Isn't he "the dealer" you mentioned earlier? I think you're unable to follow a conversation.
Diamond arrived update
- Thread starter Nyquil
- Start date
Doesn't matter if you are the manufacturer, distributer, dealer, or installer, when you are involved with something you take a level of responsibility.
Countless things I "ate" over the years that weren't my fault, but they weren't the customer's fault either! Sometimes I even ate things that were the customer's fault. Comes with being in business.
By the time an end user gets something "new" it has often passed through a half-dozen hands or more. Each one can fling the monkey and the end user just be screwed. Or, if the person or entity that is at fault won't step forward and do the right thing, sometimes somebody else does. They aren't legally liable, just a matter of the right thing to do. There is a difference between being to blame and taking responsibility to make things right.
One thing glossed over a bit about this current deal is the rail from apparently another table. I would have some questions about that if I were the buyer, maybe a whole lot of questions!
Hu
Countless things I "ate" over the years that weren't my fault, but they weren't the customer's fault either! Sometimes I even ate things that were the customer's fault. Comes with being in business.
By the time an end user gets something "new" it has often passed through a half-dozen hands or more. Each one can fling the monkey and the end user just be screwed. Or, if the person or entity that is at fault won't step forward and do the right thing, sometimes somebody else does. They aren't legally liable, just a matter of the right thing to do. There is a difference between being to blame and taking responsibility to make things right.
One thing glossed over a bit about this current deal is the rail from apparently another table. I would have some questions about that if I were the buyer, maybe a whole lot of questions!
Hu
middleofnowhere
Registered
As happens things get off topic. I was responding to a comment where the poster was using a car as an example. He seemed to imply as long as it is going to happen anyway, why worry about it.
My comment was regarding buying a new car delivered with dings and scratches. It is not acceptable as he seemed to imply why worry about it since it is going to happen anyway. And of course then my comment you responded to
"That's right, I want to put the scratches and dings on it myself, not buy it that way"
Years ago I was looking for a plain pair of cowboy boots for everyday wear. Unfortunately drugstore cowboy was in style and the closest I could come was "distressed leather" boots. I told the saleslady I preferred buying my boots new and distressing them myself!
Hu
Going to go out a very thin limb here and assume that the above is related to the table the OP received.
I'm always a little confused about the definitions people on AZB apply to otherwise common words. There are the visible flaws in the table, as shown in the pictures contained in the 1st/2nd post. The flaw around the diamond is clearly tear away from the milling process after the wood had been stained. It wasn't touched up before clear coating. I can't imagine how that's anyone else's fault other than the manufacturer, despite them shipping it to a dealer/installer. It's hard to tell, but it appears as though that there are particles in the clear coat in the second pic. If this is the case, then it is again clearly a manufacturer issue, not dealer/installer.
I know in the automotive sector, they QA body panels before paint. Maybe the QA dude before the clear spray booth had spicy tacos the night before...?
Sorry, there is NO clear finish on PRC.
middleofnowhere
Registered
What is PRC? Is it like a formica. I tried googling it and got no results.
They call it 'phenolic resin composite'. Supposed to be their most dent/burn resistant finish option.
not fiberboard in any way.
PRC is sanded, then buffed using rubbing compounds to the finished look. Impurities in the phenolic resin show up in the finish of the compound, it is what it is, there is NO fault there. There is NO filling in of chips or scratches with a clear finish coat, anyone who thinks there is has no idea what they're talking about.
So its not glued up layers of resins and composites, only differing from fiberboard because of layers? I thought that's how they got the faux wood grain look. I could be wrong like gar said though. I've been wrong once or twice before lol
Yes, it is.
Thought so. Thanks.
middleofnowhere
Registered
So done in black would show anything that isn't perfect.
middleofnowhere
Registered
Anything like Diamond wood?
I definitely don't... ...as in any idea how any diamond table is finished.
What about what appears to be 'tear out' around the diamond inset...?
The pitfall with best 'colour' there is
