OB-1 Malfunctions

little bubba

AzB Silver Member
Silver Member
I am posting this for a friend who has a OB-1.


We were playing 1P last night and he hit a shot with the OB-1 and after the ball went in he was sizing up the next shot when I notice that the stiffness of the shaft had gone away. I mean it was limp as a NOODLE. As limp as an orginal Meucci shaft you can almost bend it in half. It has started to make a funny noise also after hitting several balls with it after noticeing it.

I suggested that the core may have broken. Is this possible?

What are your suggestion on a course of action or is this normal. :confused:
 
The OB-1 is a laminated shaft, perhaps the shaft is splitting. Have you notice any damage like a cracked ferrule or splitting shaft?
 
On Saturday, I was playing 9 ball with Remy and I felt a small split on my OB-1 shaft. I was like... how the hell did that happen? It was a small split about 1/4 of an inch - it felt as if maybe the pieces were separating from each other midway down the shaft. I have never abused the shaft at all, it was not left out to the elements, so it must just be a construction flaw. A one in a million thing.

It happens.

I'm going to send it back to the guys at OB-1 so they can look at it. It's a nice hitting shaft, and I was surprised when this happened because I had only had the shaft for a few months. FWIW, the guys at OB-1 are awesome, their customer service is second to none. I believe that any problems like this are few and far between with their products. If you have a problem with anything, my advise is to just give them a call.
 
little bubba said:
I am posting this for a friend who has a OB-1.


We were playing 1P last night and he hit a shot with the OB-1 and after the ball went in he was sizing up the next shot when I notice that the stiffness of the shaft had gone away. I mean it was limp as a NOODLE. As limp as an orginal Meucci shaft you can almost bend it in half. It has started to make a funny noise also after hitting several balls with it after noticeing it.

I suggested that the core may have broken. Is this possible?

What are your suggestion on a course of action or is this normal. :confused:

Both of the OB-1's I have played with have been the same way. I didn't notice any noises but they were whippy as anything I have ever touched
 
little bubba and Blackjack,


Firts, I am sorry if you guys have had any problems. We need to get a look at your shafts to see what is the matter with them. On our website, we have a "Return for Repairs" form. Please print this out, fill in the information and send the shafts back to us. We will fix or replace them. Go here:
http://www.obcues.com/carerepair.html
and click on the link to print out the form.

Jon and I are in Vegas at the VNEA tournament right now, but we do still have people at the shop who can take care of this for you.

bpg24,

The OB-1 is a flexible shaft by design, but it does not play "whippy". In fact, when we go to shows or tournaments and let anyone who wants to hit with it, the most common comment we get is how solid and/or stiff it hits. Our goal was to build a low squirt or deflection shaft that had to solid stiff hit of a conventional shaft that would come on a typical high end custom cue, but be able to spin the cue ball like a soft flexible shaft does. Most people agree that we have succeeded. I don't know why your experience with the OB-1 was so different, but I can say that the only times we have had comments about the cue shaft playing "whippy" is when they were hitting the cue ball very hard with way too much side spin. The OB-1 spins the ball well enough that most people find themselves moving closer to the center of the cue ball and getting just as much spin. Moving closer to the center of the cue ball just adds to the low squirt aspect of the cue shaft and people make more balls.

Obviously I know that the OB-1 is not for everybody, so it's ok if you don't like it. I just wanted to maybe provide a possible answer for what you experienced.


Send us those shafts, and we will get you taken care of!

Royce Bunnell
www.obcues.com
 
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RBC said:
little bubba and Blackjack,


Firts, I am sorry if you guys have had any problems. We need to get a look at your shafts to see what is the matter with them. On our website, we have a "Return for Repairs" form. Please print this out, fill in the information and send the shafts back to us. We will fix or replace them. Go here:
http://www.obcues.com/carerepair.html
and click on the link to print out the form.

Jon and I are in Vegas at the VNEA tournament right now, but we do still have people at the shop who can take care of this for you.

bpg24,

The OB-1 is a flexible shaft by design, but it does play "whippy". In fact, when we go to shows or tournaments and let anyone who wants to hit with it, the most common comment we get is how solid and/or stiff it hits. Our goal was to build a low squirt or deflection shaft that had to solid stiff hit of a conventional shaft that would come on a typical high end custom cue, but be able to spin the cue ball like a soft flexible shaft does. Most people agree that we have succeeded. I don't know why your experience with the OB-1 was so different, but I can say that the only times we have had comments about the cue shaft playing "whippy" is when they were hitting the cue ball very hard with way too much side spin. The OB-1 spins the ball well enough that most people find themselves moving closer to the center of the cue ball and getting just as much spin. Moving closer to the center of the cue ball just adds to the low squirt aspect of the cue shaft and people make more balls.

Obviously I know that the OB-1 is not for everybody, so it's ok if you don't like it. I just wanted to maybe provide a possible answer for what you experienced.


Send us those shafts, and we will get you taken care of!

Royce Bunnell
www.obcues.com

Royce

I'm not worried about it at all. Things like this happen and it says a lot about you guys to address the issue so quickly. Thanks - and I'll get that shaft back to the shop as soon as possible. Keep up the good work!

David
 
It Happens

This is why I would never even consider a Predator.

I had a ferrule issue recently with my OB1. Sent it back to "Dallas,TX USA" and they replaced my ferrule and sent it back. 3 days later I was back playing.

Ray

ps. I have never misspelled OB1. :)
 
Bigtruck said:
This is why I would never even consider a Predator.

I had a ferrule issue recently with my OB1. Sent it back to "Dallas,TX USA" and they replaced my ferrule and sent it back. 3 days later I was back playing.

Ray

I don't know about that, I've always had good service from predator.

