Question about selling to international customers via Paypal
- Thread starter shinobi
- Start date
shinobi said:
Shinobi, you are partly right about paypal, except the seller protection also extends to cues sold to buyers in the USA. When I deal with ANY overseas transactions I only allow a funds transfer to a special bank account that I use for that purpose, I never allow Credit transactions.
I use to think that paypal excepted some liability for transactions made through them. Then around two years ago, I had a payment from a credit card reversed from an eBay buyer six months after the transaction. Paypal held me completely responsible, and they froze my account until they were paid in full.
I was the only loser in the deal, I lost $300, the buyer kept the merchandise, and I was never repaid anything.
Hope this helps with your question, and I hope you also understand the seller has no protection through paypal.
Be careful dealing with these people. Patpal can't help you too much, but the big worry is getting taken. I get daily Emails from these areas from people "want to buy your product". Its usually a scam. Check things over carefully or you can get suckered in on something you really don't want to be part of. Its usually a money laundering scheme.
Paypal
I sell pre-owned cues on Ebay occasionally and overseas buyers complain because I won't accept paypal. Paypal doesn't protect the seller at all. I only accept postal money orders, western union, or bank wire transfers. You have to be careful with bank transfers as well. I have an account setup just for wires with a minimum $$ amount in that account. I hope this helps.
Troy
OTH Q Sales
http://www.onthehill.net
I sell pre-owned cues on Ebay occasionally and overseas buyers complain because I won't accept paypal. Paypal doesn't protect the seller at all. I only accept postal money orders, western union, or bank wire transfers. You have to be careful with bank transfers as well. I have an account setup just for wires with a minimum $$ amount in that account. I hope this helps.
Troy
OTH Q Sales
http://www.onthehill.net
asiasdad
Banned
manwon said:
MANWON is absolutely correct. I no longer use paypal. When I did an offshore deal through paypal, I had a special account set up, and once the money cleared paypal and posted to this special account, I would immediately drain the account and then and ONLY THEN ship the items. This way if the (ahem) customer tried to reverse a credit card as an example, there would be nothing to reverse.
Danny
>.......knows paypal sucks www.paypalsucks.com
asiasdad said:MANWON is absolutely correct. I no longer use paypal. When I did an offshore deal through paypal, I had a special account set up, and once the money cleared paypal and posted to this special account, I would immediately drain the account and then and ONLY THEN ship the items. This way if the (ahem) customer tried to reverse a credit card as an example, there would be nothing to reverse.
Danny
>.......knows paypal sucks www.paypalsucks.com
That is just classic. Great idea sir.
Like in any transaction, it always pays to do your homework and search past transaction history, feedback or ask for references from others. That applies to both sellers and buyers.
IMO, a seller often bears a lower risk than the buyer - just specify what you think is a safe mode of payment and ship with tracking. For the safe-minded, use escrow or send by registered post. For an overseas buyer on the other hand, usually only Paypal offers any degree of insurance. Wire transfers like western union gives no guarantee at all. Then there's a greater risk of the cue being lost in transit and a longer transit time, all of which has to be factored in before making the purchase.
I live in Asia (Taiwan, Singapore) and it is frustrating that sometimes a seller simply won't want to send a cue my way because of a higher perceived risk of scams, risk etc etc.
IMO, a seller often bears a lower risk than the buyer - just specify what you think is a safe mode of payment and ship with tracking. For the safe-minded, use escrow or send by registered post. For an overseas buyer on the other hand, usually only Paypal offers any degree of insurance. Wire transfers like western union gives no guarantee at all. Then there's a greater risk of the cue being lost in transit and a longer transit time, all of which has to be factored in before making the purchase.
I live in Asia (Taiwan, Singapore) and it is frustrating that sometimes a seller simply won't want to send a cue my way because of a higher perceived risk of scams, risk etc etc.
I will deal with many people from Asia and other countries who I know through AZB or through AZB references. I will not deal with folks that I don't know. I have blocked bidders from my Ebay transactions, but I will unblock single individuals if they contact me and provide me with some sort of "warm and fuzzy". Of course, the price of the item plays into it a lot. I might risk $100 but I won't risk $1000.
