inside_english said:
There are certain items I would never purchase online, and a pool cue is one of them. Some items need to be seen, felt etc. first, at least for me. That being said, I think that even if he has 100% feedback, not responding to 3 emails is unacceptable. Barring some sort of personal emergency, or issue with Mother Nature as you put it, he needs to reply.
I am one of those people who have no patience for people who do not respond to emails or return phone calls in a timely fashion, simply because I deem those actions as common courtesy, therefore some people may find my response harsh, but that's my take on it.
While agreeing that the best methiod of inspecting a cue to purchase is in person, I have had excellent results with cues bought online through eBay. I have had some really excellent cues made by Mottey, Runde, Dishaw, Omen, Cognoscenti, and so on without a hitch. In fact, inverey case of the high end cues, I acquired, I made some handsome $$ selling them after having the opportunty to play with them for months. You can't just find those cue in person and face to face and if you do, you are usually going to PAY dearly for them.
Back to the delayed response.
Do you have a JUNK MAIL filter with your ISP. Sometimes, I miss important mail because my ISP grabs it as junk mail and routes it there and I have to go online to find it.
Could they be on vacation???
Contacting them through the paypal account may or may not be the way to go. Paypal payment email addresses sometimes are not the same as their contact email address.
Are you sure their account wasn't compromised by a hacker?
I would be requesting a refund from Paypal, so at least Paypal contacts them, if they are not responding.
2 weeks is a long time to not hear a reply if they are not on vacation. I have had people leave town in the middle of an auction and had to wait, but they usually notified or posted that would be the case.
