Eric Crisp - Sugartree cues REVIEW

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pharaoh68 said:
Joey-
Like I said, it probably just misunderstood what was written. No harm, no foul.

Take it easy man,
Brian
Just because I'm a nice guy, I'll make you a curly koa with brazilian rosewood handle cue. Camel bone inlays boxed in burl hand chiseled by Edwin.
Just send me a deposit of $3000.
It'll be delivered when Hillary takes office. :)
 
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Tank138 said:
Hi Brian,
Could you please post the link for everyone to see(I could have missed it)
Thanks
Tank

Here's the link to page 4 where, in his post (#9th from top) he says "He never said, 'Hey asshole, what's going on?' If he did, we could hash it out. Otherwise, i'll play peek-a-boo as much as he thinks is neccesary."

I wasn't the only member of that forum who thought that to be a strange response.

http://www.jimboarmy.com/phpbb3/viewtopic.php?f=6&t=127&st=0&sk=t&sd=a&start=45
Brian
 
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pharaoh68 said:
Here's the link to page 4 where, in his post (#9th from top) he says "He never said, 'Hey asshole, what's going on?' If he did, we could hash it out. Otherwise, i'll play peek-a-boo as much as he thinks is neccesary."

I wasn't the only member of that forum who thought that to be a strange response.

http://www.jimboarmy.com/phpbb3/viewtopic.php?f=6&t=127&st=0&sk=t&sd=a&start=45
Brian

"Sorry, been away a couple days, had a tourney to play this weekend.

I don't dislike anybody that doesn't hear it directly from me first. That's not my style. I wish I could please everybody but it's just not so easy to do. The cue & person in question never got addressed directly because he never addressed me directly, but instead went to a world viewed forum to discuss his dismay in me & to search for support or justification for his feelings. If he had directly contacted me, which he has at minimum two ways of doing so, we could have discussed things & I could have tried to answer his questions. When he did last reach me, it was questions about "how its coming along, can I get pics, etc". He never said, "Hey asshole, what's going on?" If he did, we could hash it out. Otherwise, i'll play peek-a-boo as much as he thinks is neccesary. I accept full responsibility for the delay. I'm a human, and i'm not building cues to pay bills, so i'm not going to stress it. The guessing game can go both ways. The truth is, I built two cues to spec & they both warped before completion, so I have been cutting little by little on the next peice of wood, and it's NOWHERE near size yet. If & when the cue is completed & he wants it, it's his at original agreed price. If not, somebody else will buy it. If somebody else won't buy it, then I have a new cue for myself. It's not rocket science. I have no intentions or see no reason in further discussion until there's a cue worth taking pictures of and/or talking about. Unless he's telling me to releive him of the deal, which no harm/no foul/no worries/no questions, then I see othing to discuss.

I'm not perfect. I'm not arrogant. I'm not even proud. Quite honestly this cuemaking stuff is only to keep me from going insane. I'm a full time dad with a 13yr girl & 2yr. boy, enough to drive any man insane. I have a tiny shop with limited equipment, and i'm slow. I get at max 2hrs. in the evenings to work & a few hours on weekends if i'm lucky. I work on what I want to work on, when I want to work on it, as much as I want to work. Nobody is going to control my time. It's my "me" time. It's no way to run a business, & i'm no good at handling customers. And honestly I could care less about either. Most people who buy cues from me become freinds & it's fun. Other times it's boring & I wish I hadn't done it. I don't make anything near on my cues what the secondary market does. Just because a sneaky goes for a grand doesn't mean i'm getting anywhere near that much. I make enough to maintain my shitty equipment, and usually go in the hole buying my expensive materials. But again, it's for me, not the guy buying the cue. So any time somebody doesn't want to be on the list, it's fine by me & I don't stress it a bit or make them feel bad for it. In fact, I often times refer them to somebody who can work faster for them & treat them well. But in the end, there's always one who gets sour. I accept full responsibility for myself, and offer my most sincere apology to anybody who feels fouled. But don't ask me to change who I am or change my reasons for buildings cues in the first place. Tke the fun out of it for me & i'll just quit. No big deal to me."

