This is a start, but in this response, you fail to mention HOW LONG you quarantee YOUR TOTAL custom work, and to what degree, and if the customer misuses that work, will you still guarantee it and fix for free, the whole life of that item, The WHOLE iTEM, not just the tranny, no matter what? Because that's what an 'unconditional' warrentee is....That no matter what the customer does, YOU will fix and make right for FREE, FOR LIFE!!!! You offer a lifetime on the tranny only because your supplier does, with conditions.
What is considered 'wear' parts is VERY subjective depending on the customer.
As to your statement about 'not coming here to bash', your first post shows that either your bad at putting your true point across, or your not being truthful, just re-read your post, you bashed custom cuemakers as a whole, period. If you would have started you thread with your last post, then it would be perceived a lot differently than your first one was.
I only build as a hobby, but if a cue I sell is not right, I will stand behind it 100%, provided you don't abuse it. Most cuemakers will, but they do have to draw a line, otherwise, they can't pay their bills due to the idiots that damage their equipment and expect a full replacement due to their own inability to maintain the equipment. That's just good business, but most will go the extra mile at least the first time to keep a good rep.
As a side note, most USA manufacturer's that have come out with the warrentee for life BS. are the same ones that are now manufacturing in china, for pennies, compared to what the cost was here, and IMO, the quality has gone down, to me the warrentee is almost an admission that 'it is lower quality than it used to be, so if it fails, we made so much off the first sale, we can replace it 3-4 times and we still make money' compared to the older days, you bought that name brand cue, it was usually perfect, and high quality, AND NO lifetime warrentee, but none was needed, as it was great quality right from the start........