@hclopez13
What was the turn out with rhino customer service ?
If you did finally recieve a replacement, what are your thoughts on its performance ?
Thx.
Hello.
I sincerely apologize for the late reply. I had not been here much until a couple weeks ago.
After about a week and a half of back and forth, myriad of pictures, a video showing the wobble with the must shaft and no wobble with the standard shaft, they finally agreed to send a replacement. They did send a label for me to return the defective shaft. I had a new shaft within several days. The replacement came out fine.
As of performance, I believe it performs similar to the standard Rhino shaft. Only differences are balance point and has a different taper, forgot the name, as other folks have suggested. I believe it would make a difference for players that are a bit sensitive to cue balance, but I do not think it has less deflection than a standard Rhino shaft; at least that is how it feels to me as we are all individual as how equipment feels. I am not sensitive to balance so I can play the same with both. The only thing I do not like is the taper. I prefer a pro taper as I tend to place the cue a bit more forward than usual on the bridge hand, I see a lot of Filipinos do the same, so the more conical taper of the Must does not work as well for me. But regardless, it is a decent budget shaft, same with their cues. I would not go out of my way to buy a Rhino cue with a standard shaft and then buy a Must to "upgrade".