ratcues said:I do not believe this is a failure of the Uniloc system. The tolerance is tight but there is a resposibility of the player to maintain the cue. Uniloc has also made a slight change in the design and I haven't seen this as much in the the 3 years or so.
You cannot buy a Ford, run it into a tree, and then blame Ford for the damage. Personal accountability.........
ratcues said:I do not believe this is a failure of the Uniloc system. The tolerance is tight but there is a resposibility of the player to maintain the cue. Uniloc has also made a slight change in the design and I haven't seen this as much in the the 3 years or so.
You cannot buy a Ford, run it into a tree, and then blame Ford for the damage. Personal accountability.........
ratcues said:http://predatorcues.com/predator_cues_customer_service.php
""UNI-LOC? JOINT: We recommend cleaning the Uni-Loc? Joint when you first receive your cue and every six months thereafter. These joints are precision manufactured to exact tolerances and even a modest amount of dirt can create a problem. We suggest using a Q-Tip dipped in Isopropyl alcohol to clean the inside threads and bore of the insert in the shaft. Use a clean rag and alcohol to clean the joint pin and threads as well. We recommend the use of joint protectors as they will help to keep your joint clean, and protect it from being damaged.""
ratcues said:This type of seizure is not common in any other thread types and that is due to tolerance. An 18 or 14 thread pin/insert has about 65% contact of steel to brass so there is enough 'slop' that it desn't have the same effect. Different metals react differently. Brass on brass a wold have been worse, IMO. Steel into wood will not do this. The main problem with this type of joint is that the threads get torn from either over tightening or wood fibers drying out and becoming brittle. That can be avoided by a small amount of cue wax on the threads, maybe once a year or so.
I do not know about any other manufacturers but Predator cues come with a warranty and care card that, last time I checked, states that the insert should be cleaned with a q-tip and alcohol. This is also considered a warranty issue that could have been fixed, no charge, by sending it to me, Predator, or any other authorized repair center.
Hellfish, it looks like this customer not only clamped the cue in a vise but also grabbed it with pliers or a channel locks.
gulyassy said:The fix is easy, new inserts collars and finish and it's ready to play with. I thought we were here to fix anything. It's a one day job for the inserts and collars and a couple of days for finish. Charge the rate get it back to the customer and have a good day.
Lets not forget standing behind it. I agree that proper maintenance should be available but as you know there are players that are very emotional with pool. They will continue to make our jobs interesting. God bless the butt cap slammers and the cue stick chuckers and the shaft whackers. How ever they express themselves in a game of pool is ok with me and I personally will be here for them. As far as unilock pins in my experience with them I have encountered the same exact failure. I do not care how much preventative maintenance you apply this can happen to any unilock connection. Even though it is rare it will continue to happen occasionally. I did the exact same thing when my customers shaft locked up in the insert. I destroyed the shaft out of frustration trying to get it apart. I made him a new shaft and replaced the pin.ratcues said:I thought that's what I did?
My point is that proper care and maintainance could have prevented this. I share this to educate the players so it doesn't happen to them. Its not about repairing, collecting money, ship it, and forget it....at least not for me.
gulyassy said:Lets not forget standing behind it. I agree that proper maintenance should be available but as you know there are players that are very emotional with pool. They will continue to make our jobs interesting. God bless the butt cap slammers and the cue stick chuckers and the shaft whackers. How ever they express themselves in a game of pool is ok with me and I personally will be here for them. As far as unilock pins in my experience with them I have encountered the same exact failure. I do not care how much preventative maintenance you apply this can happen to any unilock connection. Even though it is rare it will continue to happen occasionally. I did the exact same thing when my customers shaft locked up in the insert. I destroyed the shaft out of frustration trying to get it apart. I made him a new shaft and replaced the pin.
Sam Waltz said:Ahhhh the helpless cue shaft...innocent as a new born, but always blamed for failures...
Me: "My name is Sam Waltz and I'm a recovering cue abuser".
Group: "HI SAM"!
My 12 step program is going well though! We are always accepting new members. The first step is to admit you have a problem!
Please be good to your wood!![]()
shamadam said:Please be good to your wood!![]()
gulyassy said:Lets not forget standing behind it. I agree that proper maintenance should be available but as you know there are players that are very emotional with pool. They will continue to make our jobs interesting. God bless the butt cap slammers and the cue stick chuckers and the shaft whackers. How ever they express themselves in a game of pool is ok with me and I personally will be here for them. As far as unilock pins in my experience with them I have encountered the same exact failure. I do not care how much preventative maintenance you apply this can happen to any unilock connection. Even though it is rare it will continue to happen occasionally. I did the exact same thing when my customers shaft locked up in the insert. I destroyed the shaft out of frustration trying to get it apart. I made him a new shaft and replaced the pin.