his dealers. DP's have a great hit and probably always will. until i see different this is my opinion!
A few years ago I bought one of Dale's cues that cost over $1000. Both his shaft and the 914 shaft are perfect. What I noticed on the cue were small clouds of very tiny bubbles in the finish. You had to look real hard to see them. Without magnification they looked like scratches but they were not on the surface.
I called Dale and described the problem. I also sent pictures which clearly showed the bubbles. He gave me a hard time about it. At one point he even claimed the cue was only worth about $500. Eventually he did take the cue back and refinished it.
I called Dale and described the problem. I also sent pictures which clearly showed the bubbles. He gave me a hard time about it. At one point he even claimed the cue was only worth about $500. Eventually he did take the cue back and refinished it.
I am THE Dale Perry Customer ....
I bought the Cue direct from Dale Perry and NEVER HIT A BALL with it ... I collect Cues and wanted an example of Dale Perry's work for my collection ... It was immediately stored in my Safe in a climate-controlled room ... I took it out (after 4 months) to show one of my friends and immediately noticed the areas where the finish had "lifted" ... The finish was perfectly smooth to the touch, yet these "voids" had developed "under" the finish ... I contacted Dale right away and attached several high-resolution scans of the many affected areas ... He emailed me back and said that "I must have banged the cue on the table several times, causing the defects, and that it could not be a workmanship problem ... He then stated that he normally charged $150.00 to refinish one of his cues, BUT he would do this one for $100.00 ... I then asked if I could send him the Cue for inspection and he said "NO" ... At that point, I just wanted the Cue out of my life, so I listed it on eBay and included all of the Scans and a full description of what had transpired between Dale and I ... eBay pulled the auction within a couple of hours, so I waited a couple of days and re-listed it with the same Scans and a somewhat "toned'down" description ... They immediately pulled the auction again, so I waited quite a long time before listing it again "without" the scans, but a good description of the problems with the cue so as not to defraud anyone who might bid ... A fellow in the San Francisco area won the auction and said he could live with the finish problems, since he bought the cue much cheaper than I did ... Bottom Line : Look carefully at any of his listings on eBay and try to find ONE WORD stating any kind of warrranty against defects in materials or workmanship ... The same applies for his website .... NO Guarantee on Defects in Materials or Workmanship ... Once you buy it, YOU OWN IT, period ...
I finally deleted all of the original scans and emails, since they depressed me to no end ...
I am happy to state that, for the most part, my dealings with many, many custom cue makers over the past 35 years have been most pleasant and many of those cue-makers are now counted as good friends ... Of my (4) eBay accounts, I have bought sold and traded over 500 high-end custom cues since 1998, and only experienced one problem with a buyer and one problem with a seller ... Not Bad !!!
P.S. - I did contact Dan Dishaw (President of the Cuemakers Guild) and asked him to look at the Cue and if he did not want to get involved I would understand ... He never responded to my request ... After that, I knew I was screwed ... Caveat Emptor ...
Bamacues said:
I bought the Cue direct from Dale Perry and NEVER HIT A BALL with it ... I collect Cues and wanted an example of Dale Perry's work for my collection ... It was immediately stored in my Safe in a climate-controlled room ... I took it out (after 4 months) to show one of my friends and immediately noticed the areas where the finish had "lifted" ... The finish was perfectly smooth to the touch, yet these "voids" had developed "under" the finish ... I contacted Dale right away and attached several high-resolution scans of the many affected areas ... He emailed me back and said that "I must have banged the cue on the table several times, causing the defects, and that it could not be a workmanship problem ... He then stated that he normally charged $150.00 to refinish one of his cues, BUT he would do this one for $100.00 ... I then asked if I could send him the Cue for inspection and he said "NO" ... At that point, I just wanted the Cue out of my life, so I listed it on eBay and included all of the Scans and a full description of what had transpired between Dale and I ... eBay pulled the auction within a couple of hours, so I waited a couple of days and re-listed it with the same Scans and a somewhat "toned'down" description ... They immediately pulled the auction again, so I waited quite a long time before listing it again "without" the scans, but a good description of the problems with the cue so as not to defraud anyone who might bid ... A fellow in the San Francisco area won the auction and said he could live with the finish problems, since he bought the cue much cheaper than I did ... Bottom Line : Look carefully at any of his listings on eBay and try to find ONE WORD stating any kind of warrranty against defects in materials or workmanship ... The same applies for his website .... NO Guarantee on Defects in Materials or Workmanship ... Once you buy it, YOU OWN IT, period ...
I finally deleted all of the original scans and emails, since they depressed me to no end ...
