Eric Crisp - Sugartree cues REVIEW

Status
Not open for further replies.
ridewiththewind said:
Oh good grief!! :thud: I am not going to argue that Eric doesn't make a fine playing cue...obviously he does, since there is such a demand...but he is not the be all and end all of cuemakers. There are several cuemakers out there that make a cue that plays every bit as well...perhaps some even better. I use the results of a side-by-side comparison of several makers' cues (including Eric's) as the basis for my remarks.

The guy gets up in the morning and puts his pants on one leg at a time, just like the rest of the planet. He is not a 'god'...he's just a guy that knows what he's doing with respect to building a fine playing cue. There are others out there just like him....having the passion to build the best darn playing cue that they possibly can...and it reflects in their work as well. The only difference is, they have managed to avoid the 'hype' by the cue flippers looking to make a quick buck off of Eric's back. At least they are left in peace to keep on keeping on.

I am not even sure it's physically possible for you to get your nose any further up his a$$ than you did with that post right there. :yikes:

Lisa
I heard the UFO's in New Mexico are coming back just to test ST cues.
 
Some people don't get it. Pharaoh, i'm not sure exactly what you want. Do you want an arguement? Are you looking to get a rise out of me? Do you wish for me to just quit building cues? What is it you want?

Let give it as simple as I can. You order a cue & all seems peachy. I agree to build a cue of woods you choose, knowing there will be stability issues but feel I can pull it off. I'm no stranger to building a cue several times before getting it right. I build the first, goes bad, start over & the second goes bad. Let's add this up.

Two cues: 2 birdseye figure bocote 18" squares, $40/each
2 insanely figured birdseye maple squares, $25/each
odds/ends such as phenolic & ring packs & joint pins, $25 total
time invested in each cue, roughly 40 hours/each

It costed me over $150 of my money & two weeks labor to try to get your cue right. It would have costed me more as I were to keep trying, and you eventually would have gotten a perfect cue when I nailed it, but thankfully you saved me that grief by stirring sh!t. You could have PMed me, emailed me, whatever. But instead you pull some self pitty BS trying to pull everybody into a b!tchfest. You say you were screwed & lied to. Well, I say I got screwed because i'm the one actually out money, only I didn't whine about it & look to my internet buddies for pitty & support. So how about you send me the money i'm out & i'll send you the remains of the cues you were "screwed" out of. Then we'll be even. Until then, shut the f*ck up & grow up.
 
qbilder said:
Some people don't get it. Pharaoh, i'm not sure exactly what you want. Do you want an arguement? Are you looking to get a rise out of me? Do you wish for me to just quit building cues? What is it you want?

Let give it as simple as I can. You order a cue & all seems peachy. I agree to build a cue of woods you choose, knowing there will be stability issues but feel I can pull it off. I'm no stranger to building a cue several times before getting it right. I build the first, goes bad, start over & the second goes bad. Let's add this up.

Two cues: 2 birdseye figure bocote 18" squares, $40/each
2 insanely figured birdseye maple squares, $25/each
odds/ends such as phenolic & ring packs & joint pins, $25 total
time invested in each cue, roughly 40 hours/each

It costed me over $150 of my money & two weeks labor to try to get your cue right. It would have costed me more as I were to keep trying, and you eventually would have gotten a perfect cue when I nailed it, but thankfully you saved me that grief by stirring sh!t. You could have PMed me, emailed me, whatever. But instead you pull some self pitty BS trying to pull everybody into a b!tchfest. You say you were screwed & lied to. Well, I say I got screwed because i'm the one actually out money, only I didn't whine about it & look to my internet buddies for pitty & support. So how about you send me the money i'm out & i'll send you the remains of the cues you were "screwed" out of. Then we'll be even. Until then, shut the f*ck up & grow up.

*LOL* Wow.

Sorry. It's really not funny. Just not a gear of yours I'm accustomed to. *L* You need a beer.
 
Retail1LO said:
*LOL* Wow.

Sorry. It's really not funny. Just not a gear of yours I'm accustomed to. *L* You need a beer.
After 10 pages of whining from someone who hasn't lost a dime in the whole 'deal', I guess Erik had enough. It's about time.
I understand Pharoah's dissapointment, and all, but the horse was dead after the 2nd page, stop beating it. You made your point, and your not going to change anyone's opinion at this point, so just move on, pharoah, there's nothing left to accomplish.
Dave
 
qbilder said:
Some people don't get it. Pharaoh, i'm not sure exactly what you want. Do you want an arguement? Are you looking to get a rise out of me? Do you wish for me to just quit building cues? What is it you want?

