Problems with Perry Weston and the ACA.

Seems like a lot of anger and righteous indignation in this thread. Based on one side of one story.

Have at it boys. I am done here.
Normally this stance would be right in line with how I would feel. However the OP presented a very reasonable argument with pictures (originally) that more than substantiated his claims. It was irrefutable evidence. Then he attached copies of the emails basically verifying (if even a portion) of how the deal was responded to by the cuemaker. I think it was a reasonable attempt to lay it all out there.
 
Sending out a flawed cue is an understatement - it was horrible. The OP asked him to resolve it--- he refused and told him to cry to his mother about it.

I know you cue makers stick together, but sending a crap cue out to a guy who pre-paid in the neighborhood of $2000 and refusing to fix it is cut-and-dry.

The OP prob would not have posted anything had PW done the right thing from square-one instead of telling his client to shove it. Even IF the OP was a dick and started to get rammy -- he was panicking because PW sent a horrible cue out and was not doing the right thing from step-1.

I see it a little differently. I think the OP helped PW's image a bit by posting that stuff. Otherwise, I would think he was a stone cold thief instead of someone under duress.

This is a black/white case. Open/shut. The cuemaker didn't "accidentally" send this cue out (responding to your "he's human" comment). It was intentional. His action is what caused this shit-storm. He could have done the right thing immediately, but chose to tell the client to f-off (plain and simple).

So, the proof is in the puddin'. This wasn't a cue with a flaw or two--- the entire cue was a "flaw" in my opinion. PW knew it and chose to ram it down the guy's throat. That's why there's a thread. It's not like PW made any effort to make it right. If he did, there wouldn't be a thread.

Dave
 
That said, how many builders are reading this just as I am? How many are taking notes & scratching folks off for fear of what would happen if.

I have stayed out of this thread until now and I will not comment about PW, the OP, or the cue in question. The only thing I want to say is: qbilder, be careful about making threats.

Steven
 
I have stayed out of this thread until now and I will not comment about PW, the OP, or the cue in question. The only thing I want to say is: qbilder, be careful about making threats.

Steven

I'm not sweating his comment because the cue makers I buy cues from would never not "make it right." Those who would make note of my comments are the ones who wouldn't stand behind their work --- and I wouldn't want one from them anyways. Therefore, if they scratch me off their list--- they're saving me $$$.
 
Seems like a lot of anger and righteous indignation in this thread. Based on one side of one story.

Have at it boys. I am done here.

Jason,

If one of your TAR customers had a problem with a live stream they paid to receive, my bet is you would jump through hoops to make them happy. You are doing a great service to the pool community. I appreciate your efforts on our behalf. I would assume TAR is making a profit from your efforts. If you failed to make good on a PPV event stream or tee shirt customer and they posted here, my guess is we would not hear only one side of the story. My guess is you would be pissed off enough to make good. You would be damn sure we would know about it too. You know enough to value your customer base and your reputation. Where is Mr. Weston's side? His silence to the pool community is deafening! Quite honestly, I do not understand your tacit defense of his position.

By making objects of art that happen to be pool cues, Perry Weston is doing the same thing. My guess is he made good money on Joey's cue(s). Joey was kind enough to send me photos of the cue. I can't defend Perry's work now. If one of my customers had a problem with a product sold to them by one of the manufacturers I used to represent, I jumped through hoops to try to make them happy. Regardless of the value of the product. I didn't make the product. I represented the manufacturer. It was my problem too. Believe its called potential future business. Something is really wrong here.

Lyn
 
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I'm not sweating his comment because the cue makers I buy cues from would never not "make it right." Those who would make note of my comments are the ones who wouldn't stand behind their work --- and I wouldn't want one from them anyways. Therefore, if they scratch me off their list--- they're saving me $$$.

Two things. Eric does stand behind his work, so any inference to the opposite is ludicrous and uninformed.

I would be glad to put the OP on my CA$H cues list, and I am supremely confident he would be pleased with his new cue. Satisfaction guaranteed, no questions asked. I know this because I treat every cue as if it were my personal cue and if it meets my standards it will meet even the most discerning customers standards as well.
 
I have stayed out of this thread until now and I will not comment about PW, the OP, or the cue in question. The only thing I want to say is: qbilder, be careful about making threats.

Steven

I don't do threats. Not my style.
 
Sending out a flawed cue is an understatement - it was horrible. The OP asked him to resolve it--- he refused and told him to cry to his mother about it.

