Would you call this great condition?

Bummer.
I tend to be in the Chopdoc camp here. (although large font =/= "right").
Mistakes happen, life happens, ... hell CHIT happens. I've only returned one thing from ebay - and without shipping refund. Buying things from the internet - this is all part of the price we pay for technology. fleaBay is replete with people buying and selling things that they're not experienced with - if you're going to go this route for shopping - suck it up buttercup.


post here? boo-hoo.
ebay neg? crap move.
selling/dealing with the pool playing public .. see? Now you know why the lot of us gets such a bad rep.

Not really much left to do here - I for one am moving on.
 
WOW!

If the seller offered a refund and cover the shipping costs, what more can a guy do? I am not understanding why this was posted on here when he was making good on a refund offer to include shipping.

Howard is one of the last few remaining good sellers on here.
 
Condition of that cue was NOT "great".

...snip snip...There were NO nicks, he's magnified a little finish issue on one side of the butt sleeve that I completely overlooked...snip snip...
Click to expand...

That's not very credible.

That said, full refund including shipping was a fair settlement.

My .02.
 
I have done several big deals with Greg over the years. He has always been a pleasure to deal with. I will continue to buy from him if the opportunity presents itself.

Always been first class! Looks like he tried to make it. Right here. Buyer refused. Case closed.
 
If you don't accept the full refund, then what else can be done?
I will say that Ray Charles could've found that rough spot. Lol.
Sorry, but you made the wrong decision here.
Howard offered, and you refused.
This thread only states that fact.
 
These threads always suck. With respect to both Gentlemen. The listing could have said, finish is worn. And Mr. Bill. You got a great cue at a rediculous price. You were offered a refund before this escalated. Do yourself and your son a favor and have Mr. Philippi refinish it. Your still way ahead.
 
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That’s what I’m doing. I just felt people deserved to know how it was sold by this seller.

Everyone is entitled to their opinion. I posted an honest account of what happened, which is a lot more than what can be said for the seller.
 
And Greg, I’ve already spoken to eBay and shown them the pictures. The feedback will be back on your eBay account within 14 days.
 
howardthedick said:
First off Jeff Delair AKA jdxprs@aol.com on eBay , the negative feedback has been removed by eBay as it was not only unwarranted it was considered Blackmail or Extortion at best by eBay.
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This is how I thought they would handle it.

My experience as a member of Ebay with a substantial revenue stream through Paypal is that they are efficient in handling such matters.

And they aren't going to listen to any BS.

Whether or not the description was inaccurate by design or by accident is immaterial and I therefore will personally not address the OPs question.

Correct action was taken by the seller, and he even offered to cover the shipping, which meant he would take a loss on the entire transaction.

I am glad Ebay took the correct action.
.
 
The number of people here who believe it’s ok for the seller to misrepresent the condition of the cue, as long as he offered a refund, is a perfect example of why the billiards industry as a whole has a bad reputation.

I’m sure all Greg’s buddies will flame away at me. Go for it, I’m done with this. I’ll pay to fix the cue because it’s what my son wants, and it’s a great learning experience for him to never trust the people that resell used cues.
 
bowiebill said:
The number of people here who believe it’s ok for the seller to misrepresent the condition of the cue, as long as he offered a refund, is a perfect example of why the billiards industry as a whole has a bad reputation.

I’m sure all Greg’s buddies will flame away at me. Go for it, I’m done with this. I’ll pay to fix the cue because it’s what my son wants, and it’s a great learning experience for him to never trust the people that resell used cues.
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I have never heard of Greg nor of you prior to this thread. Not anyone's buddy.

The cue wasn't as described in your opinion and he accepted that and offered you a total refund and now you're being a nit/douche.

If this is a perfect example of why the billiards industry has a bad reputation you are a perfect example of why humanity is getting the same reputation.

JC
 
My opinion...this thread should not have appeared here as this was an eBay transaction and should have stayed on eBay. I have bought from Greg Howard on AZ and on eBay with no issues. Seller offered a full refund to include shipping what more can you ask for. Buyer says no keeps the item and provides negative feedback and trashes his reputation on AZ.

As my old boss use to say..."you can't fix stupid".
 
bowiebill said:
The number of people here who believe it’s ok for the seller to misrepresent the condition of the cue, as long as he offered a refund, is a perfect example of why the billiards industry as a whole has a bad reputation.

I’m sure all Greg’s buddies will flame away at me. Go for it, I’m done with this. I’ll pay to fix the cue because it’s what my son wants, and it’s a great learning experience for him to never trust the people that resell used cues.
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Who is greg? Is he the guy who offered to refund your money and pay for the shipping? Sounds like a stand-up dude.