Let give it as simple as I can. You order a cue & all seems peachy. I agree to build a cue of woods you choose, knowing there will be stability issues but feel I can pull it off. I'm no stranger to building a cue several times before getting it right. I build the first, goes bad, start over & the second goes bad. Let's add this up.

Two cues: 2 birdseye figure bocote 18" squares, $40/each
2 insanely figured birdseye maple squares, $25/each
odds/ends such as phenolic & ring packs & joint pins, $25 total
time invested in each cue, roughly 40 hours/each

It costed me over $150 of my money & two weeks labor to try to get your cue right. It would have costed me more as I were to keep trying, and you eventually would have gotten a perfect cue when I nailed it, but thankfully you saved me that grief by stirring sh!t. You could have PMed me, emailed me, whatever. But instead you pull some self pitty BS trying to pull everybody into a b!tchfest. You say you were screwed & lied to. Well, I say I got screwed because i'm the one actually out money, only I didn't whine about it & look to my internet buddies for pitty & support. So how about you send me the money i'm out & i'll send you the remains of the cues you were "screwed" out of. Then we'll be even. Until then, shut the f*ck up & grow up.


Wow. That really is all I can say here.

Eric, with every response you prove my theory just a little bit more. Allow me to explain:

You admit that you were giving me the runaround. NOW, you claim you never lied to me (though its right there for anyone to see).

Now you prove me correct even moreso. How?

... Because I never ordered a cue from you with bacote. It was purpleheart. And after the first two bull-shit stories, we changed it to ebony and black walnut burl.
But I could see how you confused the PH for bacote. After all, they look NOTHING alike. So I guess you never did work on my order. Did you?

Take it easy Eric. Good luck in the future. With the amount of PMs and emails of similar stories people have told me about your business practices, you'll likely need it.
 
Last edited:
Hey Pharoh,,,,,

C'mon Man,,,, Enough With The 'special People '' Comments,,,

Hell Man,, We're Talking About Cues And My Comment About The ''genius'' Of Eric Crisp Sure As Hell Doesn't Warrent That Type Of Response,,,,

We, All As Pool Fanatics Love This Game Of Pool And Billiards And I Am Sure Many Of Us All Feel As We Are Both Family As Well As Community,,,,,,

To Make Such An Erronious Statement As To Use The Term ''special '' Is At The Very Least Hurtful And Harmful,,,,,

Many People Here Have Been Touched By Misgivings In Both Our Personal Family And Professional Lives,,,,,,,

We're All Pool Enthusiasts And Even So Americans [or What Ever Country ] We're From To Keep This Great Game Alive,,,,heck,,just Look At All The Pool Rooms Closing Daily,,,,,,

A Persoanl Attack From You Or That ''short Bus '' Comment Makes Me Laugh With Both Embarrassment And Disdain,,,,,,,,,,

Yeah,,i Could Jump On The Band Wagon And Come Cack With Some Inceddirany Remarks But It Would Just Lower Our Game Furter,

The Wonderful Thing About Pool And Being Able To Express Ourselves Is We Live In The U.s.a.

I Have Tons Of Great, Very Expensive Cues,, But I Chose At This Point To Express My Feelings About Eric Crisp......just As An Enthusiast To The Man And His Wonderful Cues Who At His Young Years I Feel And Know Belongs In Any And All Pool And Billiard Hall Of Fame,,,,,,,

Again,come On Guys,,lets All Celaebrate What America Has To Give This Great Game,,,,,,

For Those Of You That Don't Know,,''brunswick'' Is No Longer An American Instituion.now, An Over Seas Entity,,,,,

We Have Some Really Great Cue Makers Here,,,,,,,,,,

In My Opion,eric Crisp Is The '' Michael Jordan '' Of Cues,,,,,,,,,,

Thanks,and Only Positive Replys,,,,,,,,,,,god Bless The U.s.a. !!

Alan Ende,,,,,,,,,,,,,,,,,
 
Hey My Man Koop,

Yeah,,,thats How I Felt Last Time I Got Out Bid On An ''eric Crisp '' Cue,,,,,

The Next Drink Is On Me My Man,,,,,,,,,thanks,,,,,,,,,and It Made Me Laugh,,,,[no Joke]'...............alan Ende.......................
 
putt-putt44 said:
Eric Crisp Needs To Be In Any And All Pool And Billiard Hall Of Fames Now !!!!!

The Man Is In A League By Himself, He Demonstrates Class Personified As Is As Much A Force Personally As His Cues Are The Last Word In Beauty And Playability,,,,,,,,,,,,,,,!!

