I also just spoke to Charles and he stated that my case was one of 4 that was shipping out today or tomorrow. I cant get excited by this any longer because this is just the same as usual. I want chaz to pick up the phone and tell me that himself. I think my man Chaz go into this with the best intentions and figured he could stay ahead of the money by building cases. He has soon learned that this is much harder that he anticipated, but the money was already spent. So when the dates couldnt be met he started with the stall tactics until that ran out then with the catostropic things in his life, and when that wore out he resorted to just flat out ignoring us. All because he doesnt have the money to refund. Its been spent on materials for the first case orders he took, and also he has to have money to pay rent and car payment and all. I didnt try and take advantage of his low price and build a crazy souped up case. I asked for a simple 2x4 with my name on it. THATS IT!! I would have gladly waited the 6 months it took to get it if that is what he would have told me up front it would take for it to be finished. He said about 2 to 3 weeks. I would say 6 weeks would still be reasonable, not 6 months and weeks of the run around. Thats what people are pissed about. Thats the part that he seems to not understand. I know it has to be annoying for dozens of people calling and texting you multiple times a day asking about their case. But he brought this on himself but not being up front and honest and telling the people who gave their money what to expect. He made knowingly false promises to get that upfront money. After all this I like Chaz, in the beginning he was a real cool dude. He is over his head, not with making cases, but the amount of orders and money he has taken with no way of meeting the deadlines he has told his customers. Nor does he have the money to refund those who want out. That is the reason for just resorting to totally ignoring the customer. If he doesnt fix this and fast, he better just go ahead and not complete that website, because he wont get another dime from anyone for a case. A sincere apology and some cases delivered will fix this whole thing. Just my humble opinion.
Frank Cherry