Flex said:
Not at all, which country is doing that? I better check the labels and stickers more carefully!!
My X-Shaft warped, no warranty!
- Thread starter ABall
- Start date
Not at all, which country is doing that? I better check the labels and stickers more carefully!!
MrLucky said:How is that McDermott will replace a warped shaft with no questions asked? Perhaps because they have very few issues with warpage! I keep my McDermotts in my case in my car at all times and have one that is 20 years old and still as straight as the day I won it! Do they have some secret that no one else has figured out yet? Or do they just do a better job in wood selection and preparation?
Its not a "no questions asked" warranty. There are conditions. Yes, McDermotts are straight and usually stay straighter than most but there are still conditions to that warranty. Check here;
http://www.mcdermottcue.com/XWarranty.asp
Tad's shafts stay straighter than anyones' I think.MrLucky said:How is that McDermott will replace a warped shaft with no questions asked? Perhaps because they have very few issues with warpage! I keep my McDermotts in my case in my car at all times and have one that is 20 years old and still as straight as the day I won it! Do they have some secret that no one else has figured out yet? Or do they just do a better job in wood selection and preparation?
His secret?
No AC or humidifier in the shop.
He tortures his shafts.
Ones that make it have already been exposed to real world.
Of course, he is in Southern California. Not Las Vegas or Alaska or Texas where you cannot do that.
Ok .....
They say you need proof of purchase in the case of warpage ! that sounds fair to me ...
McDermott Handcrafted Cues warrants its pool cues purchased from an authorized McDermott Cue retailer or distributor to be free of defects in material and workmanship, including warpage, for the lifetime of the product. McDermott will, without charge to the consumer, repair or replace your cue, provided that the claim is accompanied by a copy of the original sales receipt from an authorized McDermott dealer. McDermott does not warrant its product against damage caused by third parties. This warranty does not cover replaceable items such as tip, finish, and wrap. McDermott will fix such items, however, for a fee. In addition, McDermott, at its sole discretion, may void this warranty if there is evidence of abuse or mishandling. To obtain warranty service on a McDermott product, return the product to an authorized McDermott dealer or directly to McDermott.
ratcues said:
They say you need proof of purchase in the case of warpage ! that sounds fair to me ...
McDermott Handcrafted Cues warrants its pool cues purchased from an authorized McDermott Cue retailer or distributor to be free of defects in material and workmanship, including warpage, for the lifetime of the product. McDermott will, without charge to the consumer, repair or replace your cue, provided that the claim is accompanied by a copy of the original sales receipt from an authorized McDermott dealer. McDermott does not warrant its product against damage caused by third parties. This warranty does not cover replaceable items such as tip, finish, and wrap. McDermott will fix such items, however, for a fee. In addition, McDermott, at its sole discretion, may void this warranty if there is evidence of abuse or mishandling. To obtain warranty service on a McDermott product, return the product to an authorized McDermott dealer or directly to McDermott.
MrLucky said:How is that McDermott will replace a warped shaft with no questions asked? Perhaps because they have very few issues with warpage! I keep my McDermotts in my case in my car at all times and have one that is 20 years old and still as straight as the day I won it! Do they have some secret that no one else has figured out yet? Or do they just do a better job in wood selection and preparation?
I won one earlier this year- The shaft was warped enough to bug me. I sold it for 40% of list.
MrLucky said:They say you need proof of purchase in the case of warpage ! that sounds fair to me ...
McDermott Handcrafted Cues warrants its pool cues purchased from an authorized McDermott Cue retailer or distributor to be free of defects in material and workmanship, including warpage, for the lifetime of the product. McDermott will, without charge to the consumer, repair or replace your cue, provided that the claim is accompanied by a copy of the original sales receipt from an authorized McDermott dealer. McDermott does not warrant its product against damage caused by third parties. This warranty does not cover replaceable items such as tip, finish, and wrap. McDermott will fix such items, however, for a fee. In addition, McDermott, at its sole discretion, may void this warranty if there is evidence of abuse or mishandling. To obtain warranty service on a McDermott product, return the product to an authorized McDermott dealer or directly to McDermott.
I didn't say it wasn't fair, I just stated that there are conditions and it isn't just a replace at will. You need original receipt, must buy from an authorized dealer, and you must be the original owner.
this is better than any one else I've dealt with offers
So I guess your upset now that you know this?
