would anyone buy this ?

Simple facts

100% of the players expect straight shafts on a 4K cue ... period.

Undo the deal, and get your money back, the shafts did not warp in transit.

At the very least, the seller should refund the amount it would take to have 2 new shafts made for it that match perfectly. After all, if he had been honest to begin with, the asking price would have been reduced because of the shafts.

4K is a lot of money.
 
kamdaswani said:
.. for all the input and support ..

basically i have 2 options... undo the deal .. which he is willing to do but then i have to ship the cue back and although i have never had any problems, what if this is the one time it gets stopped, then who is liable ?

second - i get new shafts made and move one in life ...

i dunno .. tough call ... pity there are no local buyers .. like i said, it plays fine ... but i couldn't sell it with a "it plays fine" description ... and there are tons of cues out there.. why would anyone take a chance with one that has wobbles in the shaft ...

and if i am shipping it back, then i may as well ship it to the cuemaker and have him re-finish it and match off new shafts and basically get back a new cue ...

guess i'll just have to ponder it for a few days .. maybe speak to the cue maker again and get his feedback ...

till then, i have a szam and BB on the way to cheer me up :)

appreciate all the advice guys ... good to hear all the options out loud ...

clears some of the noise in my head ;)
Click to expand...
Then there is option 3: get a cash adjustment to cover the loss in value of the warped shafts.
 
There is no option here. R-E-F-U-N-D. Period. Send it back. Start over. Begin again. El Numero Uno. Once Again. etc.
 
undo the done

the more replies i get, the more i'm inclined to return the cue..

now i just have to work out the logistics of the cash and cue section of the deal ...

this has never happened before... 33 cues and not once...

:frown:
 
I am not sticking up for the dealer here but need to ask just in case.
Kam How hot does it get out there in Hong Kong?? I live in Phoenix Arizona and left my cue in the car and after 2 days it was warped. We get pretty hot here but could this have happened in kams case?
 
bfdlad said:
I am not sticking up for the dealer here but need to ask just in case.
Kam How hot does it get out there in Hong Kong?? I live in Phoenix Arizona and left my cue in the car and after 2 days it was warped. We get pretty hot here but could this have happened in kams case?
Click to expand...


its peak summer and the hottest it gets is 90 degrees F.. about 33 degrees C...

i doubt it is the heat .. the cue is 10 years old.. i doubt anything would move a shaft after 10 years ...

and i have had no trouble with any of my other 20 cues... some i have had for 5 years now and some for 3 months .. all are ok ...

and i am very very very anal about the way i care for my cues ...
 
kamdaswani said:
its peak summer and the hottest it gets is 90 degrees F.. about 33 degrees C...

i doubt it is the heat .. the cue is 10 years old.. i doubt anything would move a shaft after 10 years ...

and i have had no trouble with any of my other 20 cues... some i have had for 5 years now and some for 3 months .. all are ok ...

and i am very very very anal about the way i care for my cues ...
Click to expand...
YEs it does not seem hot enough. I didn't hink that you had left it in a care just that in the back of a UPS van in transit for a couple of days may have been the answer but I am obviously wrong. It sucks for that to have happened to you.
 
bfdlad said:
YEs it does not seem hot enough. I didn't hink that you had left it in a care just that in the back of a UPS van in transit for a couple of days may have been the answer but I am obviously wrong. It sucks for that to have happened to you.
Click to expand...


no that doesnt happen here.. hong kong is very small, so the parcel clears at the airport and is taken to the central post office where it is kept in an air-conditioned room cos i have the parcels insured.. i then go and pick it up personally in my car .. so no long transit time in any vans etc.

this is just such a pain ..
 
Kam

Exotic cue sales is a pretty small community. I can't imagine a seller would refuse to take a return on a cue with significant warpage issues, especially if it is a big dollar cue and a respected buyer.

Did you ask for a return/refund?

Were you told no?

Was there a trade included or dispute over delivery costs?

