Opinions wanted

snowmon34 said:
Steven,

I think most cuemakers would want to be informed if one of their cues had issues......I don't think they would care if it came from the dealer or buyer....JMO

Dale

Do you really think he missed that when making it? I trully don't think so, and now after asking for $250.00 for a fix maybe he doesn't care either, just my opion again.

Steven
 
Steven,

Ive had those exact thoughts.....maybe thats why the cue builder wants 650.00 more to build the cue.....maybe the seller got a great deal because of the blem......I would hate to think that the seller was trying to unload a second as a first.....man I would hope not.....this seller is a reputable guy
 
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hangemhigh said:
It is obvious the cue was priced low because of the flaw. The cue maker made someone a deal because of the index problem with the cue. Get your money back or live with the flaw. You now know what a perfect example will cost,so pony up for the perfect one,if that is what will make you happy. A lot of people here think they deserve a discount for a perceived lack of quality,when all you are entilted to is a refund. Someone else will buy the cue ,and maybe pay more,and never have the issues you have. I know this because I have recently been in the same position as the C/M.


Sir,

I hope your wrong I would hate to think that cue was sold knowing there was a problem by the way
I have not once asked for a discount.... I'm just looking for a solution to have the cue fixed....I'm trying to be flexible...none of the other parties want to work with me......

Dale
 
I know the cue and the seller.

The cue was sold at a absolute bargain. The seller never noticed the slightly high inlay. He was probably too buisy wiping his drool off the thing!
The seller has offered a refund but a year from now you will wish you kept the thing if you return it. The cue is georgous and for what you paid you should be laughing all the way to the bank.
No matter what you do you have to admit that is one knockout of a cue.
Nick :)
 
nick serdula said:
The cue was sold at a absolute bargain. The seller never noticed the slightly high inlay. He was probably too buisy wiping his drool off the thing!
The seller has offered a refund but a year from now you will wish you kept the thing if you return it. The cue is georgous and for what you paid you should be laughing all the way to the bank.
No matter what you do you have to admit that is one knockout of a cue.
Nick :)


So why was the cue sold at an "absolute bargain"? Did the seller think he had an "in" with the maker and that was why he got a good price? To discount the cue as much as it has been revealed here points to the absolute certainty someone knew about the flaw.
 
If you are the kind of person that settles for second rate workmanship..keep it.

If you are the kind of person that doesn't consider resale value in the future...keep it.

If you are the kind of person that would purchase a cue with a defect and the cuemaker wants to charge you for fixing(what are you kidding me)his error....keep it.

There are quite a few cuemakers out there that do excellent work.Why on earth would you even consider keeping the cue?

The seller did the right thing by offering to let you return the cue for a full refund.

And don't kid yourself the cuemaker knew the inlays weren't even.

Please don't reward someone for poor workmanship.
 
hangemhigh said:
So why was the cue sold at an "absolute bargain"? Did the seller think he had an "in" with the maker and that was why he got a good price? To discount the cue as much as it has been revealed here points to the absolute certainty someone knew about the flaw.


FYI-The cue was made for a very good personal friend of the maker at the friends request. The cue maker gave him a price that NO ONE else would have gotten. This is the reason why he quoted you $650 more than you paid. From my understanding the maker is upset that the seller sold the cue so cheap. The maker did not know the seller was getting the cues and thought he was giving his good friend a great deal. Definately wasn't discounted for the blem as the seller had them sold before he received them.
 
I've known all the parties in this transaction for a number of years, except the buyer. I would be very surprised if anybody is up to anything sneaky here. Send the cue back, get a full refund, and I will buy the cue from the original seller and it will never see this board again. The new generation of cue-buyer has become so incredibly picky that it's hard for old-school guys like me to understand all the nit-picking. I've owned many cues from way more prominent builders that had worse problems than this and it just didn't occur to me to demand a refund. If you can return it, that would be the way to go. I agree with another poster about always having a doubt, you may never be happy with it, but I'm pretty sure I would be, so send it back.
 
my nickels worth

I had to chime in here, because i have seen this cue. It is a gorgeous cue,
with one cosmetic flaw, not even structural. I can see why Dale is interested in being without it to make it right, and has even offered partial repair cost responsibilities. Myself, I wouldn't want it around. But, it's not
me, and definitely not my call. It boils down to Customer Service
Is he entitled to a say in the resolution in this matter? Or just do as the merchandiser says? I hope that is not the direction this forum is going,
or it will turn into one of our monopolized public utilities.:D As far as the
flaw, it is noticeable to close inspection, and there are some that would pay 4 digits for known flawed merchandise, and granted some could even make money. I'm not one of them. My hats off to Dale for even still wanting to try the CM's work. Good luck to all involved.
 
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Hey Guys,
Are You As Curious As I Am Who This Hangemhigh Is? Let Me Take A Guess, Are You Tommy? Eddie Or Last But Not Least Sam? Please Don't Keep Us In Suspense Any Longer.
Who Are You?
 
howardthedick said:
Hey Guys,
Are You As Curious As I Am Who This Hangemhigh Is? Let Me Take A Guess, Are You Tommy? Eddie Or Last But Not Least Sam? Please Don't Keep Us In Suspense Any Longer.
Who Are You?


WHO ARE YOU?