I know you cue makers stick together, but sending a crap cue out to a guy who pre-paid in the neighborhood of $2000 and refusing to fix it is cut-and-dry.

The OP prob would not have posted anything had PW done the right thing from square-one instead of telling his client to shove it. Even IF the OP was a dick and started to get rammy -- he was panicking because PW sent a horrible cue out and was not doing the right thing from step-1.

I see it a little differently. I think the OP helped PW's image a bit by posting that stuff. Otherwise, I would think he was a stone cold thief instead of someone under duress.

This is a black/white case. Open/shut. The cuemaker didn't "accidentally" send this cue out (responding to your "he's human" comment). It was intentional. His action is what caused this shit-storm. He could have done the right thing immediately, but chose to tell the client to f-off (plain and simple).

So, the proof is in the puddin'. This wasn't a cue with a flaw or two--- the entire cue was a "flaw" in my opinion. PW knew it and chose to ram it down the guy's throat. That's why there's a thread. It's not like PW made any effort to make it right. If he did, there wouldn't be a thread.

Dave

Ok you got a point. It's a point everybody on earth would agree with. Except one thing. It's completely reliant on the OP's honesty. Do you know him? Are you involved in the situation? Is he telling the entire story or is it just the stuff he needs to fire folks up for a mob against the builder he's unhappy with? I haven't seen pics of the cue. Some reason they are "private" when personal info regarding PW's intimate life issues are being slung around openly for everybody to see. I'm not accusing the OP of anything. I don't know him. Because I don't know him, nor PW, I sure as hell wouldn't jump on a bandwagon of bashing at the guy solely on the word of the OP. It's wrong. If PW screwed up, which is quite possible, then it's between the OP & PW. If the OP wanted to post that he had an issue with him and show pics of the cue then fine, it's his right. But to dig into the guy's personal & financial life is out of bounds. So is posting personal communication exchanges. It lacks class & etiquette.

And as for cuemakers sticking together, that's just incorrect. I couldn't give a crap about PW or the ACA. I don't care for the ACA, personally. But my feelings toward the association doesn't interfere with my knowing right from wrong. I'm not taking either side. I'm just saying that the mob BS is premature & foul, because nobody actually knows the factual truth. Yes it seems PW screwed up pretty bad. But we don't really know that for fact as it's yet to be actually proven. We only have the accuser's word. Sorry but that's not good enough to justify this cyber-crucifiction.
 
Folks,

All in all, this entire thread is a tragedy. For the OP, Perry Weston and basically the entire "custom" cue industry. Had I been interested in having a custom cue made, my first reaction would be to cancel and buy another "production" Schon cue. Sad, very sad. For the customers, cuemakers and dealers.

Lyn
 
qbilder,
I sent you the pictures about 20 minutes ago. Your comment
Some reason they are "private" when personal info regarding PW's intimate life issues are being slung around openly for everybody to see.

I had to look up what property he owned in regards to taking legal action against him. It's a public record in the recorder of deeds office! This is part of doing one's homework to be successful in court.
 
Jason,

If one of your TAR customers had a problem with a live stream they paid to receive, my bet is you would jump through hoops to make them happy. You are doing a great service to the pool community. I appreciate your efforts on our behalf. I would assume TAR is making a profit from your efforts. If you failed to make good on a PPV event stream or tee shirt customer and they posted here, my guess is we would not hear only one side of the story. My guess is you would be pissed off enough to make good. You would be damn sure we would know about it too. You know enough to value your customer base and your reputation. Where is Mr. Weston's side? His silence to the pool community is deafening! Quite honestly, I do not understand your tacit defense of his position.

By making objects of art that happen to be pool cues, Perry Weston is doing the same thing. My guess is he made good money on Joey's cue(s). Joey was kind enough to send me photos of the cue. I can't defend Perry's work now. If one of my customers had a problem with a product sold to them by one of the manufacturers I used to represent, I jumped through hoops to try to make them happy. Regardless of the value of the product. I didn't make the product. I represented the manufacturer. It was my problem too. Believe its called potential future business. Something is really wrong here.

Lyn

Lyn, I don't think Justin is defending Weston. Nobody is. He's just as flabbergasted as I am with the quickness everybody turned on him based only on one side, the accuser. If the cue really is that bad, and it's the only cue Weston built for the OP, then it should be a very easy case for a judge to hear. My hunch is that everything isn't being disclosed by the OP.