Bad things happen in transit, sellers can also make mistakes. I appreciate that you have kept names out of your listing, but has this person been given adequate opportunity to do the right thing?
 
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Drawman623 said:
Kam

Exotic cue sales is a pretty small community. I can't imagine a seller would refuse to take a return on a cue with significant warpage issues, especially if it is a big dollar cue and a respected buyer.

Did you ask for a return/refund?

Were you told no?

Bad things happen in transit, sellers can also make mistakes. I appreciate that you have kept names out of your listing, but has this person been given adequate opportunity to do the right thing?
Click to expand...

Hey Kam& All AZer's,

This is a very small community and it wouldn't take long for names to get out.. ( Too Late words out)
My friend Kenny Carfagno did a personal deal with you for his Bill Schick cue. He gave me details on your deal asking advice... A cue and cash for the Schick...
When you said the shafts arrived warped, he immediately said he would give your cue and cash back to you and squash the deal. He even offered to refund your shipping costs.. This in my opinion was the correct thing to do, without any waste of time..

I DON'T UNDERSTAND THIS POST AT ALL..
Especially not giving full disclosure in the 1st post.


I have heard through the grapevine that people already heard about this..
This is a way to ruin someone's reputation.
Ken Carfagno says he checked the shafts before shipping..
Shafts can move going oversea's.. But doesn't matter..
I feel he stood behind the cue right from the start..

I have NO involvement in this matter, but thought I would give my opinion..



Best,
Ken Kerner
 
Azer's
I just wanted to clear up this matter..
This is Kenny Carfagno...
A deal was made with Kam and myself involving a trade and cash for my cue.
I shipped the cue to Kam and he told me the shafts arrived warped.
I assure everyone they didn't go out that way.
This can happen shipping oversea's.
I immediately told Kam I would send his cue and cash back to him, and refund the shipping..
I always stand 100% behind my cues, and this is no exception.
This thread was done in poor taste not telling everyone that a FULL refund was offered on the spot.
Word travels fast in this business, and keeping my name off the post didn't stop everyone from knowing about it.
Still scratching my head thinking why this was posted.
I did everything in my power to stand behind my name.
Please explain to all AZer's.. What else you expected from me..

Kenny Carfagno
 
Way to go for a great seller!

Things can always go wrong. Things happen that is no fault of anyones.

It is how they are taken care of that shows who you are dealing with.

It is clear you are a great seller, and I do not feel that your rep has been tarnished at all by this deal.

I did not take this thread as any kind of attack. I think the buyer was just mulling over his options, and was a bit dissapointed without accusing or placing blame. He obviously liked the cue, and was not thrilled to let it go, even though he knew that was an option. He liked the way it played, and was thinking about keeping it even with a bit of a warp, and just wanted to get some feedback before he made a final decision.


Some of my favorite cues have had a slight wobble. You would never know it unless you rolled it. It did not effect play at all.

I think it would depend on wether you wanted it as a player, or as an investment ( maybe both). That is a personal choice to live with it or not.


It appears to me that we have an upstanding seller and a buyer. No one did anything out of line. Please everybody take a breath. This is an easy fix. I do not know either of you, but I am sure that this will be resolved, quickly to EVERYONE'S satisfaction.

I really would hate to see this get crazy for no reason.
 
kchighendcues said:
Azer's
I just wanted to clear up this matter..
This is Kenny Carfagno...
A deal was made with Kam and myself involving a trade and cash for my cue.
I shipped the cue to Kam and he told me the shafts arrived warped.
I assure everyone they didn't go out that way.
This can happen shipping oversea's.
I immediately told Kam I would send his cue and cash back to him, and refund the shipping..
I always stand 100% behind my cues, and this is no exception.
This thread was done in poor taste not telling everyone that a FULL refund was offered on the spot.
Word travels fast in this business, and keeping my name off the post didn't stop everyone from knowing about it.
Still scratching my head thinking why this was posted.
I did everything in my power to stand behind my name.
Please explain to all AZer's.. What else you expected from me..

