In regards to Bonus Ball

Nostroke

AzB Silver Member
Silver Member
I was going to say the same thing as JCIN. My post would have been clumsy however.
 

gxman

AzB Silver Member
Silver Member
Might as well upload a single match about an hr long onto youtube to garner up some interest til everything gets sorted out.
 

nathandumoulin

WPBL / RUNOUT MEDIA
Silver Member
Telling them that "So what the stream sucked we are all still awesome." is very very insulting.

It's only insulting if you decide to wrongfully interpret it as that.

I could keep quiet and let everyone think it was a disaster, or I could come online and tell people that things are actually great outside of the internet feed. Over 60 players are involved in this project, and they're all ecstatic. I care about them, and I'm happy to see them pumped over this new league, regardless of the internet feed.

What you saw as a massive blunder, was actually a massive success in every aspect outside of the live feed. That can be fixed, but at this point proof of concept was what mattered most, and the live stream was not necessary for that.

Viewers will come in time, but right now the focus is the networks, the casinos, and the investors. You can take offense at not being the most important aspect of this project, but that's your choice. Those who choose to be negative, will do so regardless of what happens. All I can do is move forward and embrace the positives, and that's exactly what I am doing.
 

corvette1340

www.EpawnMarket.com
Silver Member
If the investors are happy with this opening weekend of bonus ball then they'd be all over staking Cliff in Tunica at craps or gaining a heavy position in Gabe's fake silver stash.
 

JC

Coos Cues
I've been too busy with damage control to check the forums this weekend, but I'm assuming things here are pretty bitter and negative. I just wanted to quickly make a statement or two.

For one, I run the production company. I'm not a network guy, nor is that my job, nor is it that of anyone else on my crew. Those services are offered by a dedicated company. My crew runs a massive production setup here, and push a stream to the servers. What happens past that point is not my concern (although Im totally to blame for the missing audio on the first 10 minutes on day 1 however.

Both the website hosting and video delivery network crashed under the high traffic. They said it wouldn't but clearly it did. It's unfortunate, but it happens. Although today the host switched us over to a tier 3 VPS and promised it would handle the load (plus I personally added some additional horsepower to the server in hopes of saving the day), it still got crushed within minutes. We ended up just streaming a low quality feed to ustream at the lowest bitrate possible, which clearly sucked ass.

Unfortunate? Absolutely. But catastrophic? Far from it.

What really mattered is what happened here at the venue. The game is amazing, the production was awesome, and the venue looks incredible. Best of all, the players are more into this than anything ive ever seen. The investors are pumped, the network people that came through are all over it, and the casino reps have schedule further meetings.

At the end of the day, a stream is just a stream. It’s unfortunate that viewers were disappointed and unable to watch anything short of mediocrity, but in the big picture, the core of what we aimed for was a success.

We have the matches in 1080p, recorded in flawless quality, and will be releasing them soon. All other matches this week will be recorded, but not streamed (until the network people solve the problem). Week 2 will be free to everyone (assuming we get the system fixed in time), and anyone who purchased will get their subscription extended 2 additional weeks.

For those of you who want to remain negative, feel free. It doesn't bother us one bit, nor do we blame you. You only see what goes online, and that has obviously been a disaster. And for those who enjoyed what little they saw of the game, then thanks for standing by us, and get ready for an incredible season.

A shit stream or not, Bonus Ball is here to stay.

PS. Read more about it here. http://www.wpbltv.com/news/wpbl-debut-match/14

Forget about the stream, if you must. The pockets are still too tight! I see that as the number one problem with the game from what I could watch. Your so called "market" doesn't understand why so many shots are missed and they don't care. They just know they don't like it.

JC
 

JC

Coos Cues
it's only insulting if you decide to wrongfully interpret it as that.

I could keep quiet and let everyone think it was a disaster, or i could come online and tell people that things are actually great outside of the internet feed. Over 60 players are involved in this project, and they're all ecstatic. I care about them, and i'm happy to see them pumped over this new league, regardless of the internet feed.

What you saw as a massive blunder, was actually a massive success in every aspect outside of the live feed. That can be fixed, but at this point proof of concept was what mattered most, and the live stream was not necessary for that.