I am happy to state that, for the most part, my dealings with many, many custom cue makers over the past 35 years have been most pleasant and many of those cue-makers are now counted as good friends ... Of my (4) eBay accounts, I have bought sold and traded over 500 high-end custom cues since 1998, and only experienced one problem with a buyer and one problem with a seller ... Not Bad !!!
P.S. - I did contact Dan Dishaw (President of the Cuemakers Guild) and asked him to look at the Cue and if he did not want to get involved I would understand ... He never responded to my request ... After that, I knew I was screwed ... Caveat Emptor ...
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I have a older one that i purchased from a gentleman off ebay that ordered it from dale some time ago. Its a great cue, very nice work and playability!!! BUT, this cue is one of dale's "customs" you could say, back when he was making $2000 cues and GETTING $2000 for them! That said, i would have to agree that "in general" his work has greatly suffered in the last couple years both in the customer service dept. and in quality. I wish it was still like it used to be where DP cues were very well made and played great and were also very sought after. If you can find an older DP at a good price buy it, there great cues.
Older 1 of 1 DP
I recently purchased an older DP on cueactions.com and couldn't be pleased more with Dale's worksmanship. The inlays are crisp, the finish is impeccable, and the hit is fantastic. Would anyone here denegrate Chevy or Ford for producing a "Lemon" out of the entire run? I know everyone can have a bad experience with anything bought, but feel free to share those experiences with others. Don't try to force everyone else to share your opinion and don't to bash my experience either.
As for backing up his work, I can't comment since I've had nothing but great reviews on the cue...in fact I should thank everyone who has bashed his work since it dropped his market value and I could buy a $1500 cue for only $350 shipped!!
This is only my opinion. Take as you wish.
I recently purchased an older DP on cueactions.com and couldn't be pleased more with Dale's worksmanship. The inlays are crisp, the finish is impeccable, and the hit is fantastic. Would anyone here denegrate Chevy or Ford for producing a "Lemon" out of the entire run? I know everyone can have a bad experience with anything bought, but feel free to share those experiences with others. Don't try to force everyone else to share your opinion and don't to bash my experience either.
As for backing up his work, I can't comment since I've had nothing but great reviews on the cue...in fact I should thank everyone who has bashed his work since it dropped his market value and I could buy a $1500 cue for only $350 shipped!!
This is only my opinion. Take as you wish.
I heard the same thing ....
Back when I was in the market for a Dale Perry, I had heard plenty of nice things about his "true customs", so the bought a Cue (mentioned in my earlier post) from him ... After my most unpleasant experience with him last year, I would be reluctant to ever buy another DP, even a older one from a private party ...
Back when I was in the market for a Dale Perry, I had heard plenty of nice things about his "true customs", so the bought a Cue (mentioned in my earlier post) from him ... After my most unpleasant experience with him last year, I would be reluctant to ever buy another DP, even a older one from a private party ...
Brickman said:You didnt buy a $1500 dollar cue , you bought a $350 dollar cue....no matter how a cue looks its only worth what someone will pay.
And its a good thing people base their value on others' opinions, because to everyone that's played with my cue at all (probably upwards of 50 people) were blown away when I told them I got it for less than $1000.
Yippy for me...too bad for everyone else who looked at the auction and didn't buy it because someone else said "Dale Perry cues are garbage". I actually got PMs to that tone. Go buy your $1500 cue that you like, and let me buy the cues I like. To each their own.
And buy the way, I've already had an offer for $900 and an offer for $1500. Good thing I don't want to sell it or someone would tell them they were ripped off by buying a great looking cue that hits as good as either the Josswest or the AE cues in my case.
Again, just my opinion.
iasaxman said:
First of all , I never said the cue was garbage or that his cues were garbage.....as a matter of fact I never said anything other than , the fact that you own a $350 dollar cue! I have shot with Dales cues, and they play well enuff, but I dont see anyone with any knowledge at all of cues offering you 900 or 1500 for any of his cues......I am not saying that you werent offered that , Just that anyone in the cue buisness will not do it.
I am glad you are happy with your cue....and I am glad you got such a good price on it.....as far as cues go , I play with a converted house cue now, that is worth lil to nothing, it plays well so to me its worth something.....
as far as a cues Value....or the value of any collectible item they are only worth what someone is willing to pay for them. THAT ISNT A BAD THING.....ITS JUST A THING
iasaxman said:
I couldn't agree with you more. I just bought a dale pery and while his customer service could have been better, The cue is absolutely amazing and plays as good as any cue I've ever played with. I even retired my southwest after playing with it. I've shown it to many top players and they love the feel and hit and think it's gorgeous.
As far as him producing more cues now than before? He's now selling them direct on Ebay instead of doing custom and or sending them to dealers who pay him little more for them than he is now getting for them and then marking them up.
