Pay Pal dispute.

Blue Hog ridr

Blue Hog ridr

World Famous Fisherman.
Silver Member
Recently I had to return an item to Taiwan.
I was forced to do a Pay Pal dispute due to the seller not wanting the item returned. I won the dispute and followed Pay Pals instructions and returned the item to the address that the seller provided to PP.

The item was shipped from Canada but I guess that USPS handled the international part of it.

Yesterday, I received and email from USPS stating that the address that was on the package was erroneous. They are in possession of the item.

Today, I received an email from Pay Pal saying that I had given them an invalid Tracking number and the case was considered closed.

The transaction was for $245 USD.

I had faxed PP a copy of the postal receipt so the tracking number is legit.

My question is, by the term erroneous address, does that mean that a phony address was used to insure that the item was undeliverable to get out of having to return payment.

And yes, the person lives in Taiwan and is an AZ member.

When I PMed the seller and asked for a refund, he accused me of having buyers remorse and that was the only reason he felt that I was returning the item. He stated that he does not do returns on international items.
Pretty cheesy.

Now I am out the money and the defective item. Other than the money, it cost me $32 Canadian to return the item.

Thanks for the help.
 
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I'm sorry for your loss. I do hope your dispute goes through though!
Such people is what brings our society down today.
 
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You're probably correct on that and I apologize for painting with a broad brush. I was more than a little hot when I realized that I got jizzed and Pay Pal closed the dispute.

I have had quite a few good transactions from Taiwan and China.

I edited out the offensive part of the post. Sorry about that Shaun.

I couldn't stop doing transactions with people of Asian descent because I love Chinese food way too much.
 
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I will. I sent him an email and a PM. I will wait for his answer before I out him and the transaction.

Considering the tone of his PMs and his refusal to do anything. His answer was basically, who cares, take it to Pay Pal.

Thats why I was wondering if someone would or could use a phony address to thwart having to accept a return.
 
Sorry for the misfortune. It is getting harder and harder to have a good transaction on AZB. There have been a rash of chit lately. I guess we are all going to have to start backing out paypal transactions with a credit card. At least that way, you will get your money back.

I would present the information you have to PayPal or call them up and go from there. I wish you luck and hope you get your money back.
 
Call PayPal 402-935-2050

I Call PayPal as soon as I identify there might be a scam or problem with a transaction. Make sure you have the correct information such as address, item #, tracking # etc...
The package should be returned to the return address you used when you shipped unless it was considered banned or illegal contents.
Let us know how it works out.
 
Good luck with this. I hope it gets worked out. PP is horrible with resolving issues. Don't give up.
 
Thats the problem Bill.
I sent the item to the address that was provided to Pay Pal and forwarded to myself. It is the same address that was on the package when it arrived.

Pay Pal gave me the return address. Then they told me that the Canada Post Tracking number I gave them was not valid.

The email I received from USPS had their own tracking number on it.

So apparently the Canada Post tracking number became invalid as soon as it left Vancouver Canada with USPS.

USPS emailed me to say that the return address was erroneous. That was their word, not mine.

So that is why I posted. If you give a phony return address, then one cannot return a package to an address that doesn't exist.

If that is the case, then in my mind it is fraud.
 
Blue Hog R.

On PayPal they have a buy postage from Paypal for such things. This gives them the ability to send it to the address they have registered and track it. 3 days after arrival they refund your money. If the address they have is bogus it becomes the fault of Paypal.

Sadly the whole thing is computer generated. Even if you get a Human on the phone they will only go by what the computer spits out.

The seller in this case even if you post the name will come back saying a dispute was filed but they won the dispute.

Sorry to be the messenger of bad news but like you it cost me to learn how they insist the system works.
 
Sorry that you got screwed but i guess its a chance we all take doing business with people half way across the world. :(

Gotta admit that it's a pretty smart scam whoever this is came up with.

Make a bogus PP account, sell garbage around the world and profit since even if the buyer isn't happy he can't win with the way PP's system seems to work.
 
I'd ask Kevin Brewer... he knows the workings of Ebay and PayPal like no other. I'm sure he could give you all the options you have available, which probably aren't many.
 
The bigger problem is not where the seller lives, but that you and he did not agree on a return policy before you remitted payment.

Even if his address was/is legit, all he had to do was refuse acceptance of the package and you'd still be in the same position.

Bottom line is that neither "an ASIAN" nor PayPal screwed you. Dude could live in Montana and this would be the same. The lack of an agreed upon return policy & refund conditions is what messed this up.

NOT implying that you did anything wrong.

-von
 
I would guess what Kevin would advise you to do is make sure you use paypal backed with a credit card payment. When things go sour, you can call the credit card company. They will remove your payment and paypal will have to deal with them. Put your problems on the back of the CC company.

For now, I would say call paypal and tell them about the Canadian tracking number and how it changed in transit. Try to get them to open the dispute back up and get your money back.

Next time, make sure you use a credit card payment.
 
Seems like you should be able to show Paypal that the addy was provided by them. I was under the impression that Paypal "Verfied" address', if its stated as such under the sellers name and account.

Or I guess the question is does the return addy you have match the one under the sellers Paypal account? Is it verified by them?
 
Blue Hog ridr said:
Recently I had to return an item to Taiwan.
I was forced to do a Pay Pal dispute due to the seller not wanting the item returned. I won the dispute and followed Pay Pals instructions and returned the item to the address that the seller provided to PP.

The item was shipped from Canada but I guess that USPS handled the international part of it.

Yesterday, I received and email from USPS stating that the address that was on the package was erroneous. They are in possession of the item.

Today, I received an email from Pay Pal saying that I had given them an invalid Tracking number and the case was considered closed.

The transaction was for $245 USD.

I had faxed PP a copy of the postal receipt so the tracking number is legit.

My question is, by the term erroneous address, does that mean that a phony address was used to insure that the item was undeliverable to get out of having to return payment.

And yes, the person lives in Taiwan and is an AZ member.

When I PMed the seller and asked for a refund, he accused me of having buyers remorse and that was the only reason he felt that I was returning the item. He stated that he does not do returns on international items.
Pretty cheesy.

Now I am out the money and the defective item. Other than the money, it cost me $32 Canadian to return the item.

Thanks for the help.
Click to expand...

Did you fund the original transaction with a Credit Card?

Thanks

Kevin
 
Blue Hog ridr said:
You're probably correct on that and I apologize for painting with a broad brush. I was more than a little hot when I realized that I got jizzed and Pay Pal closed the dispute.

I have had quite a few good transactions from Taiwan and China.

I edited out the offensive part of the post. Sorry about that Shaun.

I couldn't stop doing transactions with people of Asian descent because I love Chinese food way too much.
Click to expand...

No problem buddy!

I edited my part of the post too :)

Asian food is way... too good. I love pasta though! :grin-square:
 
If you funded this with a Credit card you might want to contact the CC company to open a dispute there as well. I have found that AX is the easiest to deal with when something like this happens. I had a similar experience with a return to china. Paypal wasn't terribly helpful but in the end I did get my money back
 
Bill Yerd said:
I Call PayPal as soon as I identify there might be a scam or problem with a transaction. Make sure you have the correct information such as address, item #, tracking # etc...
The package should be returned to the return address you used when you shipped unless it was considered banned or illegal contents.
Let us know how it works out.
Click to expand...

Is there a Cocobolocowboy School of Internet Posting where people learn how to read just the title of a thread, then how to create a response that is nothing but common knowledge and useless facts, making it a worthless post?

Let me guess, you graduated top of your class for the 1st semester, and are now learning how to "give a Greenie"?
 
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