billiard-place.com order
- Thread starter gerford
- Start date
They are in Canada and still in business as far as I know.
You should have received an order acknowledgement or receipt as a minimum for an online order.
If it doesn't work out PM me as we carry the 2 1/8" Aramith Premier set which is what I presume you ordered.
I did get one of the auto-reply emails saying my order has been received, but after that I haven't heard a thing. Ive used the "contact us" button twice and have called at all sorts of times and no answer. No answering machine responds to the phone ringing. It's got me wondering. The last "contact us" email said I wanted to cancel my order and I figured that would get a response, but nothing so far.
i think i ordered something from these guys like over a year ago and i had a similar experience. couldn't get in contact with them via email or phone. they never picked up and there was no voicemail. order never shipped and my card was never charged. no idea what is up with these guys.
It is important to do research before you buy anything on line. With the state of affairs on line these days you never know who you are dealing with. Many sites do not even have a store front, only a Post Office box and a INTERNET Site.
I am sorry to hear about your problem, but hopefully it will not cost you anything.
Seriously people check things out, if something seems to good to be true in most cases it is,
Oh and by the way, stay away from a site called Chalkers,com the people who own the site are like I have described above and they are as dishonest as they come.
I hope things work for you, take care
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10 days for a set of snooker balls is a long time even for a shipment from Canada barring any customs problems.
The lack of response to email and the inability to leave voicemail doesn't speak well for that company.
I'd give it another 2 or 3 days and if no response or delivery, file a dispute with your credit card issuer.
Maybe this can help...
Most people don't understand that when they register a domain name that information becomes public unless they opt out and choose to hide it...the site you mentioned chose to allow the info...here's what I found..good luck to you sir
Domain Name.......... billiard-place.com
Creation Date........ 2007-06-19
Registration Date.... 2007-06-19
Expiry Date.......... 2010-06-19
Organisation Name.... Pavel Zubkov
Organisation Address. 2211 Corinth Ave
Organisation Address. Suite #100
Organisation Address. Los Angeles
Organisation Address. 90064
Organisation Address. CA
Organisation Address. UNITED STATES
Admin Name........... Pavel Zubkov
Admin Address........ 2211 Corinth Ave
Admin Address........ Suite #100
Admin Address........ Los Angeles
Admin Address........ 90064
Admin Address........ CA
Admin Address........ UNITED STATES
Admin Email.......... billiard-place.com@dns-protect.net
Admin Phone.......... +1.3104556767
Do you also carry official regulation snooker balls which are 2 1/16"?
A guy on here had a problem with a light he bought from them. In the end, they didn't keep their word about helping him "after the holidays" they said.
They also said they would come on here and give their side of the story. Never did that either!
You can search billiard place here too.
Ray
Great advise Ray, I remember exactly what you talking about, it would be great if there was a specific area to post problems like this in so that it would be easier to research for those interested.
Take care
No word from billiard-place.com on my order. I sent them several emails asking about the order and then one canceling the order. If you use the "contact us" button on a web site it leaves no record of what you sent. With no record, it would be easy to get into a dispute. I found an actual web address in their original e-mail to me welcoming me to the site and I used that this morning to send them an email canceling the order. I now have a record of me canceling the order. My credit card has not been charged.
It seems like it's just a site with an autoreponder for when you place an order. It makes you wonder how many sites are out there like this. Silently running with nobody watching it.
I am looking for 2 1/16 snooker balls and they seem hard to find. I'll start a new thread to see if they are available somewhere.
BTW I live in Durango and can't wait to see the WPBA in Ignacio. I'm buying the full pass!!!!
It seems like it's just a site with an autoreponder for when you place an order. It makes you wonder how many sites are out there like this. Silently running with nobody watching it.
I am looking for 2 1/16 snooker balls and they seem hard to find. I'll start a new thread to see if they are available somewhere.
BTW I live in Durango and can't wait to see the WPBA in Ignacio. I'm buying the full pass!!!!
This place in Canada seems to have them. The have a real, physical address and a telephone number.
http://www.familyrec.com/balls1.htm
Don't think we have 2 1/16 but as I mentioned to Jim in PM I'll have someone check in the warehouse
come Monday since some items don't make it to the product list.
You have a good memory Ray.
As I recall the incident was about bulbs burning out or some such nonsense.
Don't remember seeing a final wrap-up on that episode.
The whois address is for their web host (AIT) in Los Angeles. Zubkov is the registered owner of the domain.
His physical address is noted below in correspondence sent to him from AIT as a result of a copyright infringement notice we served on AIT and Billiard Place.
Mr. Pavel Zubkov
Billiardplace
150 Graydon Hall Drive #605
Toronto, Ontario M3A3B1 CA
Re: Copyright Infringement Notice, https://store.billiardplace.com/product.php?xProd=11186&xSec
Dear Mr. Zubkov:
This letter is to notify you that our company, Advanced Internet Technologies, Inc. (AIT), has received a copyright infringement notice pursuant to and compliant with the Digital Millennium Copyright Act of 1998, 17. U.S.C. 512 et seq. ("DMCA"), wherein a Complainant has alleged that the web site referenced above, residing under your account with this company, contains material that infringes on the valid copyright of the Complainant.
continued ...
BilliardPlace defective light
There was no closure, no returned phone call, no answer to my email request on their website. As Big Truck said, he also committed to him to "tell his side of the story on AZB". He never did that.
Replacement light from Billiard Warehouse works perfectly. Same bulbs as in original light for 7 months with no issues. Highly recommend Billiard Warehouse!
There was no closure, no returned phone call, no answer to my email request on their website. As Big Truck said, he also committed to him to "tell his side of the story on AZB". He never did that.
Replacement light from Billiard Warehouse works perfectly. Same bulbs as in original light for 7 months with no issues. Highly recommend Billiard Warehouse!
I remember that episode. The smelled rotten from the get go and some didn't like it when that was pointed out. Hid behind hurting the secretary's feelings or some bs during a phone call. Bottom line was they were ripoffs and some just couldn't see that.
Thanks for the update.