Regardless of their deal, there's another issue at hand now. The ACA, Weston, and Jacoby have been slandered in this thread, without justification or provoke. The slander has come from the OP and several others, others who have absolutely no affiliation with either party involved. This is a hunch, and just a hunch, but I think we'll hear more about this in the future. There's a reason nobody from the ACA, nor Weston himself are speaking up. Slandering a business with faulty info is a serious charge. So is predatory stalking. I'm no lawyer but i'd say these guys have a very strong case if they were to file a lawsuit. And the first thing a lawyer does with a client is advise silence. Just sayin
 
Lyn, I don't think Justin is defending Weston. Nobody is. He's just as flabbergasted as I am with the quickness everybody turned on him based only on one side, the accuser. If the cue really is that bad, and it's the only cue Weston built for the OP, then it should be a very easy case for a judge to hear. My hunch is that everything isn't being disclosed by the OP.

Eric,

One of the comments Joey made was selling BOTH PWeston cues he owned. Obviously, Joey had a PW cue before he ordered the one in question. Guess he was extremely happy with the workmanship on the first cue. I am fortunate to have copies of the cue photos. The work is as bad as described. Even to a novice like me. I'm certainly not an expert. My friend Tommy T has shown me some of his collection. He also took the time to explain why the cue(s) are expensive both in materials and construction time. This cue should never have left the shop! Under any circumstances.

Yes, there is a legal option. Bringing the case to conclusion in a court of law would take years. By that time, no one other than the OP and PW would have cared. If put in the same position as the OP, I'd have done the same thing!

Lyn

PS Got to play with one of your cues included in the group sent around the Country. Wish I had the money to buy that particular cue. Great hit!
 
qbilder,
I sent you the pictures about 20 minutes ago. Your comment

I had to look up what property he owned in regards to taking legal action against him. It's a public record in the recorder of deeds office! This is part of doing one's homework to be successful in court.


Joey, you order a cue & he builds it. You are unhappy & request extra service. He denies & reasons that he already did his best. That's unacceptable for you & the fight ensues. You realize you will get nothing from him so you commence to badger his email with threats of slander, then follow through with it and post this thread. You even resorted to trying to force him into submission by utilizing his association(s). You successfully rallied up several others to mob bash him. However, you are the only one fouled & that is a matter of perspective. Everybody else just felt righteous enough to pass judgment on your behalf with only knowing your side of the story. Now there actually has been criminal action, and PW is not the perp. That's it in a nutshell. Put any spin on it imaginable but this is pretty much the nuts & bolts of the matter.

I feel for you. Really I do. It sucks to lose out like that. I'm not here judging anybody, and don't think foul of you or anybody else in this thread. It's not my place to do so. But I do see the obvious and can call it like I see it. You could have handled things differently & still made your point. Property changing ownership is public record. The reason driving the change is not. You didn't have to go there with the hearsay. That's slander, and is criminal. The badgering emails sent to him then posting for everybody to see is also criminal. I know you are frustrated & upset, probably even sick to your stomach. That's understandable. But it could have been handled differently. Now not only Weston has been dragged through the streets, but the ACA & Jacoby have been spotlighted & their character put in question. That's unfair to them. All i'm saying is I can understand your frustration but things didn't have to go like this.
 
Eric,

One of the comments Joey made was selling BOTH PWeston cues he owned. Obviously, Joey had a PW cue before he ordered the one in question. Guess he was extremely happy with the workmanship on the first cue. I am fortunate to have copies of the cue photos. The work is as bad as described. Even to a novice like me. I'm certainly not an expert. My friend Tommy T has shown me some of his collection. He also took the time to explain why the cue(s) are expensive both in materials and construction time. This cue should never have left the shop! Under any circumstances.

Yes, there is a legal option. Bringing the case to conclusion in a court of law would take years. By that time, no one other than the OP and PW would have cared. If put in the same position as the OP, I'd have done the same thing!

Lyn

PS Got to play with one of your cues included in the group sent around the Country. Wish I had the money to buy that particular cue. Great hit!

