Forum Speed

The speed so far is much improved. Thanks.
But did you have to shut it down in the middle of the day?
I had to work non stop all day. Thats an outrage.I can't live like this.:mad:
 
Damn! What did you guys do? I just answered a post that was dated three weeks from Friday. :smile:
 
TATE said:
AZ is on Steroids! Will someone tell us what you guys did to fix it?
Click to expand...

Chris:

I wouldn't count chickens before they hatch, but the hatchin's looking pretty good so far.

There were many things that were done (and many issues found) since the quest/diagnosis began. The forum speed problems were actually an "onion" whose skin we had to peel back, layer by layer.

There *were* some significant network connectivity issues in the beginning -- obvious speed/duplex mismatch problems between the AZB server and the network switch ports it was connecting to -- which we had to work with a third-party network operations center to resolve (we didnt have visibility or control over the network switch).

Then there was a SIGNIFICANT reverse DNS resolution issue (IP Address -> fully-qualified domain name) whereby, again, we had to work with the third-party to resolve, as well as put a workaround in ourselves (i.e. standing up our own DNS service and pointing the AZB server to itself for DNS).

All through this, Mike H. was working on the database end, optimizing things, etc. We noticed then, after remediating the network connectivity and DNS issues, that there was another layer to the onion. Whereas before the speed issues were constant, this time, they were inconsistent (i.e. it would be slow, and then suddenly speed up again).

This last thing done was a hardware upgrade, to make sure the database was on the fastest hard drive technology possible -- to make sure the database queue can get serviced and purged as fast (as possible, anyway) as requests coming in.

Know this -- we're not done yet, and work is ongoing. There are some further upgrades planned in the future.

-Sean
 
sfleinen said:
Chris:

I wouldn't count chickens before they hatch, but the hatchin's looking pretty good so far.

There were many things that were done (and many issues found) since the quest/diagnosis began. The forum speed problems were actually an "onion" whose skin we had to peel back, layer by layer.

There *were* some significant network connectivity issues in the beginning -- obvious speed/duplex mismatch problems between the AZB server and the network switch ports it was connecting to -- which we had to work with a third-party network operations center to resolve (we didnt have visibility or control over the network switch).

Then there was a SIGNIFICANT reverse DNS resolution issue (IP Address -> fully-qualified domain name) whereby, again, we had to work with the third-party to resolve, as well as put a workaround in ourselves (i.e. standing up our own DNS service and pointing the AZB server to itself for DNS).

All through this, Mike H. was working on the database end, optimizing things, etc. We noticed then, after remediating the network connectivity and DNS issues, that there was another layer to the onion. Whereas before the speed issues were constant, this time, they were inconsistent (i.e. it would be slow, and then suddenly speed up again).

This last thing done was a hardware upgrade, to make sure the database was on the fastest hard drive technology possible -- to make sure the database queue can get serviced and purged as fast (as possible, anyway) as requests coming in.

Know this -- we're not done yet, and work is ongoing. There are some further upgrades planned in the future.

-Sean
Click to expand...

So far so good, Sean, congratulations. We truly appreciate the effort - it makes the user experience so much better.
 
C-C-C-COMBO BREAKERRRRRRRRR

I'm having the same issues as I ever was. First minute of browsing was fine. Now I've had one private message reply timeout, and two threads also. edit: and this reply.

Sorry to be debbie downer. I appreciate the hard work so far, and I see you guys are still on it.
 
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