Seybert’s shipping prices

I ran into a problem with the type of container, UPS charged me an extra $23 more than I was quoted because I shipped a shaft in a round tube, I talked to Fed Ex and they also charge more for shipping in a round tube, they said it's because round tubes get stuck in the conveyor belts, shipping in a square or rectangular box is cheaper.
Wow that's crazy I've never heard this before. I guess that's why many manufacturers ship shafts in triangle shaped boxes

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