My installer has now been and gone and in appreciation for the feedback and in case it helps anyone in a similar situation, this was the outcome...
-We discovered the cushions installed had no branding anywhere, my installer is convinced they are a cheap no-name brand. I am currently trying to claim back from the manufacturer what I overpaid for the "Klamatch"
-Cloth was indeed upside down
DURING THE INSTALL:
-Saggy MDF cross members under the slate replaced with industrial steel with custom welded fixings to allow 18 point levelling
-10mm MDF added all around the table to allow stapling the cloth rather than having to use contact adhesive
-Cushions and rails redimensioned properly and facings where added to the cushions
-New CPBA Competition cloth installed, right way up this time!
RESULTS:
-Speed is significantly improved, as is spin control
-Cushions work well all be it not quite as bouncy as those on a proper pool table, but I am led to believe this could be due to the MDF rails
-All in all, I am pleased with the result, it is still not a pro-table but it is a much more playable table, that I really can play and practice on and not be completely out of tune when changing tables
-I can not recommend the table or its manufacturer as they have clearly shown they have no idea of what makes a decent table and just want to rip their customers off by oversharing extra's the they then don't even provide.
