MY VARNEY NIGHTMARE unbelievable

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I have never bought a cue from him, and after reading these stories I never would.

I don't care if you have 8 out of 10 transactions go well, if you lie to 20% of your customers you are worthless in my book.

I have had to wait for quite a few cue makers but the ones that always told me the truth even when it wasn't good news are the ones that I will always go back to.

It doesn't make sense to lie to someone when you know you can't deliver on your promises. If you tell the person you screwed up their cue, or you are swamped all of a sudden with business and you can't get their cue done when originally promised most people would be cool with that.

Obviously there are always two sides to a story, but it sure seems pretty cut and dry when you see a pattern like this developing.

Good Luck and I hope you don't have to sick you wife on him!
 
Listen man I am sorry I really am.

However, I think this should be a lesson in common sense for all those who read it.

Ask yourself two questions, do you normally buy stuff without getting it first?

And if you do, better do your homework beforehand.

Buyer beware as they say.

I can't imagine why pool has a shady reputation.:scratchhead: :scratchhead:
 
RunoutalloverU said:
Listen man I am sorry I really am.

However, I think this should be a lesson in common sense for all those who read it.

Ask yourself two questions, do you normally buy stuff without getting it first?

And if you do, better do your homework beforehand.

Buyer beware as they say.

I can't imagine why pool has a shady reputation.:scratchhead: :scratchhead:
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most things u get CUSTOM MADE require that you pay all or a portion of it upfront. this is a simple concept that applies to pretty much everything...so if u order a custom cue it is no different.
 
payments/deposits

One thing common to many of the people that have problems with Varney is that he offered them special deals for payment up front. Seems like 100% up front got them special deals indeed! Only the people with many years of reputable dealings should rate 100% deposit upfront. With very few exceptions anyone wanting over 50% upfront for anything is a red flag for me.

When someone is in a bind unless their ethics are of the very highest the cues that are most profitable to turn out get turned out first. There are only so many hours in a day. Turn out this cue that somebody paid for six months ago, turn out one that has a fifty percent deposit with fifty percent left to pay, or turn out a spec cue? I have no way of knowing this but I strongly suspect that more than one of the cues that had been paid for 100% up front became spec cues and were sold somewhere else when they were completed. According to Varney's normal time schedule Cincy's cue could have been completed four times by now yet no cue.

Also, everyone that will order ivory and accept ivorene please give me a call. I buy three feet of ivorene for the price of one ivory joint! Total BS to quote a price for ivory and then after a deposit is paid renege on using ivory. I have no issues with those that use or don't use ivory however everyone should be upfront as to if they use ivory, fake ivory, or both.

Hu
 
TheMarsMan said:
I have never bought a cue from him, and after reading these stories I never would.

I don't care if you have 8 out of 10 transactions go well, if you lie to 20% of your customers you are worthless in my book.
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I agree that I would never buy a cue from him, but I gotta say this. That 20% could be rotten customers. Some people will complain just for the sake of it. I've dealt with the general public before and I gotta tell ya, some of these people out there you just can't please. When I look at someone's feedback profile on Ebay for example, I'll find their negative comments, read those, then go read the feedback files of the people that left the negative comments. More often than not, if the original seller only has a few negs out of hundreds, the feedback files of the people that left those negative comments are pretty clear cut that they are assholes.

Not defending Varney here. Just saying the negative comments need to be researched a little. I've gone so far as to send messages to people that left negative comments just to get a feel for what they're like.
MULLY
 
smart move

Excellent move to check out negatives. There are indeed people that can't be pleased. It does pay to look at who is complaining and make an informed decision. I was considering buying a lathe years ago. There weren't too many out there so I did my homework. I found over twenty complaints spread over many websites. Danged lathe must be a POS! A closer look and all but two of the complaints that were minor finish type issues were from the same person. Amazing how much noise one PO'ed person can make if they want to.

We are looking at a long pattern of abuses here however from posters that are across the spectrum. The stories are all tying together with many similarities between them now too. These do pass a reasonable truth test.

Hu





mullyman said:
I agree that I would never buy a cue from him, but I gotta say this. That 20% could be rotten customers. Some people will complain just for the sake of it. I've dealt with the general public before and I gotta tell ya, some of these people out there you just can't please. When I look at someone's feedback profile on Ebay for example, I'll find their negative comments, read those, then go read the feedback files of the people that left the negative comments. More often than not, if the original seller only has a few negs out of hundreds, the feedback files of the people that left those negative comments are pretty clear cut that they are assholes.

Not defending Varney here. Just saying the negative comments need to be researched a little. I've gone so far as to send messages to people that left negative comments just to get a feel for what they're like.
MULLY
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Well this thread does not surprise me at all, K.V.'s reputation precedes him. I think anyone that is not happy should be entitled to their money back. IT'S THE RIGHT THING TO DO. The only exceptions would be for a cue that would normally not be made, and since almost all of his work is conversions, i'm sure there would be none.

It sounds like from previous posts, that K.V. would not refund money, so if it was me, I would give him one chance to refund money, If no refund, then I would take legal action.
 
gutshot said:
These kinds of threads should get the most attention!

Bump for a shady mo fo!:eek:
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I agree!!!

No AZer should be deprived of the info we have about these type situations.
 
I have no dog in this whatsoever, but whether it's a pool cue, or a doornob, or the business law 'widget' it's all the same. I'm no expert but it seems that you entered into a verbal contract. And if it is all as you say, then the contract has been breached. You should get a refund.
 
cincyman said:
I hesitate to post this, and only am at the advice of about 7 others i have shared this story with.

