paypal question

nola22

AzB Silver Member
Silver Member
If I buy cue from overseas via ebay and use paypal, how safe will I be in the event of a scam? If I don't receive the cue within 30 days, will paypal refund my money, or is the process more complicated?

Thanks in advance for any advice.
 
I shipped one overseas (Japan) and was ripped off. Paypal chased me for all the money depositied into my account. I paid them fees yet there was no protection for me as a seller. Be very careful. I still feel raw about the misunderstanding. Contact them and get an assurance in writing.
 
Don't buy via ebay. I would rather buy it from an online cue store. You won't be scamed if you buy it from a reliable store.

I think that paypal has a kind of "insurance" for ebay users, but I don't know exactly how it works.
 
downer

I'm sorry to hear that you got ripped off. But I'm wondering about protection from a buyer's perspective. Anyone have experience with that?
 
one more question

With paypal, if I pay using a bank account rather than a credit card will have have less security against fraud?
 
nola22 said:
With paypal, if I pay using a bank account rather than a credit card will have have less security against fraud?
absolutely - you can always dispute with your credit card company, whereas straight out of your account you'd have a hard time since technically - you sent the money yourself....
 
I'm got an Ebay situation happening right now.

I have bought a John Parris snooker cue from a guy in the UK, and as there are some fakes in circulation, I took Pay Pals option of using my bank account and receiving $3000AUS of protection if the item received is not as described in the auction. This is only available if you use your bank account, not your CC, and if both sellers have over 50 rep points at better than 95% positive.

Unfortunately, the cue is late, and I'm now talking to the seller, as I paid for insurance:rolleyes: .

If when the cue arrives it isn't a Parris (I know a cue maker locally who worked for Parris that can authenticate it), then I'll keep the forum informed as to how I go getting my money back from Ebay:) .

Daniel:D
 
Have now received the cue, and it is a fake, confirmed by John Parris himself. Have started the dispute process through Paypal, and will let you know of any problems I have with them. The process takes over 20 days:(

Daniel:D
 
No Ivory to Japan.

Drawman623 said:
I shipped one overseas (Japan) and was ripped off. Paypal chased me for all the money depositied into my account. I paid them fees yet there was no protection for me as a seller. Be very careful. I still feel raw about the misunderstanding. Contact them and get an assurance in writing.

Japanese Customs is confiscating and destroying cues with ivory in them if they see them. Was there ivory in the cue?
 
nola22 said:
If I buy cue from overseas via ebay and use paypal, how safe will I be in the event of a scam? If I don't receive the cue within 30 days, will paypal refund my money, or is the process more complicated?

Thanks in advance for any advice.

I don't think they'll cover you for more than $200, if that. You have to read through all of the fine print, but here is the policy straight off thier web-site.

13.9 eBay Items Eligible for PayPal Buyer Protection. Every item on eBay (except Live Auctions and vehicles) that meets the above requirements is eligible for PayPal Buyer Protection up to $200.00 USD (Basic Tier Coverage Amount), but items are only eligible for PayPal Buyer Protection up to $2,000.00 USD (Top Tier Coverage Amount) and should be identified as eligible items in the eBay listing if:

seller's eBay feedback rating is at least 50;
At least 98% of the seller's eBay feedback is positive;
The seller has a Verified Premier or Verified Business Account in good standing;
The listing was on an eligible eBay site (eBay.com and certain other eBay sites self identified as such)
PayPal is listed as an acceptable payment method; and
The seller is a PayPal User from one of the following countries:

- Argentina - Italy
- Austria - Jamaica
- Australia - Japan
- Belgium - Korea
- Brazil - Mexico
- Canada - Netherlands
- Chile - New Zealand
- China - Norway
- Czech Republic - Poland
- Denmark - Portugal
- Ecuador - Singapore
- Finland - Sweden
- France - Spain
- Germany - Switzerland
- Greece - Taiwan
- Hong Kong - Thailand
- Hungary - United Kingdom
- India - United States
- Ireland - Uruguay


Basically, Paypal is a system to make a payment on the internet. To view them as more is potentially a grave mistake. To get any money back in a dispute except unauthorized use of your account is a long claims process full of loopholes..

