Damaged Nitti Cue USPS
- Thread starter firemankc
- Start date
What's good about this is, it can be fixed..... easily.....
I'm sorry for your loss Casey. I refuse to use the Post Office to ship custom cues. I'm including a picture of a USPS shipping tube that an 8 point Mottey cue arrived in and I just knew that the cue was damaged, but I was very lucky because the cue was packed well and it was OK. The picture doesn't show the whole box, but the box was bent also along with a hole torn in it. I had another cue destroyed by the Post Office, but it wasn't a real expensive cue. I don't know what the problem is, but i'll never use the post office to ship a nice cue.
James
+1 for me.
Unless it's going international, I would never even THINK about using the post office. Just too many horror stories. I use and like FedEx.
Sorry about your loss...
I am fortunate...we had an old tube here that originally had a rocket motor shipped in it (like for rocketry). Not only is the tube long enough, it is layered heavy duty cardboard with a layer of metal sandwiched in between....you could drive over this tube no problem. Downside is, it is a bit heavier, so raises the shipping costs a little.
Lisa
Lisa
Cheap Protection found at Ace, True Value, Lowes, Home Depot, etc...
Just got back from leagues and wanted to put my $.02 in....
needless to say, I was sick (as I know Casey is) over the condition of this cue when it arrived. The USPS lady was going to leave when I signed for the package, but I had her wait and call the post office when I opened the tube in front of her and found the cue destroyed.
The only good thing that I can say is that the cue is not a total loss. I took it over for Cory Barnhart to take a look at right away. There is not any damage to the forearm or butt sleeve (other than the tenon, etc), so it can be repaired.
I really don't think that PVC, double packing or any thing else would have saved this particular package. It looks like a fork lift got hold of it. It was broken clean through, almost at a 90 degree angle.
Joe
needless to say, I was sick (as I know Casey is) over the condition of this cue when it arrived. The USPS lady was going to leave when I signed for the package, but I had her wait and call the post office when I opened the tube in front of her and found the cue destroyed.
The only good thing that I can say is that the cue is not a total loss. I took it over for Cory Barnhart to take a look at right away. There is not any damage to the forearm or butt sleeve (other than the tenon, etc), so it can be repaired.
I really don't think that PVC, double packing or any thing else would have saved this particular package. It looks like a fork lift got hold of it. It was broken clean through, almost at a 90 degree angle.
Joe
Great point Joe, no matter how carefully packaged, nothing is going to stop a forklift from damaging your shipment. That is why it is imperative that you insure the contents for full value and follow packaging guidelines. You will be able to recover the value of your contents if you do those things.
Double boxing is what the USPS, as well as UPS and Fedex require to be eligible for a insurance claim. If it is packaged in only one vessel, like PVC, and is damaged the claim will be denied. Like Joe surmised, nothing was going to protect this package, so full value insurance as well as proper packaging per their guidelines is the only way to recover from a loss like this incident.
I have had 3-4 cues shipped in the triangle boxes that looked much worse than the box previously pictured. One, I could actually see the cue through the hole! With all the cut-backs and lay-offs, somehow the man employed to swing the baseball bat, still has a job!
Seriously though the way the damage happens is that the triangles boxes are smaller than the verticle metal bars on the carts they load freight on. The boxes fall over, sticking partway out. When they load unto the trucks "side by side" (at high speed) the part sticking out gets crushed. But then again I had high dollar electronic equipment arrive by UPS and watched in horror as the driver kicked the boxes out and down the steps of his truck while talking on his cell. No one cares anymore...bottom line! Good luck with the repair. Hopefully it can be resold (to a usps employee).
Seriously though the way the damage happens is that the triangles boxes are smaller than the verticle metal bars on the carts they load freight on. The boxes fall over, sticking partway out. When they load unto the trucks "side by side" (at high speed) the part sticking out gets crushed. But then again I had high dollar electronic equipment arrive by UPS and watched in horror as the driver kicked the boxes out and down the steps of his truck while talking on his cell. No one cares anymore...bottom line! Good luck with the repair. Hopefully it can be resold (to a usps employee).
I would say your in the hole now since your out a cue. It does not look like the cue was packed very well. (bubble wrap) Of course we don't know how it got broken so bubble wrap may not have helped at all.
Nevermind. I see where Bamacues says it can be repaired. That's a good thing.
Last edited:
Great Advice Sir, thank you
Traded Nitti to Bamacues. He received it in this condition. Please take out insurance when shipping high end cues. I did not. That was the first time something has happen. On the bright side, I can get $100 back from usps, minus my $40 for shipping the cue. I'm plus $60. Please insure.
Thanks, Casey
Casey,
Thank you very much for sharing your tough story and reminding us
that something like this can happen and for the extra insurance it is well
worth it. I am sorry that this happened to you to make us aware.
Take care,
Lu
Traded Nitti to Bamacues. He received it in this condition. Please take out insurance when shipping high end cues. I did not. That was the first time something has happen. On the bright side, I can get $100 back from usps, minus my $40 for shipping the cue. I'm plus $60. Please insure.
Thanks, Casey
Casey,
Thank you very much for sharing your tough story and reminding us
that something like this can happen and for the extra insurance it is well
worth it. I am sorry that this happened to you to make us aware.
Take care,
Lu
Insurance is fairly cheap.....
I'm very sorry you experienced this loss but, insurance is necessary in most all of our sales here online since we depend upon a thrid party to deliver the products for us un-damaged!?
That was the first and foremost mistake here :sorry:
I've like many here shipped many items without any hitches and USPS has always IMHO been for me the GO-TO shipper.
I don't know about the handle for sure but, I'm somewhat optimistic that Chris or someone would be able to salvage this part of the cue!? The shafts are toast perhaps........
FYI, always purchase insurance ( yes it costs a little more ) but, really nobody needs to be hanging on the edges hoping ( for an extra
$5 bill ) that everything will be AOK.
Again, sorry for your troubles but, please -- always purchase the insurance -- small price to pay for "peace of mind"
Good Rolls to Ya, Ken :smile:
I'm very sorry you experienced this loss but, insurance is necessary in most all of our sales here online since we depend upon a thrid party to deliver the products for us un-damaged!?
That was the first and foremost mistake here :sorry:
I've like many here shipped many items without any hitches and USPS has always IMHO been for me the GO-TO shipper.
I don't know about the handle for sure but, I'm somewhat optimistic that Chris or someone would be able to salvage this part of the cue!? The shafts are toast perhaps........
FYI, always purchase insurance ( yes it costs a little more ) but, really nobody needs to be hanging on the edges hoping ( for an extra
$5 bill ) that everything will be AOK.
Again, sorry for your troubles but, please -- always purchase the insurance -- small price to pay for "peace of mind"
Good Rolls to Ya, Ken :smile: