so much for the custom cue.....

D-Rock

D-Rock

AzB Silver Member
Silver Member
I have diligently saved my money to buy a nice custom cue from a cuemaker. I will no longer go this route. I'm spending my money on a cue with a warranty. I have not found a cuemaker that will build me a cue and guarantee it for life. You want me to drop 1500 bucks on a cue and won't stand behind it?, I don't think so. I'll go buy a 300 dollar lucasi and if it warps in 5 years guess what, they will fix or replace it. When cuemakers stand behind their product i will buy, until then....................
 
If a warranty is very important to you look at OB Cues.

From their site:

"OB Cues warrants, to the original purchaser, all OB Cues products to be free from defects in material and workmanship for the life of the product when purchased from an authorized OB Cues Dealer"

They are a good quality American made cue with solid friendly people behind them. They also sponsor TAR which means they are really cool. At least to me.

Viking and McDermott also make good cues with lifetime warranties.

As for comparing a Lucasi to a $1500 cue from a good maker....it is apples and volleyballs. Reputable cuemakers are reputable for a reason. They make sure they put out good product and keep customers happy. Just because they won't sign their name to a policy of making someone who likes to leave their cue in the trunk out in Phoenix a new shaft every three months (random example) doesnt mean they wont stand behind their product.
 
D-Rock said:
I have diligently saved my money to buy a nice custom cue from a cuemaker. I will no longer go this route. I'm spending my money on a cue with a warranty. I have not found a cuemaker that will build me a cue and guarantee it for life. You want me to drop 1500 bucks on a cue and won't stand behind it?, I don't think so. I'll go buy a 300 dollar lucasi and if it warps in 5 years guess what, they will fix or replace it. When cuemakers stand behind their product i will buy, until then....................
Click to expand...

You sound a little peeved off. I have no problems with Lucasi's, McDermotts or most of the reputable production line cues. I suppose if you spend $1500 on an entry level Bender or Cog your investment may retain its value with the possibilty of it appreciating. I don't think I could say the same for a production line cue. Lifetime warranty on a piece of wood? I agree with JCIN, because although I don't live in Phoenix it sure gets cold in South Dakota. I'm waiting for Ford or GM to come out with their lifetime warranty too. I think most cuemakers are pretty diligent about building a product to last a lifetime but I think your expectations are unrealistic. I don't think the generalizational rip on custom cuemakers is fair or warranted. After your rings pop on your Lucasi let me know how their warranty treated you.
 
D-Rock said:
I have diligently saved my money to buy a nice custom cue from a cuemaker. I will no longer go this route. I'm spending my money on a cue with a warranty. I have not found a cuemaker that will build me a cue and guarantee it for life. You want me to drop 1500 bucks on a cue and won't stand behind it?, I don't think so. I'll go buy a 300 dollar lucasi and if it warps in 5 years guess what, they will fix or replace it. When cuemakers stand behind their product i will buy, until then....................
Click to expand...

I think most all of the cue makers guarantee their products to be free from defects in material and workmanship. Doesn't mean if you drop your cue and the bend the pin they will fix it for free, or when you scratch the finish they will fix it for free..I think its prolly best you buy a production cue..Wal-mart sells em...Keep the reciept and they will take it back after you damage it.
 
D-Rock said:
I have not found a cuemaker that will build me a cue and guarantee it for life. You want me to drop 1500 bucks on a cue and won't stand behind it?, I don't think so. I'll go buy a 300 dollar lucasi and if it warps in 5 years guess what, they will fix or replace it. When cuemakers stand behind their product i will buy, until then....................
Click to expand...

So let me try to understand this. You are prepared to spend $1500 for a cue, but you want a lifetime warranty on manufacturing defects and warpage. Lucasi only goes up to $300+ and they may not have what you want. Have I gotten it straight so far?

Here's a suggestion based on what you seem to want / need... Look into getting a Pechauer. They have a line that goes up to $2000 and their lifetime warranty includes warpage.

Something to think about.

D-Rock said:
When cuemakers stand behind their product i will buy, until then....................
Click to expand...