Haven't dealt with ob-1 but I've heard mostly good things of them
 
Why wouldn't you consider a Predator? I've dealt with returns from the factory, and it was a satisfying experience. I had one of the Z2 shafts with the ferrule problem, and they replaced it without any hassle. I shipped it to FL, and they had a new one in my hands within 5 days.

Bigtruck said:
This is why I would never even consider a Predator.

I had a ferrule issue recently with my OB1. Sent it back to "Dallas,TX USA" and they replaced my ferrule and sent it back. 3 days later I was back playing.

Ray

ps. I have never misspelled OB1. :)
 
Clarify

StevenPWaldon said:
Why wouldn't you consider a Predator? I've dealt with returns from the factory, and it was a satisfying experience. I had one of the Z2 shafts with the ferrule problem, and they replaced it without any hassle. I shipped it to FL, and they had a new one in my hands within 5 days.

It seemed to me that if I owned a Predator and it could be repaired by simply replacing the ferrule that it would not happen by the manufacturer, being in China.

I did purchase 2 Preditor shafts for a Fury RP that I had several years ago. I had to send one back that had a strange vibration. Sterling handled it, no problem with a store credit.

I have nothing against anyone who is Chinese, I simply don't agreed with the whole communist concept that they are born into. We have a fantastic product that is made right here and believe we should support that.

Ray
 
RBC said:
little bubba and Blackjack,


Firts, I am sorry if you guys have had any problems. We need to get a look at your shafts to see what is the matter with them. On our website, we have a "Return for Repairs" form. Please print this out, fill in the information and send the shafts back to us. We will fix or replace them. Go here:
http://www.obcues.com/carerepair.html
and click on the link to print out the form.

Jon and I are in Vegas at the VNEA tournament right now, but we do still have people at the shop who can take care of this for you.

bpg24,

The OB-1 is a flexible shaft by design, but it does play "whippy". In fact, when we go to shows or tournaments and let anyone who wants to hit with it, the most common comment we get is how solid and/or stiff it hits. Our goal was to build a low squirt or deflection shaft that had to solid stiff hit of a conventional shaft that would come on a typical high end custom cue, but be able to spin the cue ball like a soft flexible shaft does. Most people agree that we have succeeded. I don't know why your experience with the OB-1 was so different, but I can say that the only times we have had comments about the cue shaft playing "whippy" is when they were hitting the cue ball very hard with way too much side spin. The OB-1 spins the ball well enough that most people find themselves moving closer to the center of the cue ball and getting just as much spin. Moving closer to the center of the cue ball just adds to the low squirt aspect of the cue shaft and people make more balls.

Obviously I know that the OB-1 is not for everybody, so it's ok if you don't like it. I just wanted to maybe provide a possible answer for what you experienced.


Send us those shafts, and we will get you taken care of!

Royce Bunnell
www.obcues.com

Now, that's service!

By-the-way, Royce, my two OB1s are playing great.

JED
 
Bigtruck said:
It seemed to me that if I owned a Predator and it could be repaired by simply replacing the ferrule that it would not happen by the manufacturer, being in China.

I did purchase 2 Preditor shafts for a Fury RP that I had several years ago. I had to send one back that had a strange vibration. Sterling handled it, no problem with a store credit.

I have nothing against anyone who is Chinese, I simply don't agreed with the whole communist concept that they are born into. We have a fantastic product that is made right here and believe we should support that.

Ray
The idea that predator equipment must be sent to China for repair is ludricous. They have repair facilities in Florida as well as other certified repair persons, and I personally know of one in NC.
 
Guys OB-1 cues are amazing...I to had a problem with a shaft once, but the guys over there were more than willing to jump on my case and solve the issue at hand...OB-1 is producing an incredible amount of product every month especially with their new line of cues. Every now and then one might slip through the cracks..It's modern day technology sometimes these things happen....

Rack'em
 
Majic said:
The idea that predator equipment must be sent to China for repair is ludricous. They have repair facilities in Florida as well as other certified repair persons, and I personally know of one in NC.

I get all of my Predator shafts from Jacksonville. Like OB1, they make an awesome product and they do a lot to support the pool players. I could care less if they are made in Florida, China, Timbuktu, Mars... if its a product that helps my game and it's cutting edge technology - eventually I'll have one in my case.

The same issue comes up with cases and other products. I'd buy a JB Case no matter where John puts them together. The quality and customer service is unsurpassed with OB1, Predator and JB Cases, and that's how I choose to look at things.
 
I don"t know about predachinators but the people at OB-1 have top notch customer service i have seen Royce respond on here numerous times to peoples conserns or issues. Believe me they do care about the product that they produce.If you are considering buying one or the other remember that the OB-1 is MADE IN THE U.S.A.
 
Agreed

Majic said:
The idea that predator equipment must be sent to China for repair is ludricous. They have repair facilities in Florida as well as other certified repair persons, and I personally know of one in NC.

Yes, your idea of sending Preditor equipment to China IS ludicrous.You would not be able to justify doing it. You will instead have to have it repaired by a service center here or simply get it replaced.

I could have my OB1 repaired by an authorized service center too, but I don't have to. They are right here in the USA.

Ray
 
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Bigtruck said:
We have a fantastic product that is made right here and believe we should support that.

Ray

As a retired General Motors employee, I've been trying to make this point for years, to no avail :( !!!

Maniac
 
Maniac said:
As a retired General Motors employee, I've been trying to make this point for years, to no avail :( !!!

Maniac

I will refrain from opening that can of worms ;)

But I will say that OBCues customer service is truly top-notch.
 
Not the same as an OB-1

I've had Tiger-X shafts and a couple of predators.

I haven't had an issue with my OB's.
 
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