Really...I don't see the problem. All I know is I enjoy the man's work...and personally...I'm going to be one pissed off mf'er if the *****ing, whining, moaning, and complaining of a few people...pushes this guy over the edge.
 
qbilder said:
"The cue & person in question never got addressed directly because he never addressed me directly, but instead went to a world viewed forum to discuss his dismay in me & to search for support or justification for his feelings. If he had directly contacted me, which he has at minimum two ways of doing so, we could have discussed things & I could have tried to answer his questions. When he did last reach me, it was questions about "how its coming along, can I get pics, etc". He never said, "Hey asshole, what's going on?" If he did, we could hash it out. Otherwise, i'll play peek-a-boo as much as he thinks is neccesary. I accept full responsibility for the delay. .

As far as me having several ways to reach him... not so. Eric never gave me anything more than his WIFE's email address. I never had a phone number from him. We emailed several times. Each time, he told me that he was working on my cue. This was admittedly a lie.


Retail10 said:
"Really...I don't see the problem. All I know is I enjoy the man's work...and personally...I'm going to be one pissed off mf'er if the *****ing, whining, moaning, and complaining of a few people...pushes this guy over the edge.

If Eric quits and you want to be pissed at anybody, be pissed at him. He f***ed me out of my order and is doing the same to a few others. Eric has no one to blame but himself. A hobby is a hobby. When it becomes a 3 year wait list, maybe he took it beyond the level of 'hobby' and spread himself too thin. Who's fault is that?!?!

And if you don't see the problem here, then perhaps your eyes aren't open. He took an order. He promised a cue. He gave me a date. When the date slipped SEVERAL times, he kept lying to me. Then, he admitted to it. You don't see a problem there???
 
Retail1LO said:
"Really...I don't see the problem. All I know is I enjoy the man's work...and personally...I'm going to be one pissed off mf'er if the *****ing, whining, moaning, and complaining of a few people...pushes this guy over the edge.

Leave Eric Crisp alone...:)

I'm just kidding you man. I know you love the guy! :)
 
pharaoh68 said:
As far as me having several ways to reach him... not so. Eric never gave me anything more than his WIFE's email address. I never had a phone number from him. We emailed several times. Each time, he told me that he was working on my cue. This was admittedly a lie.




If Eric quits and you want to be pissed at anybody, be pissed at him. He f***ed me out of my order and is doing the same to a few others. Eric has no one to blame but himself. A hobby is a hobby. When it becomes a 3 year wait list, maybe he took it beyond the level of 'hobby' and spread himself too thin. Who's fault is that?!?!

And if you don't see the problem here, then perhaps your eyes aren't open. He took an order. He promised a cue. He gave me a date. When the date slipped SEVERAL times, he kept lying to me. Then, he admitted to it. You don't see a problem there???
No one is saying that you were not treated badly.

I am just curious what you are looking for? Outrage or "Screw Eric!!" or what. You are not out any money, you didn't get treated the way you thought you should, Eric's own words have posted and now everybody knows about it.

It was a bad deal, it sucks, don't ever do business with him again. Move on.

It is not like this type of thing is unheard of in the cue game.
 
pharaoh68 said:
As far as me having several ways to reach him... not so. Eric never gave me anything more than his WIFE's email address. I never had a phone number from him. We emailed several times. Each time, he told me that he was working on my cue. This was admittedly a lie.

If Eric quits and you want to be pissed at anybody, be pissed at him. He f***ed me out of my order and is doing the same to a few others. Eric has no one to blame but himself. A hobby is a hobby. When it becomes a 3 year wait list, maybe he took it beyond the level of 'hobby' and spread himself too thin. Who's fault is that?!?!

