heres a copy of the pm's
Him:
We inspected the shaft and have determined that the break was not caused by a manufacturing defect. I have a couple different options for you at this point. One is that we can repair the cue and send it back to you at a charge of $50.00 including the return shipping. That is below my cost to do the work. The other option is to offer you a partial refund of $80.00 and we go our seperate ways.
I'm very sorry that you and your wife encountered the difficulties that have occured
Me:
Sorry for the delay in response. I just returned from vacation. I have invested in a new cue and will take the $80 refund. I'm not happy about it, but it is what it is. I still dont understand how the conclusion was made that the breakage was caused 100% by abuse. I started that thread to find out why this happened, not to point fingers or flame your product.
Him:
I can appreciate where you are coming from. I'll paypal you Friday after I get paid.
Yes I did take the $80, but i still feel like it was done dirty. That there are underlieing issues and they are being kept hidden, hense the second person came forward about their sneakiestpete shaft breaking. I paid $130 for the cue, plus another $15 in shipping each time it broke (twice). Paying another $50 for another junk shaft wasnt feasable. I know its partially my fault for thinking a $130 should last. I was keeping quiet trying to figure out why this happened, because deep down I know it wasnt abused. Now that i find out there are others shafts breaking and him telling me its only me. Now that theese junk Sneakiestpetes are sold on this website, its HIS job to make things right to do business on the board and with the AZ community, and at least listen to his peers.