Kenny Carfagno
Click to expand...

Hi Ken,

I agree that the original post shouldn't have been posted under the circumstances. I don't think it was malicious but more of a "what would you do" type of thing.

However, since it was posted, I would like to comment that, if it were me selling the cue and it seemed as if the buyer still wanted the cue, I would have also offered an alternative - something like splitting the cost of two new shafts with him using the original ring work. That way you each give a little, meet in the middle, and nobody gets hurt too bad. The round trip shipping might even approach that cost - so what the heck? My guess is that Kam would have agreed to do that.

Chris
 
Hi Chris ,
I already agreed to pay half the shafts . That is why i do not know why he posted this,,With all my costomers i try to make them happy .That is why i am amazed it this post..Best Ken Carfagno
 
TATE said:
Hi Ken,

I agree that the original post shouldn't have been posted under the circumstances. I don't think it was malicious but more of a "what would you do" type of thing.

However, since it was posted, I would like to comment that, if it were me selling the cue and it seemed as if the buyer still wanted the cue, I would have also offered an alternative - something like splitting the cost of two new shafts with him using the original ring work. That way you each give a little, meet in the middle, and nobody gets hurt too bad. The round trip shipping might even approach that cost - so what the heck? My guess is that Kam would have agreed to do that.

Chris
Click to expand...

Hey Chris, whaddo YOU know about buying warped cues?? :o


Eric >hopes that issue worked out for ya
 
kchighendcues said:
Hi Chris ,
I already agreed to pay half the shafts . That is why i do not know why he posted this,,With all my costomers i try to make them happy .That is why i am amazed it this post..Best Ken Carfagno
Click to expand...

Wow, I don't know what else you could do!

Chris
 
Eric. said:
Hey Chris, whaddo YOU know about buying warped cues?? :o


Eric >hopes that issue worked out for ya
Click to expand...

Hey Eric,

If I actually get a straight cue some day, THEN I'm going to make a post!

Chris
 
being overseas

hi guys,

as i said right in the beginning, i am giving the situation the benefit of the doubt here and accepting the fact that the shafts were not warped to start with ( post no. 5 )

i also said he was willing to undo the deal ( post no. 20 )

as for paying for half, i asked for that as a compromise - it was not offered, and i got a reply saying he would if he had to but he'd rather not and he would prefer to undo the deal .. which is basically back to square one and my need to weigh the risk to reward ratio of shipping it back over keeping it with warped shafts...

none of that is the issue ... i just wanted to know if people have these cues, what are the chances of re-selling them .. that is all...

it was not my intention to ruin anyone .. if i wanted to do that, the tone of thread would not be one of questioning but rather accusing ..

you guys have to understand, i am a better part of 5,000 miles away from this industry and there is a lot i don't know about it ...

i thought this would be the right place to get some feedback ..

should have just thrown the cue into the sea ..

i am sorry i asked..

forget the cue, ken... it's my problem .. i will sort it out with Mr Schick ... for the money i spent on this cue, this aggravation isn't worth it ...

would have been nice if you had just picked up the phone and called and offered some alternatives ... anyway, it's done now.

thanks everyone .. i really would rather not discuss this anymore .. i can see what happens when these threads get out of hand and would hate to do that to anyone... it can only get ugly and i don't do ugly...

there are no bad guys in this situation, just an unfortunate set of circumstances..

i would still recommend Ken C and Ken K as among the top tier dealers out there.. i have 3 other high end cues from Ken K and have had no problems whatsoever .. they have my full and unconditional endorsement as top sellers ..

let's just put this to rest now.

all the best,
kam
 
Hi Kam,

I don't think that you were wrong in posting your question the way you did.

You did not mention names, some one else did, you were just looking for advice.

I would also recomend hanging the shafts for a bit and see if they straighten out. Not likely, but worth a try.

I had a BCM cue that was very slightly warped and it was absolutely straight after a month or so.

Good seller and good buyer = NO WORRIES!! :thumbup:

Take care,

Russ......
 
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