I've been watching how many he's been selling on Ebay and it can't be more than two every two days. That's only 350-370 cues a year. That's nowhere near production levels and barely if at all above custom levels.
They aren't exactly 1 of 1's like he advertises because they are cookie cutter in a lot of ways with different materials and slight variances on the designs, but they are impossible to beat for the price and I wouldn't mind buying several. He does those slight variances on the designs so he can use the same CNC programming in a lot of instances which allows him to produce a few more than he otherwise would be able to, which allows him to sell tham at those prices. I don't mind because I got an 1800 cue for less than four hundred shipped, and it IS an 1800 cue.
I saw an earlier post that stated that the hit isn't worth the hastle.
Hit with the one I got and then tell me that.
I think this is more people who bought his cues at higher prices that are ticked off at being able to get them at lower prices now and are trying to get back at him. If the other cues he's selling are anything near the quality of mine, then his prices will probably come back up once enough of his cues get out there and people see how well they hit.
I will admit there might be a slight finish problem in mine, but lets see......
150 for a new refinish or 1200 more on a similar cue from someone else.
NO CONTEST!!!!!
I was under the impression the quit making that back in 1990 or so. It might have been emron that was outlawed. I do remember it being a very good paint. I never have used it on wood, just cars. Chris.SphinxnihpS said:
Defective Dale Perry Cue
I paid $456.00 for the one I bought that turned out to be defective and finally sold it for $305.00 and the guy is very happy with it ... I just wish Dale had stepped-up to the plate and re-finished the cue ... That is ALL I wanted ... It would still be in my Collection had he done the honorable thing ...
I paid $456.00 for the one I bought that turned out to be defective and finally sold it for $305.00 and the guy is very happy with it ... I just wish Dale had stepped-up to the plate and re-finished the cue ... That is ALL I wanted ... It would still be in my Collection had he done the honorable thing ...
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Jaden said:
Other than Olivier......I'd like to know how many custom cue makers make 350-370 cues a year. If they make 200 than they are pushing out alot in my opinion. There are several cuemakers that barely make it to 50 cues a year.
Tony
and you know that because? you talk to them and ask them how many they make? You know that they are telling you the truth. With some having or claiming to have multi year wait periods I know that theperception is that they make very few cues, but with most of the wait time being curing time and settling time they have a lot of free time to be working on many cues at once and there is no way short of being in their shops on a daily basis of knowing how many they make and sell.Mystick Cue Fan said:
And of course now someone is going to reply saying that I'm claling cuemakers liars. probably they'll say " Whatr so Judd and southwest and all of the cuemakers are liars?"
I'm saying nothing of the sort. I'm just saying that even the difference between 50 and 300 cues is not that huge of a difference when considering the main reasons most custom cue makers don't make more. Just using quitew similar cnc programming can up production without decreasing the quality and that is the main question here. Is there a decrease in the quality. No one is stating that his former cues weren't worth 1800-2200 when he was making fewer of them.
The idea is that supply decreases value, but in something as individual in taste as custom cue manufacture, it just doesn't work that way. Do you think that you could specifically order a type of cue from Dale and still get it for 400-600?
I very seriously doubt it.
He's doing things in a way that allows him to make more and be guaranteed a consistent income and still somewhat maintain the beuty and level of playability he demanded when he was making them for 2000 a piece.
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if they could actually make more cues, they wouldnt put u on a waiting list. putting ppl on waiting lists means they have the potential of losing a customer. therefore it is not in their interests to have a waiting list as their cue prices remain the same anyways. if they could produce 300+ cues each year they would in order to make more money as 300 cues at 400 makes more money than 50 cues at 2000 dollars. so the fact that they dont do that pretty much shows that they are not able to produce that many cues. i dunno why u would argue against that as most custom cuemakers clearly do not put out as many cues as dp does.
Danktrees said:
I knew somnething like this was going to be stated.
All I said was that with not having to design a cue to a cx's standards or asking as in a truly custom cue and with CNC equipment like DP uses, it wouldn't be difficult to create simliar but somewhat unique cues as does DP without greatly diminishing the quality.
I was really just stating that 350-370 cues is still nowhere near to production level such as mcedermott, schon etc.... puts out and is much closer to the levels of custom cue manufacture and in and of itself should not decrease the value of the cue.
As is evident from his unwillingness and inability to give better cx service, he is probably spending more time making the number of cues that he is making, which could arguably decrease the quality of the cue.
I'm not defending DP's cx service, I had some difficulties in communication with him myself although he did naswer the phone every time I called him but once; however, I am saying that knocking the overall quality of his cues in unfounded based on what I've seen and have in my possession.