On The Final Day,god Made ''mr. Eric Crisp''.........

Alan Ende,,,,,,,,,,,,


He demonstrates class?!?!

Let's retrace this little saga. Shall we?

1) I order a cue.

2) The cue is late.

3) I inquire about said order and am told "Coming along nicely", "Pics to come", "The woods moved. Starting over", "Woods moved again", "Looks good. Pics to come" and other statements that turned out to be bull-sh*t.

4) Then, when confronted with this online in JimBo's forum, Eric admitted that he was "playing peek-a-boo" with me (his own words) and that if I was more persistent, I may have gotten answers. So essentially, he lied to me.

5) Then, this "class act" comes on here and claims he NEVER lied, despite the fact that its there for all to see.

6) Mr. Class-Act goes on to say "So how about you send me the money i'm out & i'll send you the remains of the cues you were "screwed" out of. Then we'll be even. Until then, shut the f*ck up & grow up.", which, to be fair, would seem like a plausible solution

...except for one thing. He is out money on a cue that was NOT MY ORDER!!! He listed the woods himself a few posts up. That was NOT the original order I asked for NOR was it the order we changed it to a year after the delivery date had come and gone!!! Furthermore, I offered money for my order. He refused. Now he thinks I should reimburse him for the woods that moved ...which were NOT MY CHOSEN WOODS!!!

7) So essentially Mr. Class-act takes an order, promises a date, falls-through on the promise, never builds the cue, lies about the progress, lies about having lied, and then curses me off telling me to reimburse him for screwing up an order that wasn't even mine!!!

You're right man! Call the Hall Of Fame!!! This guy has the makings of a true legend!

Eric,

I've dealt with cuemakers before. My issue wasn't with you not delivering on time. That happens. My issue was with you not delivering PERIOD! And then lying to me on top of it! And admitting to it as if it were no big deal! Then trying to make me look like an ass and claiming you never lied. Well, too many people have seen that confession already.

Now, if all of these are examples of acceptible business practices to you, good luck my friend. Don't respond. Don't waste the time. There are numerous other people desperately waiting for their orders that are also late. There are others guys here you've been giving the 'run-around' to as well who want answers and/or products. They've been PMing me and emailing me. I know all the stories. Get back to work and try not lose any more business.
 
Pharaoh, you ordered two cues, not one. The purple is another cue altogether. I have your order sheets printed out, so save the BS. I don't care what you say or what your purpose is. The conversation nor you is worth my time. I'd appreciate it if you steer clear of my cues totally.

As for anybody anywhere who is tired of waiting for a cue from me, then move on. No biggie to me. I'll say this very clearly. I build cues because I love doing it, don't care if they sell or not, and don't need the money from them. I'll not stress myself over kissing anybody's ass to make a buck. If the cue isn't coming as planned, then tough luck. I'm not sending anything out that's not ready or good enough, and i'm not going to work on a cue I don't feel like working on at the moment. If somebody wants a cue from me, they'll wait until i'm damned good & ready to send it, end of discussion. I'm on my time, not anybody else's. So anybody want to unorder a cue, be my guest & save me the hassle of BS like this. There's no deposits & no binds, feel free to move on. I lose money building cues. SURPRISE!!!! Yes, it actually costs my family money for me to build cues. Some guys golf, some fish, I build cues. If it were income then it would be a business. As of now & the past eight years, it's a bill I pay for a hobby. It's something I do a few hours per week to relieve the stresses of my wife being active duty military, my 2yr old son sh!tting on the bathroom floor & my 13yr old daughter running cell phone bills through the roof. I need cuemaking like other men need to golf, simply time away. I never asked for anybody to buy my cues or advertised them or marketed them. I never asked to be in the position I am in this market. So what gives anybody any idea that I give a sh!t about their whining? I get whining all day from my kids, don't need it in my own personal "me time". So here's an open invitation to anybody awaiting a cue from me to move on if you don't agree with my operations. It's always been an open invitation, so nothing new, just a reminder to the so called whiners. I don't give a rat's ass about anybody's ideas of business practices. I'm building cues for my own piece of mind & it's my own world. How's that for customer service?