Joe
Joe
Deals
I live out side US and I believe that if a person really wants a product he/she should call and talk to the dealer and prove his genuinity (Do not think there is a word like that) I do that.... when ever I need something I call up and talk to the dealer directly.
Vijesh
I live out side US and I believe that if a person really wants a product he/she should call and talk to the dealer and prove his genuinity (Do not think there is a word like that) I do that.... when ever I need something I call up and talk to the dealer directly.
Vijesh
shinobi said:
You are correct. If an international customer disputes the charge on a credit card transaction processed through PayPal, the seller is without protection and will be out the money. PayPal does insure the seller against these chargebacks if the seller can prove delivery and if he shipped to a PayPal verified address. PayPal only has address verification in Canada and England, so for any other Country there is no chargeback protection.
Kevin
Last edited:
asiasdad
Banned
A little slower for the comprehension impaired
SPECIAL ACCOUNT DEFINITION: A special account is a checking account with only a debit card (qualifies as a "credit card" for paypal) connected to it. When the fraud artist attempts to reverse their credit card payment AFTER you have drained their POSTED PAYMENT from your account, There is nothing PAYPAL can do to reverse an account with no funds in it
www.paypalsucks.com
Klopek said:Except that when you set up your Paypal account, you provide your credit card info. If they need to reverse a payment and the funds have been removed from that account, they will just charge it to your credit card. Nice try though.
SPECIAL ACCOUNT DEFINITION: A special account is a checking account with only a debit card (qualifies as a "credit card" for paypal) connected to it. When the fraud artist attempts to reverse their credit card payment AFTER you have drained their POSTED PAYMENT from your account, There is nothing PAYPAL can do to reverse an account with no funds in it
www.paypalsucks.com
I had to establish myself a bit before people felt comfortable accepting payments through my Thailand-based PayPal account- I can understand the trepidation some people feel when dealing with someone on the other side of the world.
I'm one of those people who would gladly (well, maybe "gladly" is the wrong word...
) take a hit rather than lose their reputation as a legitimate buyer, though- not everyone feels the same way.
I'm one of those people who would gladly (well, maybe "gladly" is the wrong word...
) take a hit rather than lose their reputation as a legitimate buyer, though- not everyone feels the same way.![ra[g]e](/data/avatars/m/6/6583.jpg?1603927368){kind=avatar}
Alright, so is there any other way besides Paypal where an international buyer can be sure that the seller won't just take the money and run?
I never expected chargebacks to be so easy and uncontestable - if what I've read here is accurate, the credit card companies seem to be facilitating fraud.
Just to confirm: If a seller uses the buyer's verified paypal billing address, and uses tracking for the shipment, the seller will have no redress on a chargeback by the buyer?
- /me just wants to buy a good player's cue
I never expected chargebacks to be so easy and uncontestable - if what I've read here is accurate, the credit card companies seem to be facilitating fraud.
Just to confirm: If a seller uses the buyer's verified paypal billing address, and uses tracking for the shipment, the seller will have no redress on a chargeback by the buyer?
- /me just wants to buy a good player's cue
shinobi said:
Just simply don't accept PayPal on any over seas sales...period! For you own protection. Write in your listing that you will not be accepting PayPal for over seas sales. Then list optional forms of payment that you will accept...such as Western Union, Bank Transfer etc... also: U.S. Postal Money Orders are available over seas.
ra[g]e said:
No redress through PayPal if the seller is not in England or Canada. Actually, I don't think the addresses can be PayPal "verified" in any other Countries. I'm not saying you have NO redress, just none through PayPal. I just never liked the prospects of using some other means of attempting to chase a debt in, lets' say, Italy or Romania.
Kevin
masonh said:
True that, However, if you operate within guidelines, PayPal will insure a seller up to 5K a year against unwarranted chargebacks. One of the guidelines is shipping only to buyers with a verified PayPal address (and shipping to that address), another is signature confirmation (for amounts over 2K).
Kevin