12:00 pm: Play Begins
* NOTE: At 11:00 am, we will conduct a role call. If a registered player is not present at that time, his/her spot will be offered to the next person on the waiting list. We highly recommend that you arrive Friday night to avoid traffic and other delays. There will be no exceptions so please, arrive early. There is no need to call the Tournament Director or the venue to say you will be late. If you are late, you may lose your spot without refund - no exceptions, no favors.
Wtf? Who is the customer here?
* NOTE: At 11:00 am, we will conduct a role call. If a registered player is not present at that time, his/her spot will be offered to the next person on the waiting list. We highly recommend that you arrive Friday night to avoid traffic and other delays. There will be no exceptions so please, arrive early. There is no need to call the Tournament Director or the venue to say you will be late. If you are late, you may lose your spot without refund - no exceptions, no favors.
Wtf? Who is the customer here?