Funny pic/gif thread...

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Turbo Boost FAIL!!
 
Headline Says

India’s economy expands at fastest pace since 2007
 

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Actual chat with Comcast

Actual online chat I just had with Comcast "customer service" regarding call forwarding. Try to imagine a 60+ second delays between replies....


user Michael_ has entered room

michael>
How do I forward home phone to another number online?

analyst Archie has entered room

Archie>
Hello Michael_, Thank you for contacting Comcast Live Chat Support. My name is Archie. Please give me one moment to review your information.

Archie>
Are you referring to your Comcast phone service?

Michael_>
Yes


Archie>
I can definitely help you with that. Thank you for Choosing to chat us your concerns.How are you doing today?

Michael_>
Just fine. I'll be even better when I find out how to forward my phone.


Archie>
sure. I'm more than happy to provide the accurate information for you.


Archie>
Call Forwarding Variable
Forward incoming calls to another number when you’re away from home.
Call Forwarding Variable allows you to forward all your incoming calls.
To use Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
2. Press *72 and wait to hear the dial tone again.
3. Dial the number where you’d like to have your calls forwarded. (Remember to dial and/or the area
code before the number if it’s necessary to place the call.)
4. A courtesy call will be placed to the number.
5. If the party answers, the feature is activated. If the number is busy or no one answers, repeat steps 1-3
within 2 minutes, and you will hear a confirmation tone that the feature has been activated.
6. If you want to change the “forward to” number, cancel the feature, then repeat steps 1-5.
To cancel Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
2. Press * 7 3.
Note: While Call Forwarding Variable is active, you will hear a splash rin

Archie>
g on your phone to remind you that the feature is active. You will
not be able to answer any calls to your home while the feature is active.

Archie>
Please follow the instruction, I have provide you.

Michael_>
Archie I'm not at home so I can't use the instructions provided. Can I do this online or from another phone?


Archie>
Sure.

Archie>
Is there anything else, I ca nhelp you with?

Archie>
You are a very important customer and it appears you have left the chat. To ensure we provide the best support possible, I will close this window after four minutes and ask that you initiate a new chat so that we can provide you with support of your Comcast Services. Thank you.

Archie>
You may click on “End Session” button to properly close this chat.

Michael_>
Still waiting for an answer Archie


Archie>
I will need you to follow the instructions ,when your already at home.

Archie>
I will need you to save the instructions.

Michael_>
Archie I'm not at home, and I need to know how to forward my phone. Can you not help me with that?


Archie>
I can help you with your concern, But you will need to use your Comcast phone service to activate and deactivate the steps.

Michael_>
?


Michael_>
Am I keeping you from something more important Archie?


Archie>
No.

Archie>
Micheal, I will provide you the steps again.

Archie>
And We can only activate call forwarding using your Phone Service at home.

Archie>
ce numbers.
Call Forwarding Variable
Forward incoming calls to another number when you’re away from home.
Call Forwarding Variable allows you to forward all your incoming calls.
To use Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
2. Press and wait to hear the dial tone again.
3. Dial the number where you’d like to have your calls forwarded. (Remember to dial and/or the area
code before the number if it’s necessary to place the call.)
4. A courtesy call will be placed to the number.
5. If the party answers, the feature is activated. If the number is busy or no one answers, repeat steps 1-3
within 2 minutes, and you will hear a confirmation tone that the feature has been activated.
6. If you want to change the “forward to” number, cancel the feature, then repeat steps 1-5.
To cancel Call Forwarding Variable:
1. Lift the receiver and listen for the dial tone.
2. Press * 7 3.
Note: While Call Forwarding Variable is active, you will hear a spl

Archie>
ash ring on your phone to remind you that the feature is active. You will
not be able to answer any calls to your home while the feature is active.

Archie>
I will need you to make a copy of the steps. So that you can do it in your end.

Archie>
Is there anything else, i can help you with?

Michael_>
Never mind Archie, I figured out how to do it online by myself. I hope you have a nice remainder of what is apparently your first day of work at Comcast....
 
Michael: sorry to hear about your experience. I work at Comcast HQ; we actually are quite focused on fixing our customer service / customer experience problems. PM me if you have outstanding concerns.

Regarding your issue:

Looks like you figured it out -- but if you can get to Comcast.net and login to Email (SmartZone), you can click on the "Voice" tab, then "Call Manager" (sub-menu item). Here you can set call forwarding preferences remotely.

If you have an iPhone, you can download the Comcast app for free. This also supports call forwarding management. Touch "Digital Voice" from the main menu, then in the lower right corner touch the phone icon. Here you can turn on forwarding.

Again, PM me if I can help with anything else.

Back to the funnies... :)
 
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Red rep sent.

No, not really, but I have HIGH HOPES FOR THIS THREAD on a Holiday Friday.
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Michael: sorry to hear about your experience. I work at Comcast HQ; we actually are quite focused on fixing our customer service / customer experience problems. PM me if you have outstanding concerns.

Regarding your issue:

Looks like you figured it out -- but if you can get to Comcast.net and login to Email (SmartZone), you can click on the "Voice" tab, then "Call Manager" (sub-menu item). Here you can set call forwarding preferences remotely.

If you have an iPhone, you can download the Comcast app for free. This also supports call forwarding management. Touch "Digital Voice" from the main menu, then in the lower right corner touch the phone icon. Here you can turn on forwarding.

Again, PM me if I can help with anything else.

Back to the funnies... :)
 

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tooo cooool for schoool!



Holy sh1t Batman! Jetman is a bad Mo-Fo! Can I get one of them at my local hobby shop? Yeah, like I'd strap four rockets on my arse and drop out of a plane...

Jetman drops out the plane, does a roll, and then hits the juice. In a matter of 2 or 3 seconds, he's well above the plane and zooming past it. What a rush that must be.

Thanks for posting that pool101! :thumbup:
 
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