Viewers will come in time, but right now the focus is the networks, the casinos, and the investors. You can take offense at not being the most important aspect of this project, but that's your choice. Those who choose to be negative, will do so regardless of what happens. All i can do is move forward and embrace the positives, and that's exactly what i am doing.

............ picard-facepalm.jpg
 

bounoun

AzB Silver Member
Silver Member
This is all streamed from a single vps? are you joking? You arent using a CDN or anykind? Thats quite hilarious to hear. Must be one hell of a virtual machine.

Both the website hosting and video delivery network crashed under the high traffic.

So you are telling me you are working with a "delivery network" company that cant even handle the load and distribute the stream? Sounds legit.
 
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Fast Lenny

Faster Than You...
Silver Member
Again Lenny, you cant tell us that something CANT BE TESTED. You can tell me that you didn't test it which is obvious but you could have tested it and chose not to. It was more important to get it started ASAP instead of taking a week or two and having a preseason and doing testing then. If you would have said this week that you were going to stream a match for free and it wasnt going to count so that you could test traffic I am sure you could have had a high load to test this. It comes down to planning and execution and your management chose not to do either and that reflects on them in a very negative way when you are trying to convince us that you are running a top notch operation.

I am just stating we did not have a ton of time to test it and especially under heavy traffic since we only had X amount of time to setup after construction was completed. Things happen plain and simple, look at the lights going out at the Super Bowl. I would be on here still supporting this even if I was not a part of it, the same when TAR, Inside Pool, Accu-stats or any other streamer has had trouble because if it can happen it will.

I have streamed and had Ustream go down, internet not work because an internet jukebox was unplugged for the tourney and all types of other stuff so I try to be understanding. I do wish the stream went out as we tested and I am disappointed about it because as a long time member here and supporter of pool I feel this is a positive thing for the pro pool players and the game itself. As Nathan said outside of the stream it was a success for those there in person, the investors were on hand and enjoyed the show as did the full house of fans for opening night.
 

Kickin' Chicken

Kick Shot Aficionado
Silver Member
Brian..

Why is it that if someone has a different view they are called "Haters"?

Don

Hi Don;

People who simply hold and express divergent points of view are definitely not haters as far as I'm concerned.

There are, however, a small group of people here who appear to delight in Nathan's and Bonus Ball's problems. To be clear, they would be the the haters.

best,
brian kc
 
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Poolshootindon

Registered Pool Offender
Silver Member
Its Obvious now

It's only insulting if you decide to wrongfully interpret it as that.

I could keep quiet and let everyone think it was a disaster, or I could come online and tell people that things are actually great outside of the internet feed. Over 60 players are involved in this project, and they're all ecstatic. I care about them, and I'm happy to see them pumped over this new league, regardless of the internet feed.

What you saw as a massive blunder, was actually a massive success in every aspect outside of the live feed. That can be fixed, but at this point proof of concept was what mattered most, and the live stream was not necessary for that.
Viewers will come in time, but right now the focus is the networks, the casinos, and the investors. You can take offense at not being the most important aspect of this project, but that's your choice. Those who choose to be negative, will do so regardless of what happens. All I can do is move forward and embrace the positives, and that's exactly what I am doing.


Nathan..

We will see how "ecstatic" all the players are when they cant cash their pay checks because there is no revenue from the pay per view crowd.

Statements like this will hurt your cause more then it will help.

Take a marketing course. It will do you wonders.

Don
 

Neil

AzB Silver Member
Silver Member
OK, someone help me out here, because I just don't get it.

1. The servers crashed because of high traffic.
2. The high traffic had to come from AZB, because how can anyone else even know about BB?
3. The streaming doesn't matter, what matters is what happens in the studio.
4. If streaming doesn't matter, how is anymore than a hundred or two hundred people ever going to see it? And, with no streaming audience, no ppv weekly. How do they plan on making anything off something that it doesn't matter if no one is able to watch it?
 

iusedtoberich

AzB Silver Member
Silver Member
Nathan, Regarding the stream, maybe the company you hired is really inexperienced and doesn't know their stuff. (this is super easy to do in today's internet world, a company can make up their own portfolio and claim they were in business for 25 years, etc)

There were two technical people that made some posts in the thread from Friday. Maybe it would be a good idea to bounce off your setup with these guys. If indeed the company you hired is incompetent, they won't ever be able to fix the problem, or they will be guessing as they go and may eventually get it to work.