Bill, on the other hand, seems like a crybaby.

'Great' is a subjective word. I once heard my grandfather say he had a great day. He said that his hip only hurt for six or seven hours, he was able to take a walk and only had to get out of bed three times to pee during the night.

If that is all that is wrong with the cue, it would still be in pretty decent condition. You seem to want 'mint' or 'unplayed' condition. In that case, you were never going to be happy with a used cue.
 
bowiebill said:
The number of people here who believe it’s ok for the seller to misrepresent the condition of the cue, as long as he offered a refund, is a perfect example was of why the billiards industry as a whole has a bad reputation.

I’m sure all Greg’s buddies will flame away at me. Go for it, I’m done with this. I’ll pay to fix the cue because it’s what my son wants, and it’s a great learning experience for him to never trust the people that resell used cues.
Click to expand...

You know I wasn't going to post on this thread, but I've sold hundreds of cues online with no issues.
Every once in a while I get in a hurry, make a mistake, and make it right.
When I make a mistake it just costs me money, but rarely does someone take it public like this, and when they do typically they take it too far and get lit-up for doing it.
Just yesterday, I almost sent out a cue without the custom cuemakers felt liner, had I not gone back to look at my sale it would have just cost me double shipping.
As it was I had to repack the cue with the liner, I use a lot of tape a lot of bubble wrap and I had to do it all over.
People make mistakes, but that's not a green light to go after them.

Man if I started a thread everytime something happens, I would make myself crazy.
You would not believe the Josswest I purchased that took six weeks to resolve through PayPal having to keep an eye on PayPal everyday, but I didn't take it public.
These situations should be between the buyer and seller. it's nobody's business.
You didn't get your pounds of flesh, so now you are dragging all cue resellers into it which I take offense to.

In my opinion Greg screwed up, offered to take it back, and now he is getting some decent publicity out of this. stock has risen thanks to you, and you didn't get your pounds of flesh.
Greg Howard's stock has risen a little, just saying.
 
Hillbilliards has 2759 positive transactions, it's pretty hard to call someone who has clearly gone to great lengths to maintain a perfect track record a crook!
 
An area of finish the size of your finger pad that is missing is no small defect and does not make for "great condition". Failing to see or mention such a defect almost certainly has to be due to either intentional deception, gross incompetence, or gross negligence (with it being done intentionally as the far most likely cause in cases like this although who knows which one is the case here), none of which are good, none of which are excusable, and all of which fall solely on the seller.

What the cue sold for (to the highest bidder on a big world wide market no less) is absolutely immaterial and changes absolutely nothing in regards to either excusing anything or in changing what the proper resolution/s should be, and it shouldn't have even been considered or mentioned.

Normally I would say that an offer of a full refund including all shipping is more than reasonable in the case of simple mistakes and there is no justification for further complaint on the buyer's part, but I can also see a reasonable argument to be made that when the error was likely due to the seller's deceit or at least incompetence of negligence, that the seller should probably be willing to be a little more accommodating with the resolutions they will consider because it is their deceit/incompetence/negligence that put the seller in this predicament as opposed to some simple common mixup that would be more excusable.
 
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cuesblues said:
You know I wasn't going to post on this thread, but I've sold hundreds of cues online with no issues.
Every once in a while I get in a hurry, make a mistake, and make it right.
When I make a mistake it just costs me money, but rarely does someone take it public like this, and when they do typically they take it too far and get lit-up for doing it.
Just yesterday, I almost sent out a cue without the custom cuemakers felt liner, had I not gone back to look at my sale it would have just cost me double shipping.
As it was I had to repack the cue with the liner, I use a lot of tape a lot of bubble wrap and I had to do it all over.
People make mistakes, but that's not a green light to go after them.

Man if I started a thread everytime something happens, I would make myself crazy.
You would not believe the Josswest I purchased that took six weeks to resolve through PayPal having to keep an eye on PayPal everyday, but I didn't take it public.
These situations should be between the buyer and seller. it's nobody's business.
You didn't get your pounds of flesh, so now you are dragging all cue resellers into it which I take offense to.

In my opinion Greg screwed up, offered to take it back, and now he is getting some decent publicity out of this. stock has risen thanks to you, and you didn't get your pounds of flesh.
Greg Howard's stock has risen a little, just saying.
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If this helps Greg, than good for him. I posted an honest accounting of what happened. He came here and continued his practice of being less than honest. I wish someone from here could just hold this cue. Most of the butt below the wrap feels like sandpaper.
 
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