HIGH PLAINS DRIFTER! NOT > HANG'EM HIGH
:D


Steven
 
As others have encouraged, get your dough back. I respect the seller for offering to refund in full and pay shipping. Cant ask for more than that. The high inlay also appears cracked from your photo, unless it is an illusion. The inlays can be repaired by inlaying the same shape but slighly longer and larger. This would not require any filler in the points. The cue will then need a forearm refinish and a rewrap to be correct. You shouldn't have to deal with this and you certainly shouldn't have to shoulder any additional cost. IMO, you should be dealing directly with the seller and only with the seller. Best of luck.

Martin
 
Sounds like you want to keep the cue. Consider: You got it $650 cheaper than if you ordered another, even if you pay the extra $250 to have it repaired, you're still $400 ahead. What's the problem? Seems like everyone is trying to work with you on this. Again, though, if it were me, I'd return it. I'm a recovering perfectionist (at some things).
 
rayjay said:
Sounds like you want to keep the cue. Consider: You got it $650 cheaper than if you ordered another, even if you pay the extra $250 to have it repaired, you're still $400 ahead. What's the problem? Seems like everyone is trying to work with you on this. Again, though, if it were me, I'd return it. I'm a recovering perfectionist (at some things).

rayjay.....are you kidding??? everybody is trying to work with me? Come on its very simple I bought a brand new cue.....The cue maker does not want to stand behind his work...he will repair his mistake at my expense....explain to me where you see all parties are trying to work with me?:rolleyes:
 
why not just fix it????

If you bought this cue new from the seller and you find out that cue has a blim in the inlay work, but you like the cue so much you want to keep it, you dont want you money refund, so contact the cuemaker and let him know about the cue inlay problem. I am very surprise that he would want to charge you for the repair , I dont think that is a good business practice, I would think cuemaker would like to fix there problem especially that is first hand brand new cue. Is not what it cost to fix , I would think is more like a reputation on the line. I just can't see charging a new cue owner for mistake on this repair job:confused: :confused:
 
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JUSTABRAKE: HIGH PLAINS DRIFTER! NOT > HANG'EM HIGH
Steven


WHAT THE HELL DOES THAT MEAN????? I'M TOTALLY CONFUSED!! MY NAME IS GREG HOWARD, I'VE SOLD TO 80% OF THE PEOPLE ON THIS SITE AND HAVE NOTHING TO HIDE. IT WAS CLEAR FROM THE BEGINNING OF THIS THREAD THAT DALE DIDN'T WANT TO MENTION THE CM'S NAME... THEN IT WAS REVEALED BY HANGEMHIGH WHO THE MAKER WAS, SEEMS TO ME THAT IF YOU HAVE SKELETONS IN YOUR CLOSET, PERHAPS YOU SHOULDN'T BE SO REVEALING OF OTHERS OR MAYBE PEOPLE SHOULDN'T THROW STONES WHEN THEY LIVE IN GLASS HOUSES. WITH THAT SAID, I STILL DON'T GET WHAT YOU'RE TRYING TO SAY. COULD YOU ELABORATE? THANKS, GREG
 
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Bargin

I am sure the maker sold the cue at a bargain, because of the flaw. Most cue makers that see the flaw will sell it for less because they know it won't bring in the top dollar.

However, the buyer should either get his money back or shut up about it!

I bet you could play in 1000 pool halls and everyone would say wow what a great looking cue.

I bet he could even sell the cue and make a profit on it.

In order for him to show us the miss match in the inlays he had to put a piece of paper by it for the eye to see it.

So in my opinion I think enough already!

If you don't like it send it back.

Better yet sell it and then have the guy make you another one at full price.

It's like buying anything custom...............it is original. You have to remember that a lot of cue makers don't have all the fancy equipment to put everything in just perfect, so there might be some minor flaws. Looks like you actually got a discount because of the flaw.

Did you ever tell us how much you paid?

To the naked eye it looks pretty hard to spot. It looks like a great cue, and if it hits well then who cares?

Maybe your buddy would have pointed it out at some given time, but it is probably because they would be envious of such a nice cue.

Or wait a minute, does your cue have to be perfect? Is it because you would rather look good than to win? Is it because you need the perfect cue thinking it will give you the perfect game? MMMMMMMMMMMMM :rolleyes:
 
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snowmon34 said:
I wasn't trying to bash the seller....I obviously stated that he would give me a full refund, and he offered to pay for the shipping back to him.... I have no problems with the seller.....my issue is with the 250.00 fee to fix a new cue...I like the cue and want to keep it, I just wanted to give the builder an opportunity to fix the error.......

I would never pay the $250 for a fix of a brand new cue that has an obvious flaw from the original builder. If you can get your money back I would and invest in somebody who will stand behind their work. Just my thoughts...
 
"I bet you could play in 1000 pool halls and everyone would say wow what a great looking cue."

NO EVERYONE WOULD SAY THATS THE CUE THAT HAS THAT ONE INLAY THATS HIGH, seamed like everyone knows of this cue and it's flaw in it, where was this cue seen at that everyone knows about it, maybe the expo! :rolleyes:


"In order for him to show us the mis match in the inlays he had to put a piece of paper by it for the eye to see it."

I BELIEVE HE HID THE BUTT IN ORDER NOT TO REVEIL THE CUES MAKER AND NOT WHAT YOU SAID ABOUT THE MIS MATCH BECAUSE I SURELY COULD SEE IT WITHOUT A LEVEL OF PAPER :rolleyes:



Steven
 
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