Chris
 
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Captain Dan said:
Have now received the cue, and it is a fake, confirmed by John Parris himself. Have started the dispute process through Paypal, and will let you know of any problems I have with them. The process takes over 20 days:(

Daniel:D


That's awful. I hope you come out OK on this. Best of luck.

chris
 
nola22 said:
With paypal, if I pay using a bank account rather than a credit card will have have less security against fraud?

A credit card adds a layer of protection, but it's not 100% foolproof.

Can the seller provide you some references with people they've dealt with over here you might know?

Chris
 
nola22 said:
If I buy cue from overseas via ebay and use paypal, how safe will I be in the event of a scam? If I don't receive the cue within 30 days, will paypal refund my money, or is the process more complicated?

Thanks in advance for any advice.

Fund your PayPal payment through a credit card. If you have a problem with how the transaction goes, dispute the charge through your credit card company. Your credit card company will hold that amount in suspense and charge you no interest until you are satisified. PayPal learns that there is a dispute by your credit card company TAKING THE DISPUTED AMOUNT BACK. PayPal will now chase the seller for the disputed amount. Forget PayPal's dispute process or their insurance. Your protection is through your credit card company, never fund a PayPal payment through a cash account and you will always be protected (again, by your credit card company).

Kevin
 
If you have a credit card attached to your paypal account use it. Paypal doesn't want anyone to use a credit card because they pay a fee. If the deal goes bad and paypal says they cannot help then your credit card will help.
 
Thanks for all the feedback guys. I got a paypal plus crdit card for an interest free purchase a while back, and I just noticed that they offer 2,000 coverage for a variety of issues, including the item not being as described.

Hopefully there won't be any problems if I make the purchase.
 
I've used Paypal several times in buying and selling cues.If I am selling, I always wait a few days until they tell me the transaction is complete and verified. Am I safe to ship then?

Most of my transactions have been with U.S. buyers and sellers. I have done deals with people from Canada, Europe and Asia. So far, so good. I have no problem asking someone I don't know to send me a bank check in U.S. funds. I can then get that verified by my bank. If they are unwilling to do this (it's happened a couple of times), I just pass on the deal. Thanks, but no thanks.

My first bad encounter was on eBay last year when some guy from "Pennsylvania" wanted to use the "buy it now" feature to purchase two high end cues I had put up for auction. The total deal was for well over $4,000. He wanted me to ship to an address in Japan after he paid thru Paypal. Something felt funny about the deal and I called Tate. He warned me to be careful, very careful. Turned out this guy had hijacked someone else's account. He wasn't in Penn., but in Japan. His english was a little too spotty to be an American when we talked via e-mail.

If I had shipped those cues, it would have been sayonnara cues and money!
 
It Never Really Clears

jay helfert said:
I've used Paypal several times in buying and selling cues.If I am selling, I always wait a few days until they tell me the transaction is complete and verified. Am I safe to ship then?

Most of my transactions have been with U.S. buyers and sellers. I have done deals with people from Canada, Europe and Asia. So far, so good. I have no problem asking someone I don't know to send me a bank check in U.S. funds. I can then get that verified by my bank. If they are unwilling to do this (it's happened a couple of times), I just pass on the deal. Thanks, but no thanks.

My first bad encounter was on eBay last year when some guy from "Pennsylvania" wanted to use the "buy it now" feature to purchase two high end cues I had put up for auction. The total deal was for well over $4,000. He wanted me to ship to an address in Japan after he paid thru Paypal. Something felt funny about the deal and I called Tate. He warned me to be careful, very careful. Turned out this guy had hijacked someone else's account. He wasn't in Penn., but in Japan. His english was a little too spotty to be an American when we talked via e-mail.