The technical guys were:
MN_Josh
SpiderWebComm

Below are a couple of their relevant technical posts:


Originally Posted by MN_Josh
It seems almost idiotic in this day to not use a cloud provider for this setup. If they were using EC2 (or another elastic service) they could have just added capacity to their setup and there is no bandwidth limit. My guess is that their problems had a couple hundred people hitting refresh constantly (their refresh button is poorly thought out as well) causing thousands of requests to the server per second. They have a system that created a DoS attack on themselves and they triggered something from their provider. I bet that they are going to have problems with their setup indefinitely until they get someone in there who knows what they are doing.

I would have done this project for half of the ridiculous sum I bet they paid for it and would have given them a redundant setup to boot.



From SpiderWebComm
Can you explain how you're setting up the hosting for the stream? Based on the above paragraph-- it doesn't sound correct.

Who are you sending your RTMP feed to? What kind of plan? I think you used AWS last night. This isn't their core business. They do it (because they do everythiiiiiing), but they're not the best.

I'm assuming by VPS you mean virtual private server? That's fine for your website, but 100% not for the stream. You can send your stream to a single VPS that has a bazillion gigs coming off it and you'll always have quality issues. If that's legit how you're doing it and the stream goes off without a hitch -- you guys are nowhere in the solar system of 10k concurrent users.

If you guys share a little of the basics -- there are a few guys including myself that can steer you in the right direction before tonight.

If 10k concurrent views is legit, you must work off a cluster, preferably a legitimate CDN. Not any CDN, but one that does origin/edge RTMP clustering as a primary business. Serving 10k streams from a VPS is like performing heart surgery with a screwdriver -- ain't the right tool for the job.
 

Fast Lenny

Faster Than You...
Silver Member
For anyone who wants to come to the Bonus Ball arena and watch the matches live then please do and it is free today and tomorrow. The address is 6745 Surrey St. in Las Vegas. Today's match will start at noon and will be the Phoenix Fire vs the Minnesota Outlaws. The Phoenix Fire consist of Scott Frost, Tommy Kennedy, and Manny Chau. The Minnesota Outlaws consist of Thorsten Hohmann, Ralf Souqet and Jesse Engel.
 

Woof Biscuit

and gravy
Silver Member
Viewers will come in time, but right now the focus is the networks, the casinos, and the investors. You can take offense at not being the most important aspect of this project, but that's your choice. Those who choose to be negative, will do so regardless of what happens. All I can do is move forward and embrace the positives, and that's exactly what I am doing.

Who do you think will EVENTUALLY be the bottom line for BB? Piss off the fans now and tell them how unimportant they are and see what happens when you do get everything worked out. You can have a great product and all the investors in the world but it's not worth anything if nobody buys it. I hope the best for pool but again it seems like we have a googan at the helm.
 

JB Cases

www.jbcases.com
Silver Member
FWIW I think that there are companies that do load testing for streams - http://www.keynote.com/docs/datasheets/Streaming_Loadpro.pdf

Perhaps several thousand invested into their services might be helpful down the road. Also while I understand that we are not the core or maybe not even the target audience it still helps to have the hard core fans on your side.

However I do think that if you get the streaming going then people will come around. Please reconsider the pockets though.
 

cleary

Honestly, I'm a liar.
Silver Member
Bonus ball should spend some of that money on a PR person. If I didn't know you personally and I were reading this, I'd assume you were the biggest douchbag in pool that cannot admit when he failed and talks down to his consumers with a huge disconnect from reality. Might want to work on that when you fix those other issues.
 

JC

Coos Cues
OK, someone help me out here, because I just don't get it.

1. The servers crashed because of high traffic.
2. The high traffic had to come from AZB, because how can anyone else even know about BB?
3. The streaming doesn't matter, what matters is what happens in the studio.
4. If streaming doesn't matter, how is anymore than a hundred or two hundred people ever going to see it? And, with no streaming audience, no ppv weekly. How do they plan on making anything off something that it doesn't matter if no one is able to watch it?

These are very good questions.

JC
 
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