I got the pics, too. I agree 100% that it shouldn't have left the shop. The issues were avoidable and repairable, though an extensive job. What got me wasn't that the OP was bringing it to light, but that everybody followed along & helped it turn into a bash fest. The ACA should never have been brought into it. Dave Jacoby should never have been mentioned. Both have suffered negativity from this at no fault of their own. That's not right. And Weston's personal financial status should never have been mentioned, nor should have the personal emails. It was a huge misunderstanding and by all accounts, it seems Weston was very much wrong. That could have been noted without going to the level this thread has.

On another note, i'm glad you liked my cue :) Too bad you didn't get it. I like it when players get my cues. I can't stand getting cues in that are clean & pretty. I like it when they are getting used and come back all blue & bruised up. Simple cues like that one are built for just that.
 
Joey, you order a cue & he builds it. You are unhappy & request extra service. He denies & reasons that he already did his best. That's unacceptable for you & the fight ensues. You realize you will get nothing from him so you commence to badger his email with threats of slander, then follow through with it and post this thread. You even resorted to trying to force him into submission by utilizing his association(s). You successfully rallied up several others to mob bash him. However, you are the only one fouled & that is a matter of perspective. Everybody else just felt righteous enough to pass judgment on your behalf with only knowing your side of the story. Now there actually has been criminal action, and PW is not the perp. That's it in a nutshell. Put any spin on it imaginable but this is pretty much the nuts & bolts of the matter.

Eric,

You're going a little overboard here with this statement. I disagree that there has been any obvious civil or criminal breech by Joey.

Concerning the business transaction, as long as Joey's statements are supported by facts, he is legally covered. I don't know if you read any of the exchanges between Joey and Perry, but Weston pretty much brought this on himself. Also, Joey just complained about the ACA - perfectly legal as long as the story is factual - he's just stating an opinion.

The way the law would work would be he would be guilty of libel if he stated non-factual information intentionally and maliciously, and he may be held liable if it can be proven that he caused monetary damages to Weston.

I agree that making statements about Weston's personal situation was unwise, and if proven untrue, could be a civil issue. If I were Joey I would remove them.

Chris
 
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Eric,

You're going a little overboard here with this statement. I disagree that there has been any obvious civil or criminal breech by Joey.

Concerning the business transaction, as long as Joey's statements are supported by facts, he is legally covered. I don't know if you read any of the exchanges between Joey and Perry, but Weston pretty much brought this on himself. Also, he just complained about the ACA - perfectly legal as long as the story is factual - he's just stating an opinion.

The way the law would work would be he would be guilty of liable if he stated non-factual information intentionally and maliciously, and he may be held liable if it can be proven that he caused monetary damages to Weston.

I agree that making statements about Weston's personal situation was unwise, and if proven untrue, could be a civil issue. If I were Joey I would remove them.

Chris

I agree 100%. I've looked into this 'field' in a semi-related situation and found out that pursuing slander against someone is a VERY difficult proposition. Quantifying damages is also a difficult aspect of it. Criminal act? Hogwash. The internet police wouldn't touch this with a 10 foot cue.

Yup, qbuilder, with all due respect, is a bit overboard on this one IMO. Let's keep it real. Seems Perry is cutting off his own nose by not stepping in and I don't understand why. Surely he knows about this thread.
 
This may have been posted already but I found the link web surfing..

Check out the last line on this page.. Perry Weston Guarantee Link

"Weston cues are indefinitely guaranteed against construction defects that are not the result of abuse."
 
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I have heard some roomers about Perry's personal life. I was told by two separate people that Perry was losing his property for some reason. Being in the mortgage business I checked the public tax records to find that his property has changed ownership recently.(time line in conjunction with my cue situation) My guess is that he was or is on a time crunch to be out of his property and he rushed my cue. And, then when he agreed to fix it, he realized that he didn't have enough time to rebuild it. This is all speculation. But, if it is true all he had to do was tell me the truth of the matter and we could have worked it out.


Eric,
Perry has no legal recourse for what I said about his personal situation. I spelled the word "rumours" wrong. But, here is the definition:

: be circulated as an unverified account
: a currently circulating story or report of uncertain or doubtful truth
: talk or opinion widely disseminated with no discernible source
: a statement or report current without known authority for its truth

Also, note that I used the word "speculation". In my above quote the one verifiable fact is the change in ownership of his property.
 
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Point taken, maybe a bit too far. I'm certainly no lawyer. I just hate seeing all the negativity when it's unnecessary. The ACA & Dave Jacoby had nothing to do with building the cue & should never have been brought into question or even mentioned. Nor should have Weston's personal matters.
 
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