If I had shipped those cues, it would have been sayonnara cues and money!

Jay

A payment funded by a credit card takes months to "clear" even though the $$ is in your account. A person using a credit card for payments has a period (generally at least 30 days from the date of the statement that shows the charge) to dispute that payment. If the credit card was used to fund a PayPal payment here's the deal:

1) PayPal learns of the dispute when the credit card company yanks the disputed amount back from PayPal. Now PayPal is short the $$ because they have already released the funds into the sellers PayPal account.

2) PayPal looks at the seller's account. If the disputed amount is there, PayPal yanks that amount back and then proceeds to "investigate" the dispute. Now that PayPal has their $$ back I'm sure you can imagine just how deep their investigation is.

3) If the disputed amount is not in the recipients PayPal account, PayPal locks that account until the seller funds the disputed amount back into his PayPal account so they can snap it up and begin their "investigation".

4) If the $$ is not in the account and he doesn't fund it. PayPal chases him legally just like any bank would and they have the legal nuts, he agreed to all this in the PayPal boilerplate when he agreed as a seller to accept credit cards through PayPal.

PayPal does offer $5000 insurance to sellers over any 1 year period against fraudulent disputes. In order for a seller to qualify he must have signature confirmation that the item was delivered and it must be to a confirmed and verified PayPal address. The last time I looked the only foreign countries that had PayPal verified addresses were England and Canada, so any PayPal payment funded by a credit card to any other Country leaves the seller at risk with no fraud protection.

PM me if you want clarification and we'll exchange phone numbers.

Kevin
 
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kvinbrwr said:
Jay

A payment funded by a credit card takes months to "clear" even though the $$ is in your account. A person using a credit card for payments has a period (generally at least 30 days from the date of the statement that shows the charge) to dispute that payment. If the credit card was used to fund a PayPal payment here's the deal:

1) PayPal learns of the dispute when the credit card company yanks the disputed amount back from PayPal. Now PayPal is short the $$ because they have already released the funds into the sellers PayPal account.

2) PayPal looks at the seller's account. If the disputed amount is there, PayPal yanks that amount back and then proceeds to "investigate" the dispute. Now that PayPal has their $$ back I'm sure you can imagine just how deep their investigation is.

3) If the disputed amount is not in the recipients PayPal account, PayPal locks that account until the seller funds the disputed amount back into his PayPal account so they can snap it up and begin their "investigation".

4) If the $$ is not in the account and he doesn't fund it. PayPal chases him legally just like any bank would and they have the legal nuts, he agreed to all this in the PayPal boilerplate when he agreed as a seller to accept credit cards through PayPal.

PayPal does offer $5000 insurance to sellers over any 1 year period against fraudulent disputes. In order for a seller to qualify he must have signature confirmation that the item was delivered and it must be to a confirmed and verified PayPal address. The last time I looked the only foreign countries that had PayPal verified addresses were England and Canada, so any PayPal payment funded by a credit card to any other Country leaves the seller at risk with no fraud protection.

PM me if you want clarification and we'll exchange phone numbers.

Kevin

Thanks Kevin.
 
My Pleasure

jay helfert said:
Thanks Kevin.

Jay

My pleasure. I enjoy your thoughtful posts. I think eBay and PayPal are like pool halls, really fun and maybe profitable to hang out in, fraught with danger, and the more you know the better you move.

Kevin
 
nola22 said:
If I buy cue from overseas via ebay and use paypal, how safe will I be in the event of a scam? If I don't receive the cue within 30 days, will paypal refund my money, or is the process more complicated?

Thanks in advance for any advice.
Always check the sellers account to see what the amount of the PayPal protection is. It can be anywhere from $200 to $2000. If buying overseas it is best to have your PayPal account funded with your credit card. Then you can get refunded thru your credit card co. via dispute. Be sure to check the sellers feedback rating in depth. check for negative responses from other buyers.
 
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