Here is what I think about you. I'm retired. In my previous line of work I frequently encountered people whose problems were always the fault of someone else. That is my opinion of you.
Here are the facts. You said in your original post Olney contacted you on Wednesday October 15 telling you the new cue was ready. What else happened on October 15? You bumped two cues for sale on the wanted/for sale forum totaling $1,000 dollars, just enough to pay for your new cue with this...New Olney is done. So this one needs to go.
I believe if Olney had not sold the cue he would have had it for as long as it took you to come up with the cash. I don't believe all your excuses for not driving a few minutes to pick up the cue. I believe you didn't pick it up because you needed to unload some other cues first.
I'm not bored enough to read the entire thread but I wouldn't be surprised if Brad is your brother and I wouldn't be surprised if he is as rude and inconsiderate as you, which is why Olney banned him. I also wouldn't be surprised if spimp13 and deadstroke are personal friends of yours.
I was born in Iowa - Storm Lake - and lived there - Newell and Knoxville - for a few years. I remember Iowans being far less rude and obnoxious than you and your friends.
This is just beyond absurd. A customer trying to pass the blame for the failures of a business owner?
Are you serious?
When are people like you going to learn that it doesn't matter one bit what the customer says, does or fails to do. The responsibility is on the business owner. Period and without debate.
This whole situation would have never taken place had the business owner done what he was supposed to do....LOOOOONG before the time came to collect payment.
What should have happened, day 1, is that Olney should run his business like a business. You know, with paperwork that protects both the business and the buyer. A simple and clear contract which is signed by the buyer upon placing an order. That details expected time of completion, particulars of the order and Olney's policy and time frame for collecting final payment and process taken for failure to pay.
You know the basic things that come with running a business.
The reason this is done is because of people like Josh Stadola who think cuemakers can do whatever they please with their cues which is BS. That attitude doesn't instill any confidence in your prospective customers.
The buyer wants peace of mind. They want to feel comfortable when making a purchase and they want the expectation set right up front.
All things that fall 100% on the business. Not the customer.
This business failed its customer and still remains clueless.
Had Olney posted a signed agreement that states payment will be due within 3 days and that Olney cues may or may not follow up after the first phone call.
Then and only then will it fall on the buyer. They signed off.
No such agreement exists...A pure lack of organization and professionalism.
:smile:
