**UPDATE** I honestly didn’t want to post this about Doug, but if someone else is in the same position, or was thinking about getting a cue made by him, I think they deserve to know. I wrote off the $200 months ago after getting the run around for a couple of years. It was a lesson learned, and I’d never try to go after him through the legal system for that little of an amount. So the post here on AZB was more of a let the pool community know. Now my Facebook post….. slightly different story.
I may have created a meme of him. I have a lot of FB connections in the pool world, and my meme was shared a lot, so it wasn’t long before Doug contacted me. He has been very apologetic, even with my couple of insults. He has refunded me and said he will still make the cue and send pictures when it’s done. If I choose to purchase it, he will sell it to me at a discounted price.
So perhaps I misjudged him. He is definitely not a thief, just a slow cue maker that has had a couple struggles in life and lacked some communication skills. For the record, if and when he builds the cue, there is a very good chance I will buy it. He seemed very sincere and he makes a hell of a cue.
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Original Post (unedited)
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I have held off on writing this for quite some time trying to give him time, but I think it's time to warn the pool community. In short, I gave a deposit to Doug Patrick of Patrick Custom Cues back in Jul 2018, and was told it would take about 9 months. After far too many excuses over a 2 year period, he's started ghosting me.
I will say that I was more than patient, and courteous in all my correspondence. I never sent an angry email and when I asked for my deposit back I did so very politely.
Here is the timeline
Jul 2018 - I reached out to Doug Patrick about making a custom cue. He said he would be able to make the cue in about 9 months. I sent him a $200 deposit on July 11, 2018.
Jan 2019 – I reached out for a progress update, he said still on track for April/May 2019
Jun 2019 – I reached out and he said he was moving shops and was shut down for 90 days max. He said mine would be the first one worked on once he was up and running.
Sep 2019 – I reached out and he agreed to make it 60” and have an extension made.
Dec 2019 – I reached out and was told it would be Feb 2020.
Apr 2020 – I reached out again, and was told end of June 2020.
June 2020 - I reached out once again and was told he was opening next week and would get up with me
That was the last time he responded to me. I have emailed several times, called a few times (voicemail box is full), yet no responses from him.
Not once did he initiate a conversation about missing any of the due dates.
He posts on FB regularly, I think he owns/runs some restaurant or something perhaps.
So beware!! Don't give that thief any money. He's just another sorry cue maker that is out to rob people. Its sad because he does make a fantastic hitting cue.