Not to be that guy but also speaking of az rules this post is being bumped more than Miley cyrus' favorite teddy bear. hehehe. Sorry couldn't help myself.
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Negative iTrader - Did I Deserve It?
- Thread starter Worminator
- Start date
batalarms
Ebony Hoppe Fanatic
Jamie,
I feel bad for you buddy.All your other positive iTraders speak volumes for you.It takes a lot of hard and honest work to have that many all positive trades.Although these days even when a buyer is wrong,he is right.I think the buyer went too far,and should have communicated better.I don't think that you can un-ring the bell,but anyone that looks at your iTrader will see this trade is an exception and not the rule.It is becoming more and more difficult to trade fairly here.I try to only deal with "seasoned" traders.When it comes to Newbs,the rules need to be spelled out in big bold letters.If someone is new here,either escrow or send me the item first.Good luck Jamie with your future trades.
BR,Marc
I feel bad for you buddy.All your other positive iTraders speak volumes for you.It takes a lot of hard and honest work to have that many all positive trades.Although these days even when a buyer is wrong,he is right.I think the buyer went too far,and should have communicated better.I don't think that you can un-ring the bell,but anyone that looks at your iTrader will see this trade is an exception and not the rule.It is becoming more and more difficult to trade fairly here.I try to only deal with "seasoned" traders.When it comes to Newbs,the rules need to be spelled out in big bold letters.If someone is new here,either escrow or send me the item first.Good luck Jamie with your future trades.
BR,Marc
In a sense you're in the right. You made an offer of refund that went without a response. I expect a response within 48 hours. A week is a stretch. I wouldn't worry your reputation is as solid as it gets.
Some people are just horrible communicators and have to be ushered along just to get things done.
This kind of crap is part of the way people do business these days. I probably would have stood by the refund and just chalked it up to a bad experience but I can see why a week later you were apprehensive about it.
Its why I have explicit instruction on all my ebay auctions. Too many people think they can get a refund and not have to ship the item back. Some make a hobby out of extorting people for partial refunds. Either way they're never to blame and its always someone else's fault.
From now on just drop some BS fine print on all your for sale ads.
.
No bad handling of things from Jamie in my opinion either, not only due to his flawless reputation but also due to things done the way he does at all times, and customers know before hand.
Hope this issue gets resolved.
Petros
Hope this issue gets resolved.
Petros
Bill;
I think based upon what I've read, there is a difference of opinion on whether or not the butt is warped. Jamie said no, the buyer reported it was.
Regardless of whether it is warped, though, the customer said he was unhappy so Jamie immediately offered him a refund. Apparently, the buyer accepted and got Jamie's shipping address but did not return the cue.
A week passes and then according to what Jamie said, the buyer re-contacted him about returning the cue. I think this is a judgement call for the seller to make. I *honestly* can't say if I would have allowed the return at that point, either.
At times you do start to feel like you are being jerked around.
If the seller, Jamie, demonstrated a desire to make things right initially, then I think it was an unreasonable hair trigger response for the buyer to post neg iTrader without giving Jamie (and himself) one more shot to work it out.
And, btw, you mentioned about if it were different people or if the roles were reversed; well, I for one call them how I see them no matter who, what or why.
I do believe it is reasonable, however, to place a little value on someone's past performance who has (had) well over 100 all pos iTraders.
best,
brian kc
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This is a bunch of bullshit trying to criticize Worminator.........the butthole complained right away.......it was serious enough to tell Jamie immediately....and then when Jamie offered a refund....making the buyer whole again....he sits on the offer and what......thinks about maybe keeping the cue or what........you send the cue back now or else tell Jamie it's being returned on___ date.
You do no go hibernate and then come back a week later and say Okay.........I don't think so. You tell the seller yes or no when the refund offer was extended....you don't then come back a week and say I'll take the refund. When Jamie made the offer, it was either yes or no not let me think it over and play with the cue......nope, the buyer blew it. And being new to AZ has nothing to do with it......al he had to do was pick up the _ucking phone and call Jamie the next day and say OK..........Worminator is clean on this complaint and Jamie make note of the names who think you were wrong in case of any future business dealings with AZers that think this way. I've noted the identities for future reference in case a cue deal were ever to emerge that attracted my interest.
Matt B.
You do no go hibernate and then come back a week later and say Okay.........I don't think so. You tell the seller yes or no when the refund offer was extended....you don't then come back a week and say I'll take the refund. When Jamie made the offer, it was either yes or no not let me think it over and play with the cue......nope, the buyer blew it. And being new to AZ has nothing to do with it......al he had to do was pick up the _ucking phone and call Jamie the next day and say OK..........Worminator is clean on this complaint and Jamie make note of the names who think you were wrong in case of any future business dealings with AZers that think this way. I've noted the identities for future reference in case a cue deal were ever to emerge that attracted my interest.
Matt B.
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I'm sure if he had communicated to Jamie that the cue cannot go out for a week (or however long) because of "X", then it would have been totally fine.......geez, Billyard.
no way sounds like guy jerking your chain jamie! Don't know why people have to be so mean spirited. Sign of times.
My 2cents
I think Jamie is a cue dealer and pool player. He's got a nice business and some good cues. He is fair and understanding as anyone can be in Billiards.
I personally like him as a person the one time we met.
He sells a cue and a deal is made.
The buyer reports an issue right away
Jamie offers a remedy right away, REFUND!