On the other hand, I appreciate all who have been supportive of me & share my feelings of cues. There are more important things in life, truly so. I'm not going anywhere, not quitting. It's just sometimes we have to weed the yard. I truly apologize to those who may find my words crude. I don't like saying things of this nature through written words because it's so easily misunderstood. I'm not angry, not upset, not bothered, just being as blunt & clear as I can. So again to the good people, i'm sorry for the trouble. To the whiners, get lost. I'm done with this crap.
 
qbilder said:
Pharaoh, you ordered two cues, not one. The purple is another cue altogether. I have your order sheets printed out, so save the BS. I don't care what you say or what your purpose is. The conversation nor you is worth my time. I'd appreciate it if you steer clear of my cues totally.

Eric-
I ordered one cue. PH and maple. You failed to deliver and, quite honestly, probably didn't even bother building it. That order was changed after the first two attempts resulted in the woods moving (likely a lie).

The order was then changed to Black walnut burl and ebony.

One cue order man. Bacote never entered the picture. Go ahead, show me th printed out order forms. I never ordered a second cue and certainly never ordered anything with bacote.

You are right about one thing. You and your cues aren't worth my time or my money. I'm done with you and your half-assed business.

Later.
 
JoeyInCali said:
to Varney?
Yep.....at least Eric didn't take people's money, and THEN fail to deliver. Eric just didn't deliver.

I have some limited experiences with ST cues...and mine weren't great...but I doubt anyone can argue that he doesn't make an amazing cue.

My personal opinion...for whatever it is or isn't worth...is that it's obvious (and a shame) that Eric is gonna do only what he feels like doing...and doesn't hold much regard for his customers. Now, he's said multiple times that he does the cuebuilding thing as a hobby, and not a business. I can respect that...and understand that he doesn't want to live under the constraints and obligations of cuebuilding as a JOB.

But...when you put yourself in a position to take orders...and then make promises regarding delivery...you've put yourself out there as a business. You don't make good on your promises, people get pissed. You quote 4 months, and fail to deliver in 2 years...people get pissed. You change specs/woods/materials on an order without asking the paying customer, people get pissed.

I wish Eric all the success and luck in the world with his cuebuilding hobby. It's obvious to me that he's got enough orders in the pipe to keep him VERY busy in the hobby shop for a couple decades...but I, for one, will not spend any time or money trying to get another one.

Customer service is VERY important, and that is the area Eric is most lacking in.
 
qbilder said:
Pharaoh, you ordered two cues, not one. The purple is another cue altogether. I have your order sheets printed out, so save the BS. I don't care what you say or what your purpose is. The conversation nor you is worth my time. I'd appreciate it if you steer clear of my cues totally.

As for anybody anywhere who is tired of waiting for a cue from me, then move on. No biggie to me. I'll say this very clearly. I build cues because I love doing it, don't care if they sell or not, and don't need the money from them. I'll not stress myself over kissing anybody's ass to make a buck. If the cue isn't coming as planned, then tough luck. I'm not sending anything out that's not ready or good enough, and i'm not going to work on a cue I don't feel like working on at the moment. If somebody wants a cue from me, they'll wait until i'm damned good & ready to send it, end of discussion. I'm on my time, not anybody else's. So anybody want to unorder a cue, be my guest & save me the hassle of BS like this. There's no deposits & no binds, feel free to move on. I lose money building cues. SURPRISE!!!! Yes, it actually costs my family money for me to build cues. Some guys golf, some fish, I build cues. If it were income then it would be a business. As of now & the past eight years, it's a bill I pay for a hobby. It's something I do a few hours per week to relieve the stresses of my wife being active duty military, my 2yr old son sh!tting on the bathroom floor & my 13yr old daughter running cell phone bills through the roof. I need cuemaking like other men need to golf, simply time away. I never asked for anybody to buy my cues or advertised them or marketed them. I never asked to be in the position I am in this market. So what gives anybody any idea that I give a sh!t about their whining? I get whining all day from my kids, don't need it in my own personal "me time". So here's an open invitation to anybody awaiting a cue from me to move on if you don't agree with my operations. It's always been an open invitation, so nothing new, just a reminder to the so called whiners. I don't give a rat's ass about anybody's ideas of business practices. I'm building cues for my own piece of mind & it's my own world. How's that for customer service?

On the other hand, I appreciate all who have been supportive of me & share my feelings of cues. There are more important things in life, truly so. I'm not going anywhere, not quitting. It's just sometimes we have to weed the yard. I truly apologize to those who may find my words crude. I don't like saying things of this nature through written words because it's so easily misunderstood. I'm not angry, not upset, not bothered, just being as blunt & clear as I can. So again to the good people, i'm sorry for the trouble. To the whiners, get lost. I'm done with this crap.