In my opinion, there is a higher ratio of cuemakers that stand behind their product vs. cue owners that properly take care of that same product. If more cue owners took proper care of their cues, maybe the cuemakers would have a bit more confidence in giving that warpage warranty.
 
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zx24 said:
I think most all of the cue makers guarantee their products to be free from defects in material and workmanship. Doesn't mean if you drop your cue and the bend the pin they will fix it for free, or when you scratch the finish they will fix it for free..I think its prolly best you buy a production cue..Wal-mart sells em...Keep the reciept and they will take it back after you damage it.
Click to expand...

i actually know a guy (an az'r) who bought a cue and didn't play with it. he kept it in an instroke in his closet for a year. the cue warped at the forearm and the cue maker told him to take a walk or buy another
 
Thunder Thighs said:
So let me try to understand this. You are prepared to spend $1500 for a cue, but you want a lifetime warranty on manufacturing defects and warpage. Lucasi only goes up to $300+ and they may not have what you want. Have I gotten it straight so far?

Here's a suggestion based on what you seem to want / need... Look into getting a Pechauer. They have a line that goes up to $2000 and their lifetime warranty includes warpage.

Something to think about.



In my opinion, there is a higher ratio of cuemakers that stand behind their product vs. cue owners that properly take care of that same product. If more cue owners took proper care of their cues, maybe the cuemakers would have a bit more confidence in giving that warpage warranty.
Click to expand...


yeah he could. if he was dead set on getting a production cue i'd go with pechauer. But if for some reason he decides he wants a custom cue i'd say he should go with a local cue maker. that way he can take it to them if there's a problem.
 
D-Rock said:
I have diligently saved my money to buy a nice custom cue from a cuemaker. I will no longer go this route. I'm spending my money on a cue with a warranty. I have not found a cuemaker that will build me a cue and guarantee it for life. You want me to drop 1500 bucks on a cue and won't stand behind it?, I don't think so. I'll go buy a 300 dollar lucasi and if it warps in 5 years guess what, they will fix or replace it. When cuemakers stand behind their product i will buy, until then....................
Click to expand...
I cant think of a custom cuemaker thats happy to hear a remark like this. The fact of the matter is most every reputable custom shop does warrant their work for life so maybe you been looking in all the wrong places. The warranty does not include abuse naturally and it normally does not include failing to take proper care of the equipment.

I remember you making a post that said you sent a Lucasi back because the butt and shaft was both warped. Thats pretty unusual even for a Lucasi. You may want to reconsider how youre storing your cue cause you may be doing something wrong.

I hope Lucasi made you happy with your warranty return. Considering the profit they made off of that one cue you bought from them they would be able to give you two or three new cues at no cost and still make money. Oh you didnt know that. Sorry.

We dont compete with production cue companies especially those that have their cues made off shore then imported in to the states for sale. We cant and even more important we dont want to. If your post was just to let off some steam I hope youre feeling better now. If it was to intimindate custom cuemakers it didnt work.

If a buyer does business with a custom cuemaker that is reputable and has an established business most of the time they will be happy with their purchase. We dont want unhappy customers. Well do our part. The customer should do the same by taking care of the equipment.
 
poolplayer2093 said:
i actually know a guy (an az'r) who bought a cue and didn't play with it. he kept it in an instroke in his closet for a year. the cue warped at the forearm and the cue maker told him to take a walk or buy another
Click to expand...

Storing a cue in a clost is a perfect example of what NOT to do. How many closets have you seen that are heated or cooled?
 
TellsItLikeItIs said:
Storing a cue in a clost is a perfect example of what NOT to do. How many closets have you seen that are heated or cooled?
Click to expand...

my closet is the same temp as the rest of my house. if nothing else it went through less temperature changes than cues that get taken out of the house every day.

i'm guessing the cue maker rushed the cue out and didn't wait long enough between turns and the cue warped
 
Hi,

The truth of the matter is that if you buy a cue from a individual cue maker you are more likely to get a one made with wood components that have been seasoned for a longer period of time. Custom cue makers take cuts on there wood on a schedule that take months and years before the final dimension.

Most high productions shops (I am not talking about Peachauer) process the wood by the pallet. They give you a good warranty because they know that returns are a part of their business plan and a percent of rejects are part of the deal.