And if you don't see the problem here, then perhaps your eyes aren't open. He took an order. He promised a cue. He gave me a date. When the date slipped SEVERAL times, he kept lying to me. Then, he admitted to it. You don't see a problem there???


First things first. That email addres...the tanya_merriman@hotmail.com one...IS his operating email address. It's the one EVERYONE has. This is widely known. Second...I don't know of ANYONE that has his phone number. I've been acquainted with Eric for 2 years now...and I've never spoken to him either. How long the wait list has is really no one's concern. When you want something built by a cuemaker...you wait. That's what you do. In all honesty...outside of flipping the cue...what's the rush? I'm certain you have a player already. Who really cares when it arrives? You're confusing me. You're admitting the guy does this for a hobby...then *****ing about the fact that his waitlist is long. The idea is he does it in his spare time. He can take all the work he wants...and do it when he has time. Whether you want to actually wait or not...is up to you. His wait list is nothing compared to Southwest's, Hercek's, Showman's, or Szamboti's. I don't know why your order hasn't been filled...and I can't tell you why your delivery dates haven't been met...but again...I know there haven't been many negatives spoken of the man...and all my dealings with him have been stellar. *shrug* Your incident is just a blip on the radar...and I'm inclined to just chalk it up as a blip on the radar. Furthermore...I dont' recall having seen anyone else go out of their way to go on the offensive like this either.
 
Birk1 said:
I ordered a sugartree back in May of 2005...it was delivered Feb 2007 - over 1.5 years after my delivery date.

here is the kicker...the cue was not the right weight, not the right diameter at the handle and not EVEN CLOSE relative to the balance point I ordered (19inches from the bumper was my order - came balanced at 22 inches from the bumper)

you are not the only one who was / is not impressed.

I own that particular cue now. Other than the hard as nails tips and slim butt diameter, I'm happy with the cue.
 
RoyL said:
I own that particular cue now. Other than the hard as nails tips and slim butt diameter, I'm happy with the cue.
never met a butt too skinny:D
If you change your mind about the cue (22" balance point!!!!!!!!!!:p :eek: :D ) LEMME KNOW
 
Retail1LO said:
First things first. That email addres...the tanya_merriman@hotmail.com one...IS his operating email address. It's the one EVERYONE has. This is widely known. Second...I don't know of ANYONE that has his phone number. I've been acquainted with Eric for 2 years now...and I've never spoken to him either.

So then why would Eric himself say that there were other several channels for me to address him???

Retail1LO said:
How long the wait list has is really no one's concern. When you want something built by a cuemaker...you wait. That's what you do. In all honesty...outside of flipping the cue...what's the rush? I'm certain you have a player already. Who really cares when it arrives? You're confusing me. You're admitting the guy does this for a hobby...then *****ing about the fact that his waitlist is long.

I could give a sh!t how long his wait list is. I ordered a cue. He said '3 months'. Two plus years later, he tells me that he never got around to it and that all the updates I was getting were just lies. How would you expect me to react when I see that?!?! I'm not admitting he does this for a hobby. Those were Eric's words.

Retail1LO said:
The idea is he does it in his spare time. He can take all the work he wants...and do it when he has time. Whether you want to actually wait or not...is up to you. His wait list is nothing compared to Southwest's, Hercek's, Showman's, or Szamboti's. I don't know why your order hasn't been filled...and I can't tell you why your delivery dates haven't been met...but again...I know there haven't been many negatives spoken of the man...and all my dealings with him have been stellar.

Good for you. But I'm not the only one that has been screwed here. I'm not the only person he has wronged. And THAT is my point here. I'm sick of hearing some of you people sing Eric's praises like he is the patron saint of cuemaking. If he was, why lie to people willing to put money in his pocket?!?! And as for the comparison to SW? Hercek? Szamboti? I think there's a bit of a difference there. A) You're paying AND waiting for a cue by one of the best the biz has EVER seen - NOT an up and comer. B) These guys are usually a little more upfront about their timeframes. And I doubt they would lie to their customers.