Perhaps you shouldn't take orders for cues if it's just a hobby you do two hours a week. I heard you say you have enough orders to keep you busy till you're an old man. Did you till those people they would be waiting 30-40 years? I don't know man you sound a whole lot like KV today.
 
qbilder said:
Pharaoh, you ordered two cues, not one. The purple is another cue altogether. I have your order sheets printed out, so save the BS. I don't care what you say or what your purpose is. The conversation nor you is worth my time. I'd appreciate it if you steer clear of my cues totally.

As for anybody anywhere who is tired of waiting for a cue from me, then move on. No biggie to me. I'll say this very clearly. I build cues because I love doing it, don't care if they sell or not, and don't need the money from them. I'll not stress myself over kissing anybody's ass to make a buck. If the cue isn't coming as planned, then tough luck. I'm not sending anything out that's not ready or good enough, and i'm not going to work on a cue I don't feel like working on at the moment. If somebody wants a cue from me, they'll wait until i'm damned good & ready to send it, end of discussion. I'm on my time, not anybody else's. So anybody want to unorder a cue, be my guest & save me the hassle of BS like this. There's no deposits & no binds, feel free to move on. I lose money building cues. SURPRISE!!!! Yes, it actually costs my family money for me to build cues. Some guys golf, some fish, I build cues. If it were income then it would be a business. As of now & the past eight years, it's a bill I pay for a hobby. It's something I do a few hours per week to relieve the stresses of my wife being active duty military, my 2yr old son sh!tting on the bathroom floor & my 13yr old daughter running cell phone bills through the roof. I need cuemaking like other men need to golf, simply time away. I never asked for anybody to buy my cues or advertised them or marketed them. I never asked to be in the position I am in this market. So what gives anybody any idea that I give a sh!t about their whining? I get whining all day from my kids, don't need it in my own personal "me time". So here's an open invitation to anybody awaiting a cue from me to move on if you don't agree with my operations. It's always been an open invitation, so nothing new, just a reminder to the so called whiners. I don't give a rat's ass about anybody's ideas of business practices. I'm building cues for my own piece of mind & it's my own world. How's that for customer service?

On the other hand, I appreciate all who have been supportive of me & share my feelings of cues. There are more important things in life, truly so. I'm not going anywhere, not quitting. It's just sometimes we have to weed the yard. I truly apologize to those who may find my words crude. I don't like saying things of this nature through written words because it's so easily misunderstood. I'm not angry, not upset, not bothered, just being as blunt & clear as I can. So again to the good people, i'm sorry for the trouble. To the whiners, get lost. I'm done with this crap.

What makes Eric cues so special is that he does whatever he feels like doing, q building is an art as well. When an artist is creating you need to let it loose. The bottom line is... If you want a cue, Eric will do it, on his own time, when he can because like many other q makers he is an artist and some people do have a different temper and attitude, like Eric :)
I love my ST. Don't care if is a house conversion, a blank, whatever... It is the best cue I ever hit with, period.
 
Last edited:
Pii said:
Perhaps you shouldn't take orders for cues if it's just a hobby you do two hours a week. I heard you say you have enough orders to keep you busy till you're an old man. Did you till those people they would be waiting 30-40 years? I don't know man you sound a whole lot like KV today.
He just did on this thread.
As for anybody anywhere who is tired of waiting for a cue from me, then move on.
 
If I made cues and they were as popular as Eric's I wouldn't take orders at all,
I'd make them as I felt like it and then just put them up for sale and the quickest money gets it.

Then I wouldn't have to put up with all this kind of crap. :smile:
 
bigshooter said:
If I made cues and they were as popular as Eric's I wouldn't take orders at all,
I'd make them as I felt like it and then just put them up for sale and the quickest money gets it.

Then I wouldn't have to put up with all this kind of crap. :smile:
Agreed. I'm not even sure that Eric saw his impending popularity coming...and by the time he hit full stride, the secondary market value of his cues went through the roof.

The problem lies in that even AFTER he became the "second coming," he continued to take orders and quote delivery times.....and then blow those suspenses all to hell.

We ALL understand that wood moves, cracks, flexes, etc.....but continuing to string folks along and make them wait up to 6 times the original timeframe for their order is pretty harsh...."hobbyist" or not.

There are a TON of cuemakers out there...and some are easier to work with than others. I can only count, though, on one hand, the number of them that believe a 6 multiple build time would be acceptable to anybody.

At the end of the day....with all the cuemaker options out there, I'm certain that folks who don't want to wait for Eric can take their money elsewhere at get an equal quality, looking, and playing cue for their money.
 
Status
Not open for further replies.
Back
Top