Chaz that is a fantastic QUESTION
DO I WANT A REFUND OR NOT?
Let have a look at this email below and maybe you tell me why i am pissed?
from Eric Stanley <dirtypool40@yahoo.com>
to
troyroy78@gmail.com
cc
dirtypool40@yahoo.com
date Thu, Sep 10, 2009 at 9:16 AM
subject Your case in the works. Shipping in two weeks
mailed-by yahoo.com
signed-by yahoo.com
hide details Sep 10
Yes, Sir, sorry for the delay, had to talk things over with Chaz.
He is good to go, and will have your case ready to ship within two weeks.
Thanks for hanging in there.
es
-----Original Message-----
From:
troyroy78@gmail.com
Sent: Wednesday, September 09, 2009 19:34
To: Eric Stanley <dirtypool40@yahoo.com>
Subject: FW: refund request
Did you recieve my previous email?
Roy
Sent from my Nokia phone
-----Original Message-----
From: royston chow
Sent: 09/09/2009 09:18:43
Subject: Re: refund request
*Dear Eric,**
*
*
*
*Thank you for giving me a clearer picture on your situation, it helps me
understand the current status.*
*
*
*Corrections*
*
*
*1. Chaz knew from the start i was in Hong Kong as when i sent payment
through paypal i had to verify my address, so that he would take the payment
and so he would be covered by paypal if it was a fraudulent payment.*
*
*
*This is no big issue, i never expected Chaz to cover payment to Hong Kong,
as that would be crazy. I feel there was a miscommunication between both of
us, however this can be easily solved.*
*
*
*This is my solution to the problem we have at the moment.*
*
*
*Can you promise that the case will be finished and ready to ship by
September 23rd?*
*
*
*If so i will take the case and pay shipping charges to Hong Kong.*
*
*
*I understand that you stepped into a big mess and appreciate your help in
trying to fix the issues faced.*
*
*
*
*
*Please let me know your thoughts*
*
*
*
*
*
*
*
*
*Best regards*
*
*
*
*
*
*
*
*
*Roy*
On Wed, Sep 9, 2009 at 4:03 AM, Eric Stanley <dirtypool40@yahoo.com> wrote:
> *Troy, *
> **
> *sorry for the delay, it's been crazy here.*
> **
> *Here's what I sent before:*
>
>
> I spoke to Chaz trying to figure out what’s going on.
>
> Just so you know where we’re at;
>
> We’ve been stuck, waiting on interiors for almost two months now. These
> are the ones John Barton designed, and I am confident in saying they are
> nicer than the ones Justice is using for his cases.
>
> I personally paid $400 to get a case of them here weeks ago, only to have
> them turn out to be the wrong ones. I spoke with the factory and they
> advised me that the next shipment of the “new style” will not be here until
> roughly the first week of October. We are already months behind. and
> obviously this is unacceptable, .
>
> I then paid an *additional* $300 in *extra shipping* to get those same
> interiors here sooner. They just arrived in country today, and should be
> to the shop Monday. *<I have these in my hands, ready to build on, 9.08
> es> *
>
> As you can see, I have stepped into a mess, and have already sunk $3-4000
> of my own money trying to dig Chaz out and get things on the right track.
> Basically what I have done is to try and remove the excuses made for NOT
> delivering a case; bad sewing machine, bad dye, no airbrush, out of leather,
> out of zippers, out of dye, and the big one – out of interiors.
>
> Once we get these interiors Chaz WILL be catching up on all his orders over
> the next month or so.
>
>
>
> *Which brings us to your situation and your options.* I only have Chaz’s
> version of things, please feel free to correct me where I am misinformed.
>
> Chaz made a deal with you to make you a case for $250 and deliver it months
> ago.
>
> His version of the story is that you did not tell him you were overseas
> until later, and still expected him to cover shipping overseas.
>
> Additionally, he says you have since changed the design of the case at
> least twice, causing him to waste time and materials.
>
> He has blown past your delivery date, and I am trying to rectify that
> situation.
>
> We WILL *<DO!!>* have interiors and begin delivering cases next week. I
> checked on your parts, and he already has your back panel and pockets cut
> and tooled. *If you would like to pay for the actual costs to have your
> case delivered overseas, I will speak to Chaz, and he should be able to send
> your case out in the next couple weeks, by about September 21. *
>
> *If not, and you would still like a refund, you’ll have to take that up
> with Chaz.* I didn’t receive any money for cases, and I am simply unable
> to pay out any money in refunds. I asked Chaz about a refund and he said he
> can pay you $85 out of each paycheck. He gets paid every two weeks, so
> your refund would take six weeks, roughly October 15.
>
> As I said, I have stepped in a mess here, and am trying to get him back on
> track. He is making some gorgeous cases, and now, it seems he's finally
> ready to deliver them.
>
> Standing by to hear from you.
>
> es
>
>
>
>
>
>
>
--
troyroy78@gmail.com
callmeroychow@gmail.com
SO CAN YOU PLEASE EXPLAIN WHY OTHER PEOPLE ARE AHEAD OF THE QUE FOR THEIR CASES COMPARED TO ME?
I LOOK FORWARD TO YOUR RESPONSE
ROY