Actually what you experienced was definitely an anomaly, I won one in 1987 and still have it and it is straight as an arrow. Several of my teamates and more than a few of my friends play with McDermotts and love them!
Nostroke said:
Actually what you experienced was definitely an anomaly, I won one in 1987 and still have it and it is straight as an arrow. Several of my teamates and more than a few of my friends play with McDermotts and love them!
MrLucky said:Actually what you experienced was definitely an anomaly, I won one in 1987 and still have it and it is straight as an arrow. Several of my teamates and more than a few of my friends play with McDermotts and love them!
Nah I dont care-Im not a cue guy and I dont like any cue unless it is no-wrap or leather wrap and i was glad to get the $220. One I won at the WPBA i only got $60 for. I thought maybe because the cue was a 'give-away' McD didnt pick a great quality one.
GADawg said:
My question was a generic, rhetorical question. I posed it to make the point that country of origin can be important. I don't know of any country that would fit all the conditions of my question, but there are countries where persecution is rampant. I try to avoid buying products made in those countries, for instance, Cuba and North Korea.
By the way, there is serious persecution taking place in some parts of China.
http://www.cardinalkungfoundation.org/indexb.htm
"The Cardinal Kung Foundation Requests Your Urgent Assistance to the
Persecuted Underground Roman Catholic Church in China Which Has Been Illegal in Communist China for over 50 Years"
Check this out too:
http://www.cardinalkungfoundation.org/index2.html
Flex
What ever happened? Was the shaft replaced?
I recently bought a Shurtz custom cue. The shaft appeared to be warped.
Bob replaced the shaft at no cost. He had me return the cue and had it back to me in 1 week with a brand new shaft. Bob does not have a warranty, for shaft warpage on his website. You have to be careful who you buy from and if they stand behind their products. McDermott also provides the best warranty in the industry period. As far as I know they do not outsource to Asia, they are made in the USA Menomenee Falls, WI. Personally I would not consider buying an extra shaft other than a 314 or a McDermott I shaft. The only thing I would consider buying from Tiger is their tips. Where are Tiger shafts made ?
Bob replaced the shaft at no cost. He had me return the cue and had it back to me in 1 week with a brand new shaft. Bob does not have a warranty, for shaft warpage on his website. You have to be careful who you buy from and if they stand behind their products. McDermott also provides the best warranty in the industry period. As far as I know they do not outsource to Asia, they are made in the USA Menomenee Falls, WI. Personally I would not consider buying an extra shaft other than a 314 or a McDermott I shaft. The only thing I would consider buying from Tiger is their tips. Where are Tiger shafts made ?
Flex said:
That's a shame. Instead of 7 pages of posting, Tiger could have sent the guy a new shaft for the sake of good public relations.
After all, what does a shaft cost them at wholesale.
CaptainHook said:Tiger could have sent the guy a new shaft for the sake of good public relations.
After all, what does a shaft cost them at wholesale.
Exactly!!!
CaptainHook said:That's a shame. Instead of 7 pages of posting, Tiger could have sent the guy a new shaft for the sake of good public relations.
After all, what does a shaft cost them at wholesale.
What's weird is the original poster never answered anyones questions about how long he had it or if he was the original owner. He never added anything to the thread he started.
He is still posting I guess. It shows that he posted some things yesterday.
Very rude.
Ban him!
Da Poet said:
yes, and this should make any reasonable reader wonder about the legitimacy of his claim
This whole bashing business is getting out of hand.
How many pros have been insulted and no longer contribute?
How many Cue builders or Suppliers?
How many industry types?
Are there a few on here who shamelessly promote there product or service? Absolutely. Would we be better without some of them? Maybe. A few would say that about myself. Clowns who drop a problem in the middle of the forum and then won't answer any clarification requests should just be ignored.
Warping is a problem. Give me a absolutely straight shaft that is built by any famous cue maker and a couple of bone head moves on my part and I'll make it look like a hockey stick.
Nick
How many pros have been insulted and no longer contribute?
How many Cue builders or Suppliers?
How many industry types?
Are there a few on here who shamelessly promote there product or service? Absolutely. Would we be better without some of them? Maybe. A few would say that about myself. Clowns who drop a problem in the middle of the forum and then won't answer any clarification requests should just be ignored.
Warping is a problem. Give me a absolutely straight shaft that is built by any famous cue maker and a couple of bone head moves on my part and I'll make it look like a hockey stick.
Nick