I have been MORE than patient and just cannot get a response and a FIRM date so i have resorted to this.

HERE GOES


I started a thread in June 07, and said i was looking for an ebony cuehttp://forums.azbilliards.com/showthread.php?t=66655.

Varney sent me a pm and said he could make me what i wanted which was an ebony sneaky with an IVORY joint 57 1/2 inches for 450. I told him that was more than i wanted to spend and didnt really want to wait as i had a child coming soon and was going to quit playing after she was born then anyway. He then replied back that he would do it for 400 and already had a blank ready someone cancelled and instead of 90 days like normal it would only be 60 days

I said cool that sounds good whats next. He said the sooner you paypal me the sooner i can get it done. So i sent him the money that day. A few days later i checked back and gave him all my specs and he replied back and said, no problem but you do know i dont use REAL IVORY on my cues . I said fine because the price seemed reasonable anyway and i was excited to try out the cue.

Since june 29th he has promised me 8 diferent delivery times. I have pm'd him about thosands of times and he wouldnt answer then i would get from him " its all down hill from here". First it was sorry its late you will have it by October, then For sure by december. I told him i wanted to use it at the derby and he said no problem last week of December . Then he said late January, then he said March. Then i didn;t hear from him for awhile and started posting about here in some threads and he told me that wont get my cue any faster lol. This is the last exchange on June 4th..................

MY PM SENT TO HIM ON JUNE 4TH

Mr. Varney,
Give me a break, i have asked you 6 times for a date and can n ot get one. I just talked to cajunbarboxplayer and he told me he ORDERED his cue in December and he has got it already. I understand if he is your buddy thats cool but , I ordered mine in JUNE and you said it would only be 60 days (yes 60) because you had a blank done already. Well it is May and i have had no communication since FEB. This is unexceptable. I have not started a thread and have only posted my experience in them about the communication which you obviously ignore. I told you before i order tons of cues from prolific makers and this is an utter disgrace on your end. If you ****ed up just tell me. If not i expect an answer and a FIRM date of delivery. I dont want it rushed and am trying not to be a dick but its ridiculous

KV RESPONDSKV>>>>>

I apologize sir. I will indeed have yours complete....unrushed....by the end of the month.
KV

ME AGAIN>>>>>>>>>>>

Well the end of May has come and gone ( whoooooooosh) any idea on when the next estimated time of arrival will be? Do i owe you anymore money? Thanks for keeping me updated

KV RESPONDS AGAIN>>>>>>>>>>>>>

Yours is very near complete....I just have 5-6 more that are ahead of you. You know how upset people get when they think I'm working out of line.
Thanks
KV



That is the where i stand now NO CUE and havent really said a word. I hear these people on here complain about 9 months when he told then 90 days well how do you like this..............

With that said i have a few questions for KV i demand an answer for. As many of my friends here know i have the good fortune to be married to a lawyer and she hates pool but is not happy about this and thinks i should pursue legal action.

I have told her of the close knit community here and that it would work out,, well that was 6 months ago:eek:

Now for my questions to KV

How on earth to you think this is exceptable?

Why would you tell me 60 days and then it be almost a YEAR and i still have no cue?

How can at least 10 people on here who ordered a cue after me get theirs already and why?

What is the f$%^%ing date i am getting my cue?

Did you mess it up? and if you did why did you not tell me it would be longer?

Do you think i am out of line by being upset? because you act like you do in the forums


If anyone else has any other questions please feel free to ask, I really want to hear the response.

And if any of his BUDDIES chime in i might just go APES$$T becasue i am not in the mood to be told "i am a hater" or " give the guy a break" It is way past that point for me

Sorry its so long i am very angry and thought everyone should know.
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I wish somebody would just get up here and explain what Varney's situation is exactly. Here is just a very basic cue he could put together in no time. He's been paid for it. He would rather postpone delivery and duck Cincyman.

Since Varney responded to an AZ post a year ago and has taken Cincyman's money, I think he should get banned, and I mean permanently, if Cincyman doesn't get a cue or a refund in a reasonable time period - say two weeks.

It's not right that Varney trolls for customers on AZ and then screws them over.

Chris
 
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Youre right. Cincy should call Kevin Varney and ask for that refund.
Oh. Sorry no valid phone number.

Maybe he can email him.
Oh. Sorry again no email.

Drive to his shop?
Oh. Sorry yet again no valid address.

Visit his web site?
Oh well you get the idea. :sorry:


edit Bushka. Wasnt trying to be rude to you. Just trying to get a point across.
Balabushka said:
I have no dog in this whatsoever, but whether it's a pool cue, or a doornob, or the business law 'widget' it's all the same. I'm no expert but it seems that you entered into a verbal contract. And if it is all as you say, then the contract has been breached. You should get a refund.
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TATE said:
I wish somebody would just get up here and explain what Varney's situation is exactly. Here is just a very basic cue he could put together in no time. He's been paid for it. He would rather postpone delivery and duck Cincyman.

Since Varney responded to an AZ post a year ago and has taken Cincyman's money, I think he should get banned, and I mean permanently, if Cincyman doesn't get a cue or a refund in a reasonable time period - say two weeks.

It's not right that Varney trolls for customers on AZ and then screws them over.

Chris
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That speaks for me perfectly...Tom
 
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