Retail1LO said:
*shrug* Your incident is just a blip on the radar...and I'm inclined to just chalk it up as a blip on the radar. Furthermore...I dont' recall having seen anyone else go out of their way to go on the offensive like this either.

Well, my blip on the radar has yielded several responses from others he has done similar things too. Let me tell you something buddy. It AINT me. Eric is doing damage to himself. Sink or swim, I could care less either way. I just thought everyone should know that this 'saint' actually isn't as perfect as you all think. And I'm not the only one who thinks so.
 
Brother If You Were Wearing Him Out Like You Are Your "refresh" Button And This Forum...... Then, No F***in' Wonder He Was Dodging You. It Is Just A Pool Stick, There Are Millions Of Them Out There. And I'm Sure Sugartree Won't Mind If You Purchase Something Else.. Get Over It Crybaby.:( :( :(
 
RascalDoc said:
never met a butt too skinny:D
If you change your mind about the cue (22" balance point!!!!!!!!!!:p :eek: :D ) LEMME KNOW

You know I never even bothered to check the balance of the cue. I always liked this particular cue, and when I received some shafts from Eric, I just had to have a Sugartree to match them.

Luckily for me, the owner was willing to part with the cue. I might have overpaid, but I don't have the patience to be put on a several year waiting list.
 
J$Cincy said:
Brother If You Were Wearing Him Out Like You Are Your "refresh" Button And This Forum...... Then, No F***in' Wonder He Was Dodging You. It Is Just A Pool Stick, There Are Millions Of Them Out There. And I'm Sure Sugartree Won't Mind If You Purchase Something Else.. Get Over It Crybaby.:( :( :(

Wow. And here I thought I was doing the right thing by posting a review of a cuemaker and his cues in the review section.

Sorry it bothers you so much.

-B <---------- not really sorry at all. Could give a sh*t less what you think.
 
Pharoah...

I respect your opinion based on the fact that no matter how much it may differ from my own...it's a product of your own experience. I don't think thread is at all constructive, however. I just don't know what purpose it was designed to serve...other than to end up like the "Where's my cue" Varney threads...most of which Mr. Wilson deleted because of the bull$hit festivals they turned into. I'd like to appologize to anyone I've offended in this thread...and humbly withdraw myself from having anything more to do with it.
 
Can Anyone Say...

MOVE ON?

Next topic of discussion isssssssssssssssssss "Skinny Butts Myth or Phenomenon"
 
WaaaaaaaaaaaaaaaaaaaaaaaaaaaaWaaaaaaaaaaaaaaaaaaWaaaaaaaaa!!! Just buy something else , there is no magic in anybody' cue any where ... I have 42 years experience and they are all just chunks of wood , some are made to sell and other s are made to play with , if you are not wise enough to discern, take a dump in the woods and fall back in it, life's too short for any BS ... Play pool , have fun , make friends ... Eric and myself share names only but from my experience he does make a nice cue and he is a human just like us ... The greatest person on earth is nobody ...:eek: I hope this forum can weed out the whining and keep on the topic of pool and fun ...:mad:
 
wow

Eric Wynne said:
WaaaaaaaaaaaaaaaaaaaaaaaaaaaaWaaaaaaaaaaaaaaaaaaWaaaaaaaaa!!! Just buy something else , there is no magic in anybody' cue any where ... I have 42 years experience and they are all just chunks of wood , some are made to sell and other s are made to play with , if you are not wise enough to discern, take a dump in the woods and fall back in it, life's too short for any BS ... Play pool , have fun , make friends ... Eric and myself share names only but from my experience he does make a nice cue and he is a human just like us ... The greatest person on earth is nobody ...:eek: I hope this forum can weed out the whining and keep on the topic of pool and fun ...:mad:

well stated bro....
 
IMO cuemaking isnt a hobby when your charging $2000 for a plain jane cue,its a business then. ;)
 
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