Where are you.....????? Haven't received my july, august, or september issues.Last one was may /june....???Called today numerous times and got a phone off the hook sound. Not a busy sound.Called 724 916 0537. If you can not send my magazines please refund my money. Sent to J R Calvert. Call me asap at 864 968 0033 or 864 351 9282 .Rich. Has anyone else had a problem ????Pisses me off already. I WANT MY BACK ISSUES OR MY MONEY BACK>
I've been having the same problems...
Originally, I did not receive my Dec 2009 & Jan 2010 issues. Because of renovations going on at my house, I did not notice it until ~1&1/2 years later. When I called at this point in time, the person answering the phones said she would look for the back issues and try to send them out IF they still had some. They did not. At least they were answering their phones in mid-2011. In October 2011, calls started going unanswered.
Now let's fast forward to the missing issue of Jul/Aug 2012. Not only did I try calling again, but I e-mailed them through their website and a "direct" e-mail that I had listed for them. When I tried calling them, I not only tried the subscription department, but I also tried the advertising department figuring that someone might answer that line or check that mailbox for possible income, but there was still no answer. Both departments fed into the same voicemail of the woman whom I had previously spoken to live (I recognized her voice). After many e-mails (through their website) and phone calls over a period of months, it became obvious that I was not going to get any kind of reply via e-mail or phone. It also seemed to me that that person was no longer working at Inside Pool.
Recently, I have not received my Jul/Aug 2013 and Sept issues. So I came here looking for a possible cause. I had previously started another thread in the "Wanted" forum hoping to obtain the other missing issues with no success. My subscription is not up for renewal until Oct 2013. Guess I won't be renewing.
For what it's worth, the 724 area code is SW Pennsylvania - it was derived when the 412 (Pittsburgh) area code ran out of numbers. I'm guessing that's JR's number since he's originally from that area. If I remember correctly, they moved their operations to one of the Carolinas years ago. The number that I have listed is 888-428-7665. I've known JR personally for many years before he started up with this magazine. I have seen and talked to him at many events over the years. I never expected him to ignore my phone calls. That pains me as much as the rest.
The last issue online at their website is the May/June 2012 issue - over a year ago. I suspect that their magazine has gone away. How can they keep their website going when they have let their magazine die off? Maybe (as someone else in this thread has already mentioned) if pressure is put on the advertisers (both print and online), then there can be some kind of outcome. I can understand a business having its problems, but just leaving everyone in the dark is not a good way to do business.