My Varney cue order (sigh)
- Thread starter Double-Dave
- Start date
smokey said:
2 1/2 man! who cares how nice him or his cues? it doesn't even matter because the people that order them are too old to play by the time they get them!exactly how long does the guy have to wait before we can just go ahead and call it theft?
He jerked this guy around so long because he's out of the country and he knew it'd be too much troble for him to fly all the way here to go to small calims court
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One of the guys I play with on one of my teams has a couple of cues he had made custom. One of them he had six years and it got stolen. So he ordered another the cue maker had gotten so popular he was told he would have to make a deposit and wait more than a year. The original cue resurfaced 8 months later and he got it back. 18 months after ordering the second cue it arrived and he has never played with it. This all happened during the 1980s and the cues were Southwest. Maybe you should be patient but maybe the cue maker should be better at quoting time periods or ramping up the production a bit.
Fatboy said:
And all along I thought that we were talking about Kevin........
Varney Cue Order
I bought a Varney from a fellow AZer a few months ago. I didn't like the white tip on it so I sent it to Kevin Varney for a black phenolic tip. I mailed the shaft on Monday Express mail. Kevin got it on Wednesday put the tip (he puts tips on differently than most cuemakers) sent it out the same day and I got the shaft back on Friday. He only charged me for the actual freight costs back to me.
He welcomed me to the "Varney family" the day I bought the cue from a fellow AZer. He has always been nice to me. The Varney Purpleheart Break/Jump cue is the best Break/Jump cue I have ever owned (and I have owned a few).
Kevin has apparently taken too many orders to keep the delivery of cues in a reasonable time. Thats to bad since he does make a great Break/Jump cue. I don't think for a minute he is trying to rip off anybody.
I bought a Varney from a fellow AZer a few months ago. I didn't like the white tip on it so I sent it to Kevin Varney for a black phenolic tip. I mailed the shaft on Monday Express mail. Kevin got it on Wednesday put the tip (he puts tips on differently than most cuemakers) sent it out the same day and I got the shaft back on Friday. He only charged me for the actual freight costs back to me.
He welcomed me to the "Varney family" the day I bought the cue from a fellow AZer. He has always been nice to me. The Varney Purpleheart Break/Jump cue is the best Break/Jump cue I have ever owned (and I have owned a few).
Kevin has apparently taken too many orders to keep the delivery of cues in a reasonable time. Thats to bad since he does make a great Break/Jump cue. I don't think for a minute he is trying to rip off anybody.
TWOFORPOOL said:
trying implies that the mission isn't accomplished
TWOFORPOOL said:
he didn't charge you for a tip so now he can do no wrong?
or do yo really believe that it has taken 2 1/2 years to find a blank with even points? i guess it doesn't matter anymore because for this guy apparently it is "just a few days away"!
isn't this a sneaky we're talking about too?
Varney Cue Order
Lining up points isn't the issue (I have had two well know cuemakers tell me it isn't easy to line them up perfectly). If Varney is so far behind in cue orders and the customer doesn't want to wait any longer (since the promise date has come and gone) then the customer should get a full refund on his deposit.
If Varney can't refund the customer then their is a BIG PROBLEM! I put 1,000.00 down on a cue (from another cuemaker) for a 2 1/2 year delivery. The cuemaker makes cues the old way turning butts/shafts down over 18 months. After the first year he hadn't started the cue yet because he was to busy. I asked for a refund on my deposit and it was returned immediately. This cuemaker takes all deposits and put it into a separted bank account used only for deposits. When he completes a cue he THEN pays himself out of this separate account.
Alot of cuemakers state they can make you a cue in certain amount of time. Its been my experience that whatever time the cuemaker says multiply it by 2!
Lining up points isn't the issue (I have had two well know cuemakers tell me it isn't easy to line them up perfectly). If Varney is so far behind in cue orders and the customer doesn't want to wait any longer (since the promise date has come and gone) then the customer should get a full refund on his deposit.
If Varney can't refund the customer then their is a BIG PROBLEM! I put 1,000.00 down on a cue (from another cuemaker) for a 2 1/2 year delivery. The cuemaker makes cues the old way turning butts/shafts down over 18 months. After the first year he hadn't started the cue yet because he was to busy. I asked for a refund on my deposit and it was returned immediately. This cuemaker takes all deposits and put it into a separted bank account used only for deposits. When he completes a cue he THEN pays himself out of this separate account.
Alot of cuemakers state they can make you a cue in certain amount of time. Its been my experience that whatever time the cuemaker says multiply it by 2!
If you use the "Search" function of this forum you'll discover that Kevin Varney himself has stated that he will not give refunds, period. That is, if the mods haven't deleted that particular thread.TWOFORPOOL said:
Oh, and here's a little gem from another deleted Varney thread:
Varney Cues said:
^ I saved the above as a reminder for myself as to why I should never do business with this individual.
penguin said:If you use the "Search" function of this forum you'll discover that Kevin Varney himself has stated that he will not give refunds, period. That is, if the mods haven't deleted that particular thread.
Oh, and here's a little gem from another deleted Varney thread:
^ I saved the above as a reminder for myself as to why I should never do business with this individual.
THAT SECOND QUOTE BELONGS IN A SIGNATURE BAR.
BPG24 said:
YOU DA MAN...... MY SIGNATURE LINE IS ALSO BASED ON KV'S BUSINESS PRACTICES.
TWOFORPOOL said:
Out of the three custom cues I've ordered, only one was accurate with completion time. The other two claimed that the cues were in their finishing stages weeks after the supposed delivery dates. Both claimed that the cue could be finished in 30 days, both took 2-3 months to deliver. One cuemaker took full price of cue up front, another took 50% of cue as down payment, and the one that delivered on time took 12.5% down payment.
HeLLFiSH said:
2-3 months vs 1-2 years that's a big difference
TWOFORPOOL said:
A couple of observations.
You bought your Varney from another AZ'r, so you didn't have to deal with Kevin the way these guys who ordered cue from him did.
Kevin knows you bought it used, that you like the cue, and that he can do a quick tip change, and maybe seal the deal for an order. Maybe a matching player to go with the jump/break, he had a big order going to Japan but he can break one out for his new best customer. All it needs is the final coat, and he'll give you a break on the price for a stellar review. All you have to do is pay up front for it and wait a week or two...
There have been too many of these threads.
I hope you get your cue DoubleDave.
:frown:
TWOFORPOOL said:
It isn't even an option since PM's all are ignored.
I don't really see why he just can't post a list and give accurate time estimates. If there are customer cues that are a year or so past due and a year or so from completion then I think they should have all the right in the world to ask for a refund. PROMISING someone a cue in a month, especially if I paid in full that day, after a year its verry irritating to not get a response to a question on my order. Soo many people lining up to join the Varney Club then it shouldn't be a problem for him to resell the cues he hasn't completed yet.
Worst buying experience ever.
quedup said:
Don't forget that you have to wait the usual 6 months!!