So go ahead knock American Cue Makers, they won't miss your business and you will get what you pay for. Also if you are worrying about warpage, your can get a nice fiberglass cue at Walmart.

Rick
 
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JCIN said:
If a warranty is very important to you look at OB Cues.

From their site:

"OB Cues warrants, to the original purchaser, all OB Cues products to be free from defects in material and workmanship for the life of the product when purchased from an authorized OB Cues Dealer"

They are a good quality American made cue with solid friendly people behind them. They also sponsor TAR which means they are really cool. At least to me.

Viking and McDermott also make good cues with lifetime warranties.

As for comparing a Lucasi to a $1500 cue from a good maker....it is apples and volleyballs. Reputable cuemakers are reputable for a reason. They make sure they put out good product and keep customers happy. Just because they won't sign their name to a policy of making someone who likes to leave their cue in the trunk out in Phoenix a new shaft every three months (random example) doesnt mean they wont stand behind their product.
Click to expand...

Lucasi stands behind WARPAGE for lifetime, not just "defects"
 
scdiveteam said:
Hi,

The truth of the matter is that if you buy a cue from a individual cue maker you are more likely to get a one made with wood components that have been seasoned for a longer period of time. Custom cue makers take cuts on there wood on a schedule that take months and years before the final dimension.

Most high productions shops (I am not talking about Peachauer) process the wood by the pallet. They give you a good warranty because they know that returns are a part of their business plan and a percent of rejects are part of the deal.

So go ahead knock American Cue Makers, they won't miss your business and you will get what you pay for. Also if you are worrying about warpage, your can get a nice fiberglass cue a Walmart.

Rick
Click to expand...

Or he can get a cuetec that is 90% wood and will never warp.

OR he can get a Lucasi and if it does ever warp he will only have to spend $10 to get a new one (shipping), not just once but for his lifetime. Lifetime warranty against warping seems significant. Same with cuetec's guarantee against warping due to their outer fiberglass shell
 
Destrukkt said:
Or he can get a cuetec that is 90% wood and will never warp.

OR he can get a Lucasi and if it does ever warp he will only have to spend $10 to get a new one (shipping), not just once but for his lifetime. Lifetime warranty against warping seems significant. Same with cuetec's guarantee against warping due to their outer fiberglass shell
Click to expand...

Aren't you the guy who said he has to keep coming back to AZ so he can read about how to draw a ball?

Yeah.

I thought that was you.

I love the internet.
 
poolplayer2093 said:
my closet is the same temp as the rest of my house. If you say so if nothing else it went through less temperature changes than cues that get taken out of the house every day.

i'm guessing the cue maker rushed the cue out and didn't wait long enough between turns and the cue warped
Click to expand...
Well of course the maker rushed through making the cue. Everybody knows the buyer never does anything wrong. You know. That customer is always right thing :rolleyes:
 
I wonder how many items come with a life time warrenty? Wish I could buy a microwave oven that came with one. Or a dishwasher, or a car or a ...
And pool players think a wooden pool cue should come with one. Ever notice how your back door doesnt shut so easy when winter starts? Maybe you would think of asking for a life time warrenty against that? No, I thought not. But somehow, if a cue warps it is always the cuemakers fault. Interesting. Poor workmanship is another issue but most cuemakers are more than happy to stand behind their work, whether they have a written warrenty or not.
So, spend your money with China, they will coddle you when you store your cue wrong and demand a new one. They are still making a profit giving you the second one. And you will go tell all your pool playing buddies what a great company they are and they will all go buy Chineese cues. Yippee.

Bob Danielson
 
Well, we've got one guy won't be tying up a custom cue maker's time to get something he probably wouldn't appreciate, and apparently really wouldn't know what the hell he's got.
We have another that would go...well, he should just go...
 
This is funny. Not 'make me laugh' funny; funny, in a sad way.

The corrosion of society in general once again demonstrated.

We want it free, we want it yesterday, and we want it perfect. Forever.

The same people wonder why the US is crumbling before their eyes.

I was going to suggest talking to Rick Howard, but on second thought, please DON'T!

Pardon me while I go vomit...
 
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