Buyer waits, sits, thinks, lives life, etc and a week later says ok Refund
If there were issues that came about he should have told Jamie
There are several problems with this:
1. What happened to the cue after the fact?
2. What if anything did the buyer do to it?
3. Why the wait?
4. If someone is so quick to report an issue, why aren't they quick to send it back to fix the issue?
5. Most stores as any business like Jamie's, have a return period. So yes the buyer was in the right for reporting it so quickly but In the wrong for not taking advantage of it so quickly. I wouldn't take a cue back or any item if I owned a small business after 7 days. Too much risk! Dealers can't be shorted either they are not wealthy from cues I know that much
Jamie is good guy in my book and I'm very independent in this
I think the buyer rushed the -1 I trader but as for Jamie it won't affect him. Also Jamie must understand like eBay this can happen even if the cue was flawless or not. It's ones opinion of a transaction not always the truth or done with logic, yes it be upsetting. Is what it is. But I still think it's not warranted in this case.
Good luck to all
I think Jamie is a cue dealer and pool player. He's got a nice business and some good cues. He is fair and understanding as anyone can be in Billiards.
I personally like him as a person the one time we met.
He sells a cue and a deal is made.
The buyer reports an issue right away
Jamie offers a remedy right away, REFUND!
Buyer waits, sits, thinks, lives life, etc and a week later says ok Refund
If there were issues that came about he should have told Jamie
There are several problems with this:
1. What happened to the cue after the fact?
2. What if anything did the buyer do to it?
3. Why the wait?
4. If someone is so quick to report an issue, why aren't they quick to send it back to fix the issue?
5. Most stores as any business like Jamie's, have a return period. So yes the buyer was in the right for reporting it so quickly but In the wrong for not taking advantage of it so quickly. I wouldn't take a cue back or any item if I owned a small business after 7 days. Too much risk! Dealers can't be shorted either they are not wealthy from cues I know that much
Jamie is good guy in my book and I'm very independent in this
I think the buyer rushed the -1 I trader but as for Jamie it won't affect him. Also Jamie must understand like eBay this can happen even if the cue was flawless or not. It's ones opinion of a transaction not always the truth or done with logic, yes it be upsetting. Is what it is. But I still think it's not warranted in this case.
Good luck to all
Good person
I have known you since the 1st. Dayton show and I feel I am a pretty good judge of character. That being said I honestly believe it is not in your DNA to do something you did not feel was right, as the saying goes " you can't please everybody "
Now get busy on that Dayton show again!
I have known you since the 1st. Dayton show and I feel I am a pretty good judge of character. That being said I honestly believe it is not in your DNA to do something you did not feel was right, as the saying goes " you can't please everybody "
Now get busy on that Dayton show again!
God knows what happened to that cue after one week later the guy decides he wants to return it...I wouldn't take it back at that point. I state it up front...not happy, send it back don't take a week to think about it.
Jamie is a very successful person on this site...but as I read recently..."Behind every successful person is a pack of haters".
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Ditto, Had this happen. There are people out there that do this! Well stated all above.
After he asked for a refund did you PM him several times the next couple of days asking for a tracking number? Do you follow up on his request or just hoped it would go away?
I would of politely ask for a tracking number and verified it was sent within one or two days after the request.
Anyone that knows you even a little (like me.) Knows that you're legit, and good to do business with.
All the best,
takeitdown
Banned
Depending on the buyers for of payment all the have to do is ship something...
I think you absolutely did the right thing. My money is behind you every time for being a no-nonsense trustworthy guy.
Jamie is one of the most solid, straight shooting sellers on this forum. I've bought, ordered, and traded quite a few cues with him over the years and have never had anything but a professional and positive experience.
Jamie is one of the most solid, straight shooting sellers on this forum. I've bought, ordered, and traded quite a few cues with him over the years and have never had anything but a professional and positive experience.
Sean (Cueaddicts) & Mark (8-ball Rat) already put it better than I could..
Plus, it's Jamie. The dude doesn't sell damaged goods -- and most definitely not without mentioning every little thing that could run through the buyer's mind, if he so much as suspects anything is less than perfect..
It's a shame (possibly from both ends, I dunno) -- but, ultimately, this is how it goes in the internet cue market, when you're dealing with strangers and trying to manage your risks and what not.
It's clear to see that Jamie acted in good faith throughout the deal..
Can we say that, for certain, about the other bloke?
Dunno who he is, don't really care. Just my .02 - unfortunate result all-around, but hey, it could have been worse..
(Also, if someone sold me a warped butt as part of a cue deal and then offered a refund to reconcile, I'd have sent it back in a heartbeat. And if I failed to, for whatever reason, and that option to refund no longer stood, for whatever reason.... If i really was left with a warped cue that I paid more than fair value on..... I'd do a lot more than leave negative i-Trader for the seller!!! So where's that action off the buyer, have we seen anything?..... Doesn't add up IMO.)
Plus, it's Jamie. The dude doesn't sell damaged goods -- and most definitely not without mentioning every little thing that could run through the buyer's mind, if he so much as suspects anything is less than perfect..
It's a shame (possibly from both ends, I dunno) -- but, ultimately, this is how it goes in the internet cue market, when you're dealing with strangers and trying to manage your risks and what not.
It's clear to see that Jamie acted in good faith throughout the deal..
Can we say that, for certain, about the other bloke?
Dunno who he is, don't really care. Just my .02 - unfortunate result all-around, but hey, it could have been worse..
(Also, if someone sold me a warped butt as part of a cue deal and then offered a refund to reconcile, I'd have sent it back in a heartbeat. And if I failed to, for whatever reason, and that option to refund no longer stood, for whatever reason.... If i really was left with a warped cue that I paid more than fair value on..... I'd do a lot more than leave negative i-Trader for the seller!!! So where's that action off the buyer, have we seen anything?..... Doesn't add up IMO.)